1 Identities, identity politics, and PMSCs
In international relations (IR), identities matter, and they do so increasingly in areas previously presumed to be immune to them, such as the field of security. Research on PMSCs is exemplary in this respect. For a long time, functional approaches to this subject predominated, which explains the growing importance of the industry for governments because of their cost-effectiveness and broad range of services when compared with state militaries. However, more recent studies have pointed to the role of ideational aspects that form an important part of commercial transactions and competition (see Joachim and Schneiker 2012a, 2012b, and 2014; Berndtsson 2012; Higate 2012; Chisholm 2015; Carmola 2010). According to Fuchs, PMSCs âexercise [⌠] discursive power by actively participating in public debates on the definition of political problems and solutions, as well as offensively and defensively shaping their image as economic, political, and societal actorsâ (Fuchs 2005, 772), and in the eyes of Abrahamsen and Williams, âPMSCsâ clients generally do not know the individual staff members of the company they have to hire [⌠]; they have to base their trust on the companyâs reputation for expertiseâ (Abrahamsen and Williams 2011, 80). This in turn prompts âlarge international companies [to] emphasize their global reputation and their multifaceted global capacitiesâ (Abrahamsen and Williams 2011, 80).
That reputation matters within the security industry is not only asserted by scholars, but also readily admitted by representatives of PMSCs themselves (e.g., Beese 2004, 2; 2009, 2). Tim Spicer, a director of the now-defunct PMSC Sandline International declared in an interview in 1999 that âPR and the media are very much part of our strategy. We recognize that it is an uphill struggle to dispel this image of the âmercenaryâ and we have to show what we are really aboutâ (Spicer 1999, 170). Being misunderstood or misrepresented are recurrent issues within the industry (e.g., Messner and Gracielli 2008, 18â19; Stone 2008, 23) and are also of concern to Doug Brooks, former President of the PMSC industry association founded in 2001 and renamed International Stability Operations Association (ISOA) in 2010. According to him, â[t]here is much that yet to be learned about this emergent industry, and moreover, there is a similar degree of misinformation about the industry in the public domainâ (Brooks 2006, 4).
The interest of scholars and practitioners in how PMSCs are perceived connects to and echoes recent trends in the business literature more generally, where scholars increasingly pay attention to commercial branding (e.g., Abratt and Kleyn 2012; Bently, Davis, and Ginsburg 2011; Balmer and Gray 2003), as well as reputation building (Barnett, Jermier, and Lafferty 2006; Abratt and Kleyn 2012). Representative of this burgeoning scholarship is the work of, for example, Mara Einstein and Jon Rollins, who assert that the products which companies sell are no longer just regarded as mere ânecessitiesâ or as goods with âphysical attributesâ (Einstein and Rollins 2010, 14). Instead, it is âthe stories, the fables, the brand mythologies created around them. It is these stories we purchaseâ (Einstein and Rollins 2010, 14; see also Leander 2005, 613). Hence, Ben & Jerryâs âis not just a frozen sweet confectionâ but âa socially conscious ice creamâ or a BMW âis not just a vehicle to get me from A to Bâ but âthe ultimate driving machineâ (Einstein and Rollins 2010, 14). Our study builds on these bodies of literature to offer a different account of the recent boom in PMSCs, one that rests on their discourses and images. While not negating the role of material factors, we nevertheless suggest that the self-representations of these companies are also consequential. Not only do PMSCs cater to our desire for âcomprehensive securityâ and âultimate protectionâ (Joachim and Schneiker 2012b, 9); they also shape our understanding of (in)security, of what constitutes protection, and of whom we should consider a capable security provider, and they ultimately contribute to the normalization of privatized security.
In this chapter, we lay the groundwork for studying the identities of PMSCs. Following a more general treatment of the concept of identity, which we take to be socially constructed and dynamic and to intersect with other identitary categories (e.g., race, class, and gender), we will turn to what we consider to be the multiple and dominant identities of PMSCs: military, business, and humanitarian. We conclude with a discussion of corporate branding, which is the main mechanism for companies to communicate these identities and to shape how they are perceived. While the identities that PMSCs assume take on meaning by companies aligning with or differentiating themselves from other security actors (e.g., state militaries or international [non-]governmental organizations), they allow PMSCs to speak to different audiences and to attract different groups of clients by emphasizing certain attributes more and others less as, for example, the following quote by the PMSC Triple Canopy suggests:
In these times of geo-political uncertainty, organizations are seeking a reliable partner to help mitigate risk, ensure business continuity and achieve organizational objectives. Governments, multinational corporations and non-governmental organizations rely on Triple Canopy for our robust mission support and integrated security services. From supply chain management and construction to advis[ing] and mentoring, Triple Canopy delivers full-scale, contingency support services.
(Triple Canopy 2017)
Uttered through such statements, the identities help companies to establish themselves as new and superior security providers who can deliver the impossible.
From identities to identity politics
With the constructivist turn in IR, âidentityâ has advanced from an extraneous category to an analytically rich and important factor. As Ted Hopf articulates in his most recent book, âIR scholars have recognized that behavior in the international system is not driven solely by the distribution of power, but also depends on the âdistribution of identitiesâ. That is patterns of cooperation and conflict depend on how states understand themselves and others in the international system, rather than solely on the institutional or material factorsâ (Hopf 2016, 5). We share this assumption and treat identity as endogenous to our analysis and as both constitutive and regulatory of actorsâ interests and preferences.
In line with, on the one hand, constructivist scholars, we conceive of identities as socially constructed, relational, plural and fluid in character (Hopf 2016, 5). On the other hand, and drawing on the work of organizational scholars, we view of the identities of PMSCs as indicative of âthe central, distinctive and continuous characteristicsâ of the companies (Ashforth, Rogers, and Corley 2011, 1145; see also Gioia 1998). Just as individuals understand themselves in relation to others, so is a companyâs identity defined through, on the one hand, its interactions with its clients, competitors, or partners, and on the other hand, how it communicates with these actors, speaks with them, and understands their security needs. Moreover, we assume that these identities also have a productive quality. They give rise to standards of what or who constitutes a security actor and, by doing so, not only contribute to the normalization of private security but also set relevant standards for themselves as well as for others.
Rather than being assigned a priori, identities are intersubjective categories (Wendt 1994, 385; see also Hopf 2016, 13). Reflecting actorsâ self-understanding and generating âmotivational and behavioral dispositionsâ (Wendt 1994, 224), their specific constitution depends as much on the (re)presentation of the self as on the perceptions of others, which is why Alexander Wendt conceives of identities as a product of both âinternal and external structuresâ (Wendt 1994, 224). While often assumed to be an individual-level property, scholars in IR as well as in organizational studies, who are generally interested in larger, corporate entities such as states or international organizations, have drawn attention to the growing importance of identitary factors at the macro level (Gioia, Patvardhan, Hamilton, and Corley 2013, 125). According to Dennis Gioia, this is not at all surprising. In his eyes, identity
resonates because it constitutes the most meaningful, most intriguing, most relevant concept we deal with in both our personal and organizational lives. Identity is about us â as individuals and as organization members â and it enquires into the deepest level of our sensemaking and understanding. When you study identity you are delving into the inner reaches â of yourself and your subject of study.
(Gioia 2008, 63â64)
Hence, identities offer us a more comprehensive understanding and take us further, drawing attention to what is really at stake. Yet they are also challenging to study, in light of their often multiple constitutive components, their Âintersubjectivity, and their historicity.
When applying the concept of identity to the international level and more precisely to states, Wendt distinguishes between âcorporateâ and âsocialâ identities (Wendt 1994). Constituted by âself-organizing and homeostatic structuresâ (Wendt 1994, 224), the corporate identity, according to Wendt, affords a sense of self and who one is. According to Gioia et al., with a focus on commercial enterprises, corporate identity captures what in the eyes of the members is âcentral to the organizationâs character or âself-imageââ (Gioia et al. 2013, 125; see also Barnett et al. 2006, 33). Social identity, in comparison, is indicative of the intersubjective quality of identities and is cognizant of the broader environment in which they are embedded. Defined by Wendt as âsets of meanings that an actor attributes to herself while taking the perspective of othersâ (Wendt 1994, 385), this identity variant explains how an organization is distinct from other organizations. At the same time it specifies âsets of characteristics [⌠] thought to be typical of members of the category, or behaviors expected or obliged of members in certain situations (roles)â (Fearon and Laitin 2000, 848).
Social identity, therefore, delineates rules of membership that determine who is and who is not a member of a particular category. Precisely because of its constitution, social identity affords, as Gioia et al. succinctly point out, a somewhat paradoxical move of organizations, which âas entities in a social space want to see themselves â and to be seen by others â as similar to relevant members of a category or industry and yet somehow distinctive from those other membersâ (Gioia et al. 2013, 126). This need for what Brewer refers to as âoptimal distinctivenessâ (Brewer 1991) is a product of the ongoing competition, which in turn, and according to Wendt, constit...