The Business Value of IT
eBook - PDF

The Business Value of IT

Managing Risks, Optimizing Performance and Measuring Results

  1. 296 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

The Business Value of IT

Managing Risks, Optimizing Performance and Measuring Results

About this book

In orderto maximizeIT resources andjustify IT expenditures, CIO's and other IT managers must be able to identify meaningful metrics and explain them in a way that management can understand. The Business Value of IT: Managing Risks, Optimizing Performance, and Measuring Results solves this problem by providing practical answers to

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Yes, you can access The Business Value of IT by Michael D. S. Harris,David Herron,Stasia Iwanicki in PDF and/or ePUB format, as well as other popular books in Business & Information Management. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Front cover
  2. Contents
  3. Foreword
  4. Preface
  5. Acknowledgments
  6. Introduction
  7. About the Authors
  8. List of Commonly Used Acronyms
  9. PART I: WHAT DOES IT CONTRIBUTE TO THE BUSINESS?
  10. Chapter 1. What Should the Business Expect from IT?
  11. Chapter 2. How Do I Measure the Value of IT?
  12. Chapter 3. How Much IT Is Enough?
  13. Chapter 4. Am I Paying Too Much for IT?
  14. PART II: WHY SHOULD WE CARE ABOUT IT GOVERNANCE?
  15. Chapter 5. Who Governs IT?
  16. Chapter 6. What Models Should IT Use?
  17. Chapter 7. Are We Outsourcing Effectively?
  18. Chapter 8. What Tools Should IT Use?
  19. PART III: WHY SHOULD WE MEASURE IT PERFORMANCE?
  20. Chapter 9. How Do I Measure IT Performance?
  21. Chapter 10. Is IT Operating Effectively?
  22. Chapter 11. Where Are We in Relation to Industry Peers?
  23. Chapter 12. How Can We Do IT Better?
  24. PART IV: HOW SHOULD WE CHANGE?
  25. Chapter 13. How Can We Manage IT Changes?
  26. Chapter 14. How Should IT Manage Risk?
  27. Chapter 15. How Should IT Manage Its People?
  28. Chapter 16. What Should IT Expect From the Business?
  29. Index
  30. Back cover