eBook - PDF
Baldrige Award Winning Quality
How to Interpret the Baldrige Criteria for Performance Excellence
- 408 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
Baldrige Award Winning Quality
How to Interpret the Baldrige Criteria for Performance Excellence
About this book
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com
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Yes, you can access Baldrige Award Winning Quality by Mark Graham Brown in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Front Cover
- Contents
- INTRODUCTION
- Chapter 1: Understanding the Malcolm Baldrige National Quality Award Criteria
- Chapter 2: Preparing an Application for the Baldrige Award
- Chapter 3: Key Themes and Relationships Among the Criteria
- Chapter 4: Understanding the Baldrige Award Scoring Scale
- Chapter 5: Interpreting the Criteria for the Organizational Profile
- Chapter 6: Interpreting the Criteria for Leadership (1)
- Chapter 7: Interpreting the Criteria for Strategic Planning (2)
- Chapter 8: Interpreting the Criteria for Customer and Market Focus (3)
- Chapter 9: Interpreting the Criteria for Measurement, Analysis, and Knowledge Management (4)
- Chapter 10: Interpreting the Criteria for Workforce Focus (5)
- Chapter 11: Interpreting the Criteria for operations focus (6)
- Chapter 12: Interpreting the Criteria for Results (7)
- Chapter 13: Preparing for a Site Visit
- Chapter 14: Using a Baldrige Assessment as a Strategic Planning Tool
- Back Cover