A journey of a thousand miles begins with a single step.
Lao Tzu 2001, verse 64
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While many have begun this same journey in the search for a social theory, no one ever arrives at the same destination. Like our predecessors, we will take many of the same roads, but our journey will bring us to a different destination. I pray that, at journeyâs end, our understanding of society will be clear. Thus, I have set a difficult goal to attain. I will open our journey where I first began, with a brief review of how humanity has approached the idea of culture.
Where have we been?
Although society and economy have been the focus of some disciplines for millennia, culture has only become a concern of scholars in the past century and a half. Over the past 40 years, business and government have become interested in culture as well. Although it was not specifically recognized until the nineteenth century, humans have been aware of culture for millennia. In the fifth century BCE, Herodotus ([440 BCE] 1987) recognized that culture varied between people of different nations and that most people approach other cultures ethnocentrically. He famously documented a comparison that King Darius of Persia made concerning the Greeks who burned their dead and the Callatians who ate their dead:
Darius... called together some of the Greeks who were in attendance on him and asked them what would they take to eat their dead fathers. They said that no price in the world would make them do so. After that Darius summoned those of the Indians who were called Callatians, who did eat their parents, and in the presence of the Greeks... asked them what price would make them burn their dead fathers with fire. They shouted aloud, âDonât mention such horrors!â
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While ancient funerary practices provided a distinct contrast for Darius and Herodotus, everyday common practices, whether mundane or extreme, can also be a source of distinction. Consider the reactions that various societies have âto contact with snails, slime, faeces, vomit, entrails, some people relish eating the very things which fill others with disgust. If we feel revolted by the idea of eating human flesh, we have to admit that cannibals like itâ (Douglas 2005: 2). These examples illustrate just a trivial slice of the myriad customs, traditions and beliefs created by humans.
Culture study is a relatively new discipline. In 1871, E.B. Tylor (1958) published the first work that examined culture as a field of study. The underlying motivation may not have been altogether virtuous. For example, Bergendorff (2009) argued that the initial motive to study culture was based on Western control of colonized people. Since Tylor, explanations of culture have ranged the breadth of human imagination. Early theories were grounded in social âevolutionâ1 and held that Western civilization was the pinnacle of human cultural achievement. In the early twentieth century, Franz Boas and his students2 argued against an ethnocentric approach to culture. Instead, they sought to understand culture relative to the local population rather than an absolute value system on an âevolutionaryâ scale (Salzman 2001).
For much of the twentieth century, culture studies and theory were confined to anthropology and sociology. Numerous theorists, including Boas, Durkheim, LĂ©vi-Strauss, Malinowski and Parsons, provided their input. Geertz (1973) went so far as to refer to culture as ânot just an ornament of human existence but â the principal basis of its specificity â the essential condition for itâ (46).
In the past four decades or so, other disciplines such as business, management and leadership studies have taken up the subject. In 1972, Roger Harrison posited that organizations have culture that can be identified, categorized and managed (Cartwright and Cooper 1992). Pettigrew (1979) focused on organizational culture. Given the success of the Japanese automobile industry and the theory that it was due to corporate culture, a trend began in both the academy and the business world to examine the concept. This idea quickly gained traction and there was increased research into organizational culture.
Hofstede ([1980] 1984) used an IBM corporate survey to quantitatively isolate four cultural dimensions and later added a fifth (Hofstede [1991] 1997). This quantitative approach to a complex subject inspired numerous studies, practices and theories. Schein ([1985] 2004) attributed organizational culture to leadership and identified the leader as the primary factor in cultural formation. Bowditch and Buono ([1985] 1994) linked organizational culture and effectiveness. Eventually, academics and business researchers began using culture to explain many diverse subject areas including: leading change; enhancing corporate effectiveness and performance; and creating an environment that embraces learning, safety and connectedness. As a result, the popular press freely tosses the term âcultureâ about, realizing its power over organizations and individuals. The term is used in corporate boardrooms and on factory floors with little understanding of its origin, but knowing its role in determining success and failure. Executives cite the need for âcultural changesâ when planning mergers and acquisitions, as if these changes were as simple as changing a light bulb â never realizing the underlying cause of the phenomenon or the potential difficulty they face.
Economic globalization has demonstrated the value of understanding culture for business purposes. The internet and globalization have created a need to understand culture for personal reasons. The cultures of the world are increasingly entwined. At the time I am writing this book, communication between continents is nearly instantaneous. Because most transoceanic travel is accomplished via air rather than sea, the elapsed travel time is measured in hours rather than weeks or months. Social networking tools allow people to develop and continue relationships in ways that were not possible even 20 years ago. People are able to stay in continuous contact via Skype, FaceTime, smart phones, text messaging, social media and email. New words and meanings are being created at an unprecedented rate through text messaging and Twitter. Internet blogs permit anyone to publish their views on any subject imaginable. Business, economic, social and political interests are shared across the globe. As a result, there is a need to better understand other regional and national cultures.
What is the question?
Given the confusion and perceived urgency to understand culture, my objective was to answer the question of exactly how a group of people comes together to form culture at either an organizational level, an isolated group level or an informal level. I sought to understand how culture is created, developed and changed. Such understanding can help leaders better comprehend the people that they lead, the interaction of an organizationâs members and the organizationâs interaction with other organizations regardless of nationality.
I postulate that, since society subsumes culture and economy, all three aspects of human behaviour and organization can be approached as a gestalt.3 For this reason, related questions are found throughout the social sciences â for example, the Hobbesian question: âHow can one establish a society in which force and fraud are not routinely used in satisfying wants?â (Ellis 1971: 692). Similarly, the economics community asks, âWhat is the economy made of? What are its constituents and how do they hang together? What kind of general principles govern its functioning, and its change?â (MĂ€ki 2001: 3). Finally, consider game theorists, who ask what underlying strategies and principles hold our society together? On the surface these questions appear to be unrelated to my initial question regarding social and cultural formation, but on closer examination culture studies, social contract theory, game theory and economic theory have three commonalities: people interacting with people, people interacting with the environment, and the rules and strategies that emerge to govern those interactions. Thus, when I ask how people form society and culture, when Talcott Parsons asked âHow is society as an ordered set of related actions possible at all?â (Habermas 1981: 175) and when a contemporary economist asks âwhat is the essence of Adam Smithâs âinvisible handâ?â4 it is likely that we are all seeking the same answer. That same answer may account for moral philosophy systems, some religious belief systems and portions of political science. If these commonalities are taken as a gestalt and Dewey and Bentleyâs transactional strategy is employed, then the picture becomes clearer. We have organisms and environment transacting as one and developing strategies, rules and laws to govern those transactions.
Where am I taking you?
There are three primary elements to the refined theory. The first, transaction, is initially presented in this book as interaction. Interaction was the primary mechanism of George Herbert Meadâs work in social phenomenology. Later in the book I will explain Dewey and Bentleyâs transactional strategy and how it transforms interaction into transaction.
The second mechanism, negotiation, comes from the business and economics world, but most importantly from the work of Strauss ([1964] 1981, 1978). It was later expanded by his colleagues and students and it is this expanded version that I will use. Negotiation permeates our lives. We are continually negotiating and renegotiating socially and environmentally. Even when we do nothing we are implicitly renegotiating the status quo. Game theorists approach negotiation in a slightly different manner and insights from Axelrod (1984), Binmore (2005), Nash ([1950] 2002) and Schelling ([1960] 1980) will be combined with Straussâs work.
The third element is the concept of emergence. Although emergence has long been an aspect of both philosophy and science, it has most recently appeared in complexity science. Goldstein (1999) described it as, âthe arising of novel and coherent structures, patterns, and properties during the process of self-organization in complex systemsâ (49). I argue that society, culture and the economy are continually emerging from the first two elements.
Overview of the book
I have divided this book into two parts. Part I consists of five chapters in which I present several theoretical foundations, including a scientific philosophy that will guide us, a rubric for evaluating social theory, a discussion of scientific method and some definitions of ambiguous terms. Finally, I situate the refined theory in the realm of human experience and human consciousness.
In Part II I develop and present the refined theory, then apply the theory to numerous social institutions. I address each of the major elements of the theory in separate chapters. These are complex adaptive systems; emergence theory; applicable social theory; Dewey and Bentleyâs transactional strategy; negotiation, negotiated order theory and game theory; meaning, meaning making, language and symbols; environmental transactions; and, finally, the refined theory itself. In Chapter 15, I begin to apply the theory. I will look at how the refined theory can explain social structure, social power, culture, economic theory, moral philosophy and political organization.