Beratung ist ein Prozess, bei dem der IT-Berater gemeinsam mit dem Kunden dessen Probleme identifiziert, klärt, löst und den damit einhergehenden Veränderungsprozess gestaltet. In diesem Buch werden drei verschiedene Aspekte der Beratungsarbeit in der IT detailliert beleuchtet: die Durchführung von Workshops, die Durchführung eines internen und externen Beratungsprozesses sowie die aktive Gestaltung von Veränderungen. Der Leser lernt die notwendigen Techniken, Regeln und Prinzipien einer methodischen Beratung kennen und kann diese Schritt für Schritt in seinen Berufsalltag integrieren.
eBook - PDF
Soft Skills für IT-Berater
Workshops durchführen, Kunden methodisch beraten und Veränderungen aktiv gestalten
- 316 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
Soft Skills für IT-Berater
Workshops durchführen, Kunden methodisch beraten und Veränderungen aktiv gestalten
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Information
Table of contents
- Vorwort
- Zielgruppe des Buchs
- Aufbau des Buchs
- Inhaltsverzeichnis
- I Das Handwerkszeug
- II Kunden beraten
- III Veränderungen gestalten
- IV Anhang
- www.dpunkt.de
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Yes, you can access Soft Skills für IT-Berater by Uwe Vigenschow, Björn Schneider in PDF and/or ePUB format, as well as other popular books in Computer Science & Social Aspects in Computer Science. We have over 1.5 million books available in our catalogue for you to explore.