The Shift
eBook - ePub

The Shift

How Seeing People as People Changes Everything

  1. 240 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The Shift

How Seeing People as People Changes Everything

About this book

A Simple yet Profound Shift
Seeing people as people is an idea so simple you'll swear you've heard it a million times but so profound you'll never stop learning from it. Kimberly White discovered it in a chain of nursing homes whose leaders, nurses, and housekeepers saw their patients, not as tasks to be ticked off a to-do list, but as valuable human beings.
White helps you to this transformative shift with warm encouragement, insightful guidance, and powerfully moving, true accounts of extraordinary human goodness.

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Yes, you can access The Shift by Kimberly White in PDF and/or ePUB format, as well as other popular books in Business & Mentoring & Coaching. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Foreword by The Arbinger Institute
  7. Preface
  8. Chapter 1: The Shift and Why It Matters
  9. Chapter 2: Missing the Gorilla: Why We See People as Objects
  10. Chapter 3: Soft Like a Brick: The Power of Seeing People as People
  11. Chapter 4: If You Can Do It Here, You Can Do It Anywhere
  12. Chapter 5: The Paradise Delusion: What the Shift Isn’t
  13. Chapter 6: The First Key: Pay Attention
  14. Chapter 7: How to Use the First Key: Toil with Them
  15. Chapter 8: The Second Key: Look through Their Eyes
  16. Chapter 9: How to Use the Second Key: The Thirty-Day Rule
  17. Chapter 10: The Third Key: Realize I’m the Problem
  18. Chapter 11: How to Use the Third Key: When You’re Still a Jerk
  19. Chapter 12: Staying Shifted: Why Behavioral Rules Won’t Help Us
  20. Chapter 13: What’s the Right Thing to Do? Using the Shift When Things Are Tough
  21. Chapter 14: The Poop Chapter: Astonishing Things Transformed by the Shift
  22. Chapter 15: Part of the Solution: How the Shift Solves Disagreements
  23. Chapter 16: Welcome to the New World
  24. Notes
  25. Acknowledgments
  26. Index
  27. About the Author