Mastering JIRA 7 - Second Edition

Ravi Sagar

• Publisher: Packt Publishing
• Year: 2016
• ISBN:
  9781786461704
• Edition: 2
• Topic: Computer Science
• Subtopic: Project Management
• Index: Computer Science

Become an expert at using JIRA 7 through this one-stop guide!About This Book• This comprehensive guide will help you implement, customize and administer JIRA 7 application to meet the needs of your organization• You will get to know the strategies needed to develop and deploy JIRA 7, along with best practices when working with Jira• It covers the latest integrations of JIRA 7 with third-party platforms to help you professionally manage your software development projectsWho This Book Is ForIf you are a JIRA administrator who is managing small-to-medium JIRA instances and you want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of the JIRA core concepts is required.What You Will Learn• Plan the installation and upgrade of your JIRA instance to the newest version• Configure issue type schemes, create customized workflows, modify permission schemes, and change notification schemes• Implement JIRA Service Desk to manage your support tickets• Customize JIRA for test management, helpdesk, and requirement management• Deploy JIRA for Agile tracking using the Scrum and Kanban techniques• Develop JIRA add-ons to extend JIRA's functionality• Migrate data from external systems using CSV import• Generate reports directly from the JIRA database and use custom JavaScript and CSS• Integrate your JIRA application with third-party tools such as Confluence, SVN, and GitIn DetailAtlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues.This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases.You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs.Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.Style and approachThis comprehensive book covers the advanced and new features of JIRA 7 with the help of rich code-based, real-world examples and use cases.

Mastering JIRA 7 - Second Edition

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Mastering JIRA 7 - Second Edition

Copyright © 2016 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

First published: May 2015

Second edition: October 2016

Production reference: 1051016

Published by Packt Publishing Ltd.

Livery Place

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Birmingham

B3 2PB, UK.

ISBN 978-1-78646-686-0

www.packtpub.com

Credits

Author Ravi Sagar	Copy Editor Safis Editing
Reviewer Satyendra Gangadhar Narwane	Project Coordinator Suzanne Coutinho
Commissioning Editor Kunal Parikh	Proofreader Safis Editing
Acquisition Editor Chaitanya Nair	Indexer Rekha Nair
Content Development Editor Anish Sukumaran	Graphics Jason Monteiro
Technical Editor Kunal Chaudhari	Production Coordinator Aparna Bhagat

About the Author

Ravi Sagar is a JIRA trainer, consultant, and Drupal expert with several years of experience in web development and business analysis. He has done extensive work implementing and customizing big JIRA instances for project tracking, test management, support tickets, and Agile tracking.

Ravi founded Sparxsys Solutions Pvt. Ltd. (www.sparxsys.com) in 2010—a start-up company that provides consultancy and training services on Atlassian tools and Drupal. He has created accessible websites for blind people, adhering to WCAG guidelines.

Ravi's areas of interest include project management and Agile methodologies. His areas of focus in customizing JIRA include topics, such as issue schemes, workflow schemes, field configuration schemes, screen schemes, permission schemes, and notification schemes. He has also worked on Agile tracking projects, such as Scrum and Kanban. He contributed immensely towards setting up JIRA for helpdesk, test case management, bug tracking, and support ticket management. His other areas of expertise include JIRA training, Drupal training, business analysis, project management, and JIRA Agile.

Ravi has extensive experience in JIRA installation and configuration and has also worked on Linux and Windows Server. He understands clients' requirements and suggests best solutions to save cost.

Ravi has been involved in JIRA support and maintenance and training, including regular upgrades of JIRA and installed plugins, migration from legacy-defect tracking tools to JIRA, splitting and merging JIRA instances apart from bulk actions, such as uploading issues, editing, and user creation.

He has also worked on implementing JIRA Agile and its integration with other tools, such as Confluence, Crucible, and Fisheye and has hands-on experience in JIRA REST and SOAP.

You can connect with him at http://www.linkedin.com/in/ravisagar or e-mail him at [email protected].

Acknowledgements

I would like to thank my wife, Shelly, who has always stood by me and helped me achieve my goals. This book wouldn't have been possible without her continuous encouragement. I want to dedicate this book to my little daughter Raavya, and also want to thank my parents for their endless support.

Special thanks to all the reviewers and book coordinators for their immense help on this book.

About the Reviewer

Satyendra Gangadhar Narwane is ...