Global Supply Chain Quality Management
eBook - PDF

Global Supply Chain Quality Management

Product Recalls and Their Impact

  1. 432 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Global Supply Chain Quality Management

Product Recalls and Their Impact

About this book

This book draws together key insights from the relevant literature across diverse disciplines and presents detailed research case studies of six extended global supply chains in three industries: toys, food, and pharmaceuticals. These case studies cover U.S. companies with supply chains that extend into China and include the perspectives of U.S. and Chinese executives. The book then presents a conceptual model that synthesizes the literature and case studies, and describes the ways in which alternative product recall strategies influence consumers' perception of an organization's corporate social legitimacy and consumers' future purchasing behaviors.

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Yes, you can access Global Supply Chain Quality Management by Barbara B. Flynn, Xiande Zhao in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over one million books available in our catalogue for you to explore.

Information

Publisher
CRC Press
Year
2014
Print ISBN
9781439815540
eBook ISBN
9781439815564
Edition
1
Topic
Business
Subtopic
Operations
Index
Business

Table of contents

  1. Front Cover
  2. Contents
  3. Acknowledgments
  4. Editors
  5. Contributors
  6. Chapter 1: Introduction
  7. Chapter 2: Importance of Product Recalls
  8. Chapter 3: Consumer Protection in Developing Countries
  9. Chapter 4: Quality Risk in Global Supply Networks
  10. Chapter 5: Chinese Toy Recalls
  11. Chapter 6: Chinese Milk Powder Crisis
  12. Chapter 7: Ford Pinto Recall
  13. Chapter 8: Conceptualization of Supply Chain Quality Management
  14. Chapter 9: Dongfeng-Peugeot-Citroen Automobile Co., Ltd.
  15. Chapter 10: Changan Ford Mazda Automobile Co., Ltd.
  16. Chapter 11: Bright Dairy
  17. Chapter 12: CHIC Group Global Co., Ltd.
  18. Chapter 13: Impact of Product Recall Announcements on Shareholder Wealth in China
  19. Chapter 14: Impact of Toy Product Recalls on Shareholder Wealth in the United States
  20. Chapter 15: Impact of Recalls on Retailer Shareholder Wealth in the United States
  21. Chapter 16: Effectiveness of Recall Strategies on Customer Perceptions
  22. Chapter 17: Customer Perceptions of a Product Recall: The Role of Panic
  23. Chapter 18: Relationship between Supply Chain Quality Integration and Performance
  24. Chapter 19: Effect of Supply Chain Integration on Product Quality and Innovation
  25. Chapter 20: Effect of Supply Chain Quality Management on Performance
  26. Chapter 21: Concluding Thoughts
  27. Back Cover