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Risk and Detachment
The Keys to a Successful Design Career
Ariel Grace
āI doubt theyāll let me try again,ā Taylor lamented in despair, trying to hold his voice steady. I could tell that his heart was tightening as his voice quieted. We were speaking on the phone, but I sensed he was swallowing tears, trying to remain strong.
He explained how frustrated he was: āI worked so hard, I stayed up all night, and they totally tore my work to pieces.ā I sensed a hint of self-righteousness hiding behind his feelings of not having been appreciated. He wanted to lash out, to blame the people he was working with for being so heartless and cruel. His career dreams were being crushed inside of a chaotic deadline that was overextending him on multiple levels. Or, at least, that was the story he was telling me.
Just a few weeks before, we had worked together to discover his true dream of moving from a research profession to a user experience designer. He was so excited. In working together, he disclosed that he was fearful because he didnāt know if his skill set would be āgood enoughā to be recognized as a designer. He didnāt trust that people would take him seriously because he hadnāt built strong skills in that area. He felt that he couldnāt completely start over in his career because he needed to make a living. I encouraged him to find opportunities at his present job, even if it meant taking some risks. Everything seemed to be heading in a positive direction.
Taylor began to look for any opportunity he could find to take on design work. However, in his enthusiasm to do a great job and move forward with his dreams, he quickly overcommitted and overextended himself. He was determined to prove that he could excel. He volunteered to lead a design effort in a high-risk, poorly managed project. The intentions were good with everyone involved, but the experience quickly went south.
Taylor worked day and night trying to āget it rightā and produce something that would work for the required design needs. He spent hours by himself creating the āperfectā designs before he showed them to stakeholders. He knew they were going to love it. They were rapidly approaching their deadline for development, and the stakeholders were getting impatient. When he reviewed it with them; they were very unhappy with the designs and highly critical about the direction he had gone.
Not only that but now they were potentially going to have to go to development without design input because of the deadline being so close. The call ended with Taylor feeling ashamed and disheartened. He was unaccustomed to receiving criticism for his work. It felt very uncomfortable, and he quickly got defensive. In the end, he had to scrap everything, which felt like a personal affront to his efforts and creative expression. Taylor was devastated, not only because he had tried so hard to perform but also because he was losing his hope about his future in design.
As we unpacked what had happened, Taylor and I realized there were several breakdowns in expectations and communication that had occurred during the frenzy to get the work completed. To start, Taylor had not explained his level of expertise when he volunteered to do the work because he was fearful of the potential rejection of not being able to take on the project. Not sharing his truth and his vulnerability created a situation in which the expectations of his level of skills were distorted.
After some scenario dialogue work together, Taylor realized that he should have been clearer and set stronger boundaries about what type of design work he could truly support. Also, when Taylor received such strong criticism, he felt defensive. This can be a natural response when someone is used to being a top performer and is unaccustomed to not hitting the mark. He wanted to blame someone. That is what anger createsāa desire to lash outward or protect oneās self from further injury.
He got frustrated with himself instead of continuing to have conversations with the stakeholders. He directed his anger inward and created even more angst. We discussed the idea of āfailing fastā and that there really are no mistakes in life. Eventually, he was able to create some self-compassion for what had happened. Together we designed a meditation and breath work practice for Taylor. This helped him to be able to work with his discomfort when something came up that made him feel āwrong,ā ānot good enoughā or like a āfailure.ā
After realizing that what he felt was a āfailureā was actually a series of misunderstandings and unclear boundaries, Taylor was able to shift his perspective about what had happened and forgive himself for rushing to conclusions. From this place, he realized that the criticism he received was not actually as aggressive as he had originally thought. Rather, he was feeling defensive and angry in the moment. Taylor was able to go back to the stakeholders and explain what had happened from a place of humility, respect, and care. He apologized for not being clear, explained that he had the best of intentions, and made amends with the team. It felt really uncomfortable to have the conversation; in the end, however, the teamās relationships actually improved through honest conversation about the situation.
In coaching Taylor, I helped him to develop an ability to create personal detachment from his artistic expression in a work context where form and customer fit are often more important than personal expression. So often creatives get this confused and bring their passion for pure expression of art to scenarios that do not require it. Moving through discomfort and growing as a designer allowed the opportunity to discuss options for more shared design and better outcomes for the customers.
Essentially, through his āfailure,ā Taylor realized he was maturing and growing, not only into a better designer but also into a stronger leader and group facilitator. To meet his creative expression needs outside of work, he began to play the guitar again and channel some of his artistic expression into writing songs.
As we continued to work together, Taylor realized he needed a more āsafeā and low-pressure opportunity to learn and to grow his portfolio. We discussed the concept of ādisposable designs,ā iterations, and testing his work with multiple customers, before showing it to stakeholders. This maturity curve is often something that happens with people who desire to creatively express and to turn that product into a business. It takes time to figure out how to marry form and function with customer needs.
I encouraged him to create small, real-world examples outside of work, with low-fidelity, sketchy designs, and test them with people. Taylor began to feel more comfortable in his ability to convey creative ideas and move into his next steps of becoming a user experience (UX) designer. He then signed up for taking courses in digital design and began to feel more confident that he would be able to find work in this field.
As we continued to work together, Taylor began to feel more comfortable in adopting this new identity. He began to talk about his new way of working in casual conversion more often, creating new and unexpected opportunities for him to try out his skills. Eventually, Taylor made the transition to being a true UX designer, blending his research skills and his love for design into a multi-passionate career and growing as a person along the way.
As it turned out, what seemed at first like a ātrial by fire,ā high-pressure experience turned into one of the largest growth and learning opportunities of Taylorās life. He was able to become a better communicator, set clear boundaries with his time and effort, and create more balance in his creative expression. He no longer worked until the wee hours because he no longer felt like he needed to prove himself to anyone.
His experience of his own intrinsic worth became less attached to his way of working. His skills became more deeply rooted in his ability to navigate his life experiences with honesty and self-trust. It took a while to grow into the creative job that he wanted, but eventually, Taylor realized it was never really about the job and always about the person he wanted to become.
Learning Points
- Take steps toward your creative expression for work or play that feel safe and low risk when you are getting started. Size is up to you, and what matters are how much it makes you feel uncomfortable and how much discomfort you are willing to work through.
- If you are trying to pivot your career into a creative position that requires a lot of new skills, consider what type of courses, learnings, and real-world opportunities you need that will support your growth.
- If you can begin to āfeel and actā like the person you are wanting to become and speak about your desires in casual conversation, over time you will feel more comfortable actualizing into that person and obtaining the skills you need.
Self-Coaching Questions
- Is there a skill set or creative outlet that you have not let yourself try but that you keep secretly wanting to express? Are there particular things that ākeep coming backā even when you push them aside? What might happen if you began? What fear is stopping you?
- Have you blocked yourself from beginning because something has to happen first? (An example would be, āI will start a band when I find a guitarist.ā) Jot down some of the ālies we tell ourselvesā about why you cannot create in a certain way.
- Have you set yourself back in your creative endeavors because you received criticism? Have you pushed yourself too far beyond your comfort zone and then shut down? What would it take to reopen to your desire?
About Ariel Grace
Ariel Grace helps closeted and blocked creatives and soulpreneurs become wildly successful and well paid and birth their soulās gifts into the world. She has led creative teams for more than a decade and deeply understands the tension between art and service. She believes that what is missing most from our world are soulful connection and playful, creative ways of being. There is always a way for the burnt-out creative to design a next level life. Check out Arielās latest offerings at https://linktr.ee/arielgracefull.
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The Timid Creative
How a Writer Found Her Resolve
Clare Thorbes
Julia approached me because she wanted to write a childrenās book but couldnāt seem to get anywhere with it. She was unsure of her writerās identity and doubted her ability to pull off the project. She wondered whether the whole idea was too silly because her mind seemed to be taking her in all sorts of fanciful directions.
During our first phone call, I asked whether she had ever submitted anything to a publisher. She said that she had. Her first story had been rejected, and though she tried again, she received another rejection letter.
āCongratulations,ā I said. āMany writers never get past the first rejection. Do you think rejection is a normal part of the writing life?ā
āIām not sure. I imagine someone with real talent would get accepted.ā
āWould you like to research published authors who faced rejection early in their careers?ā
āYes, that might help.ā
Julia learned that many of her favorite authors had experienced a string of rejections. Some ended up self-publishing but attracted the interest of mainstream publishers after their story proved popular with readers.
āWhat struck me was the various ways these writers dealt with rejection. In some cases, they didnāt take it personally at all.ā
āItās great that you noticed that, Julia. We do have a choice in how we react. One author I know got a rejection letter that ended with, āSincerely sorry to have read this manuscript.āā
Julia laughed and said, āMaybe I could develop a rejection benchmark. If it isnāt cleverly written, I wonāt let it penetrate, and if it is, appreciating the wit will take some of the sting out of it.ā
We talked about other rituals Julia could develop around rejection that would acknowledge the wound but allow her to carry on. Julia hadnāt heard of Ellen Langer, the author of On Becoming an Artist, and I quoted a passage to her, āEvaluations are made by people based on their experience and their own needs. They are not handed down from the heavens . .. if we donāt take the compliment, weāre not vulnerable to the insult.ā
When we spoke again, Julia said she had managed several pages of writing that week. āI really only have to please myself. Of course, thatās another issue.ā
āHmm, sounds like some inner critic involvement. Can you tell me whatās been happening with that?ā I asked.
āWell, Iām questioning every plot and character choice. Iāll write for a bit; then after I read it, I tear it up in disgust. I keep thinking itās so implausible, but these silly ideas just keep coming. Itās been like this for years.ā
āWhat would happen if you wrote until youāre spent for that session and then put the writing away without looking at it?ā
āI guess I could try that and see whether it makes a difference.ā
Julia reported that she had written almost every day the previous week and had yet to look back at the results. āIt was quite freeing, knowing that I had postponed judging the work.ā
āYes, itās like trying to wear two different hats at the same time, isnāt it?ā I left her with the question, āHow else could you manage your inner critic because youāll eventually have to look at your work and revise it?ā
A week later, Julia said, āI told my critic, quite graphically, to leave me alone. But then I realized itās just trying to protect me. So, I decided I would start by looking for the good bits I want to keep instead of immediately hunting for flaws. I actually looked at a whole chapter of writing but with compassion this timeāalthough I didnāt ignore the things that needed fixing.ā
I congratulated her and encouraged her to continue refining her revision process. I suggested we come back to how she was feeling about the content during our next call.
Julia cancelled our next appointm...