Part 1
Suffering, bodies and disease
1 Whoâs suffering?
Professional care and private suffering
Introduction
As we outlined in the Introduction, suffering presents as an affective assemblage, of which relations of care (both formal and informal) are an inextricable part. Suffering is necessarily about care and in this way, it is also necessarily about others, and about the intersubjective realm. This includes consideration of what caring (or non-caring) relations may or may not offer to âusâ (carer) and âthemâ (patient/person). And crucially, for this chapter, it raises questions of where suffering is, or lies, in the context of caring relations. In the context of affliction or even the dying process, suffering has generally been explored simply through the experience of the person who is ill. Or, in the context of work on bereavement, through the experience of loved ones, carers or families who are themselves suffering. The âcaringâ professions, as it were, including nurses and doctors, who are tasked with âtreatingâ and ameliorating suffering, have not figured in these explorations to any meaningful extent. This is an artefact of the tendency to construct the carer/care for dichotomy within the context of the institutionalisation and professionalisation of care in modernity. But what do those working in the âcaringâ professions experience, and what is their contribution to the inter-subjectivity of suffering? Are they merely distanced, dispassionate, âprofessionalsâ and being supportive? Or is there much more to, and underlying, (formal) caring encounters than the carer and the sufferer duality? Where does suffering really lie within this caring assemblage? What does suffering do, exactly?
The suffering of doctors and nurses, we posit here, reflects enduring problematic divisions and erroneous distinctions within the formal caring dynamic (e.g. cared for, caring; in pain, treating pain; see Chattoo & Ahmad, 2008). We seek to challenge and unravel the (in this case formal) affective relations of care, and the moral, ethical and affective struggles that being in and being with suffering may induce. We ask, where does suffering really lie in this encounter? Who is holding it, sharing in it, and acting in relation to it? To answer these questions, we offer an analysis that pursues a relational ontology of being in care (rather than offering or receiving it), and how feelings move across persons to create particular atmospheres (i.e. dread, hope, hopelessness). In this way we aim to explore care as the relational context of â and for â suffering. Of particular importance here is how the silence of clinicians (as feeling) has reified such exchange models (carer/cared for), and dualisms of care as being âprovidedâ and âreceivedâ. This, in turn, locates suffering erroneously within the realm of the âcared forâ; an assumption that is not only inaccurate, but potentially undermines the care provided and viability of caring practices.
We focus on a particularly challenging site of caring relations and affective exchange â those at the end of life â to explore how being with suffering is in fact being in suffering for healthcare professionals. That is, we aim to âoutâ the feelings of clinicians in order to illustrate the circulation of affect within healthcare professionalsâ own relations of care, and the co-production of suffering as an affective assemblage. As Sara Ahmed argues, affective dynamics have generative qualities: âWe are moved by things. In being moved we make thingsâ (2010, p. 25). This is in turn the case in medicine, and that it does indeed produce âthingsâ.
In this chapter, we draw on a particular field of medicine and nursing to explore the inherent relationality and inter-subjective character of suffering during and in care. We examine the particular context of medical futility and the (challenging) transition to the end of life. This is a challenging relational moment in the therapeutic landscape, unsettling the (multifaceted) desires of its subjects (e.g. doctorâlongevity/core; patientâhope/recovery), and thus offers a prominent site of interpersonal tension, tussle and often suffering (MacArtney et al., 2015, 2017). This moment also challenges all actors in the assemblage of care, including doctors, nurses, families, and the person who is dying. As we will show in the narratives offered below, in the context of negotiating treatment and care in oncology, palliative, and end-of-life settings, doctors and nurses themselves engage in what is often known as âsentimental workâ. This work involves intense interpersonal relations, and it raises questions around who is suffering, for what reasons, and to what end (i.e. survival, longevity, denial). Thus, this chapter will focus on the âlabour of caringâ for the dying, and the character and underpinnings of suffering therein for doctors and nurses in particular.
We argue that while the person who is dying is rightly recognised as an important âsuffering subjectâ, there are other individuals and affective dimensions that have been often unappreciated in this moment. These include subjects who cannot be separated from the experience of the person who is dying and their suffering. The affective atmosphere, in the context of advanced cancer, futility and the end of life, holds (and is held up by) many actors in the life (and death) of the individual person. These actors include doctors and nurses, who, in seeking to professionally âmanageâ suffering, suffer themselves, experiencing enmeshment, melancholia, dissociation, and many other conditions in their relational attempts to âdeal withâ the suffering of an Other. We will use this moment to illustrate how suffering is a collective act, as well part of an individual narrative/experience. We interrogate this by asking: what lies beneath the surface of therapeutic social relations and professional acts and performances?
In exploring suffering as a relational assemblage, this chapter places the clinician (whether doctor or nurse) at centre stage in suffering as well as the âdeliveryâ of care. This aim augments Chapter 2, which focuses on suffering amongst informal carers (family members and partners) for people who are dying; and Chapter 6, which focuses on the experiences of people living with advanced cancer. In the current chapter, we emphasise the importance of an understanding that suffering ripples across institutional, interprofessional, and interpersonal social relations. Moreover, we emphasise that clinical/psycho-social notions are often used to make sense of the affective dimensions of care for health professionals who evade the relational dynamics of care and collective suffering. The âgood professionalâ is often conflated with the distanced, yet compassionate, provider of care (Broom et al., 2016).
A good example of the reductive conception of care and suffering, regularly used in the therapeutic literature is âcompassion fatigueâ (e.g. Abendroth & Flannery, 2006). This concept aims to normalise a withdrawal from âfeeling thingsâ on the part of health professionals. The concept of âcompassion fatigueâ does little to account for the affective entanglements of professional (medical and nursing) work. Nor does it account for the intensities circulating between bodies (Dragojlovic, 2015; and see also the Introduction to this book). In fact, such notions reinforce spurious assumptions that suffering lies with the patient (in this case, the patient who is dying), and that a unilateral professional compassion (which waxes and wanes) operates in relation to a non-specific Other (who holds and experiences the suffering). In unsettling this persistent representation, we focus here on how suffering, and the affective dimensions therein, lie across persons at the end of life.
We also posit here that it is more than merely clinicians being part of suffering; rather, they offer things to these social relations including: a sense of their own failure to help or master disease; their anticipatory grief of a loss of therapeutic alliance; and, an anticipated loss of personal relationships with patients. These affective dimensions are often encoded in the rationalities of the therapeutic encounter, and (we argue) produce forms of suffering. These forms include the need to âhold onâ to life even in the âface of deathâ; and a collusion between doctor and patient that articulates the frustrations across persons (doctor, patient, family) (McNamara et al., 1995; Melvin & Oldham, 2009; Zimmermann, 2012). For these reasons, and others outlined below, we posit the urgent need for clinicians to become viewed as part of, and experiencing suffering; that this should be articulated and conceptualised in relational terms, and in turn be seen as produced by the micro (i.e. relationship loss, anticipated disconnection) and the macro (i.e. the ambitions of professionals and the failure of professional projects for life prolongment).
Suffering as a therapeutic and inter-subjective relation
The problematic âtreatmentâ of suffering within the therapeutic encounter has emerged from a complex history of the clinical milieu separating âprofessionsâ from their (and othersâ) emotions. It makes sense that the language of much clinical training and practice guidelines, whether in medicine or nursing, is based primarily on the amelioration of the suffering of a dying other. Work in palliative and end-of-life care has explicitly or implicitly articulated suffering in relation to the person who is dying rather than the collective potential experience or role of the clinician in perpetuating or creating suffering (Denier et al., 2010; Mol, 2008; Morita et al., 2004). The premise of the hospice movement was to better address the âtotal painâ of the individual who was dying, in all its complex intermingling facets, including the physiological, spiritual, social, relational and psychological (Broom, 2015; Morris & Thomas, 2007). The clinical literature has thus tended to portray suffering as being located within a singular person rather than dispersed across persons (those paid and unpaid, those sick, dying, bereaved or âwellâ) (e.g. Back et al., 2009; Denier et al., 2010; Friedrichsen & Strang, 2003; McSteen & Peden-McAlpine, 2006). The assumption here is that understanding and âmanagingâ suffering should necessarily be directed at the patient and their family/ carers. This assumption, we posit, is erroneous, and may also be (at least partially) responsible for suffering itself.
Presuming that suffering lies securely with the ill or dying person, or with their carer, and is strictly about âthe threat of imminent deathâ results in the concealment of important interpersonal âexchangesâ including transference, counter-transference, and projection (Broom & Kirby, 2013; MacArtney et al., 2015a, b). The classic psychoanalytic dynamics of enmeshment and dissociation thus become part of the relational attempts to âdeal withâ suffering that actually produce suffering. The multiple facets of suffering at the end of life, however we name them â whether âlossâ, âgriefâ, âhopelessnessâ, âcareâ, âcompassionâ, âhopeâ, âsense of failureâ â are each dependent on a set of social ties, and relational experiences, and are necessarily about the potential for these to be disrupted or broken (in the context of dying). There has been little consideration of what the professionalâs âsentimentalityâ and (often implicit) suffering may contribute or offer to the dynamic. Here, we posit that suffering is experienced, embodied and co-produced by health professionals, who are themselves struggling with the challenges of the limits of human life, and the limits of their professional projects. This is differentiated according to the values of different professional groups (both self-imposed and externally ascribed) and the extent to which they are allowed, and able to, express forms of suffering emergent both from these perceived limitations of their role/capabilities.
Current logics of practice and care: âdenialâ, âcompassion fatigueâ, âburnoutâ
There is no shortage of available psycho-social concepts seeking to capture forms of professional and lay affect in the context of futility, death and dying. Whether referred to in terms of patient âdenialâ or âanticipatory griefâ, or (for professionals) in terms of âcompassion fatigueâ, or âprofessional burnoutâ, there is an affective industry of sorts reifying the binary understanding of suffering (Kellehear, 1984). What these concepts have in common is they emphasise suffering as located within the person â not across persons. Anticipatory grief, for example, captures the anticipated loss of the person who is dying, whether from the perspective of the person themselves, or the significant other (in the future), again locating suffering firmly as about the individualâs death (Cheng et al., 2013; Nielsen et al., 2016; Sweeting & Gilhooly, 1990). Compassion fatigue refers to the supposedly diminishing returns of compassion in highly emotional contexts, of which hospice care is a good example (Abendroth & Flannery, 2006; Slocum-Gori et al., 2013). Health professionals faced with continual patient pain and suffering, develop various affective dispositions including hopelessness, lack of compassion or capacity to âproperly careâ (Ablett & Jones, 2007; Adamle & Ludwick, 2005; Graham, 2006). Often linked with professional burnout (see Broom, 2015), compassion fatigue reflects a psycho-social framing of why (some) professionals seem to care less over time and as they are exposed to othersâ suffering (Potter et al., 2010; Sprang et al., 2007). This firmly positions suffering as located with the dying Other (that is, the patient) rather than acknowledging the forms of relational suffering that the clinician might be experiencing.
Such concepts, and others in the palliative care literature, are based on an assumption that the ultimate source of suffering lies in the total pain of the person dying (e.g. Boston et al., 2011). This fundamentally misrepresents what and how professionals experience and contribute to suffering. In fact, suffering moves across persons, is multifactorial, embedded in inter-personal and professional ambitions, and is the product of a series of contradictory expectations for formal care/rs (technical...