The Intersection of Change Management and Lean Six Sigma
eBook - ePub

The Intersection of Change Management and Lean Six Sigma

The Basics for Black Belts and Change Agents

  1. 196 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The Intersection of Change Management and Lean Six Sigma

The Basics for Black Belts and Change Agents

About this book

"Randy has crafted an invaluable book, no matter where you are in the journey of organizational change management. A must-have guide you will refer to again and again."

– Marshall Goldsmith, author of the #1 New York Times bestseller, Triggers.

"Randy Kesterson recognizes that much of the energy that organizations put into Lean and Six Sigma improvements is wasted when the results are not applied effectively due to the organization's resistance to change."

– Ellen Domb, Ph.D. PQR, one of the world's top 50 quality experts at QualityGurus.com

"Finally, a book that recognizes that most organizations are on the left side of the FAT–LEAN continuum. Far too many organizations think they are Lean/Six Sigma mature only to realize that they aren't even close."

– Gerhard Plenert, Ph.D., serves as Director of Executive Education, Shingo Institute, Home of the Shingo Prize

The Intersection of Change Management and Lean Six Sigma: The Basics for Black Belts and Change Agents is for Lean and Six Sigma professionals working inside organizations with low Lean maturity and significant resistance to change. Written by a business executive and certified Lean Six Sigma black belt, this book:

  • Provides sound, innovative practices for those interested in successfully navigating organizational change.
  • Focuses on culture change and mindsets, not just tools and applications.
  • Stresses effective communication ensuring that various stakeholders understand the reasons for the change, the benefits, and the details.
  • Illustrates how the benefits of Lean and Six Sigma initiatives can benefit the change management process.

This book pinpoints and examines the intersection of change management and Lean Six Sigma. It features interviews with change management practitioners (executives, project managers, and black belts) and provides pertinent case studies detailing successful and failed changes.

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Yes, you can access The Intersection of Change Management and Lean Six Sigma by Randy K. Kesterson in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Index
A
Accommodation (A), 80
ADKAR Model, 37, 42
American simplified keyboard, 17
Aristotle, 12
Arm-crossing example, 21, 22
Awareness and desire, 3133, 37
B
Balanced Scorecard, 26, 27, 28
The Basics of Hoshin Kanri (book), 30, 172
Beckhard, Richard, 175
BeeRaider keyboard, 17, 18
Beggiani, Joe (interview with)
addressing group of thinkers and feelers, 152
biography of, 159
change management
BBs asking for help, 140
biggest mistake, with regard to employing, 135
describing, 106
dos and don’ts, 126
effectiveness, measurement of, 132
employee engagement and, 156
failure/risk, 122
methodology, 130
own words about, 103
personal experience with, 93
project champion’s role, 145146
reasons for using, 107
gaining adoption and eliminating resistance, 149
Lean Six Sigma, personal experience with, 97
measuring resistance, 142
OCM and LSS intersection
critical success factors, 116
explaining the importance of, 99
lessons learned, 119
needs, 138
success, 109
taught at BB training, 113
Behavior change, tracking, 34
Belasco, James, 19
Black Belt
coaching and mentoring for, 167
competency list, 165
critical success factors for, 45
successful, 75
Bonadio, Darryl (interview with)
addressing group of thinkers and feelers, 153
biography of, 159
change management
BBs asking for help, 140
biggest mistake, with regard to employing, 136
describing, 106
dos and don’ts, 126127
effectiveness, measurement of, 133
employee engagement and, 156
failure/risk, 123
methodology, 130
own words about, 104
personal experience with, 94
project champion’s role, 146
reasons for using, 107108
gaining adoption and eliminating resistance, 150
Lean Six Sigma, personal experience with, 97
measuring resistance, 142143
OCM and LSS i...

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Dedication
  6. Contents
  7. List of Abbreviations
  8. Foreword
  9. Preface
  10. Working at the Intersection
  11. Introduction
  12. Thank You
  13. About the Author
  14. Section I
  15. Section II
  16. Section III
  17. Section IV
  18. Bibliography
  19. Index