The Complete Lean Enterprise
eBook - PDF

The Complete Lean Enterprise

Value Stream Mapping for Office and Services, Second Edition

  1. 143 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

The Complete Lean Enterprise

Value Stream Mapping for Office and Services, Second Edition

About this book

The first edition of this book won a Shingo Prize for Excellence in Manufacturing Research, and now, following in the tradition of its bestselling predecessor, The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition details a robust step-by-step approach for implementing Lean initiatives in the service industry and office environments.

A must-read for those looking to maximize the value they provide their customers, this new edition describes how to better align value stream improvements to strategic needs. In addition, it engages the entire organization in experimentation and connects a new management system with tiered visuals in support of leader standard work.

This updated edition of a Shingo Prize Winner:

  • Features new critical steps in planning and preparing for VSM events
  • Includes new content and examples from the service industry, including healthcare
  • Provides a new examination of future state mapping
  • Details methods for engaging an entire organization in continuous improvement by focusing on socialization
  • Discusses the use of experiments to "learn your way" to a future state
  • Provides examples of tiered visual management and demonstrates the principles of a lean management system

Providing improved ways to involve your organization in transformation and to sustain your efforts, the book expands beyond the "tools focus" to challenge your organization to think and act differently in order to change the culture of your organization as you become more effective and efficient.

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Yes, you can access The Complete Lean Enterprise by Beau Keyte in PDF and/or ePUB format, as well as other popular books in Business & Operazioni. We have over one million books available in our catalogue for you to explore.

Information

Year
2017
Print ISBN
9781138409408
eBook ISBN
9781482206142
Edition
2
Subtopic
Operazioni

Table of contents

  1. Front Cover
  2. Contents
  3. Foreword
  4. Acknowledgments
  5. Authors
  6. Introduction
  7. Chapter 1: Applying Value Stream Mapping to Information Management
  8. Chapter 2: Getting Started: Mapping Office and Service Value Streams
  9. Chapter 3: Identifying Office and Service Waste
  10. Chapter 4: Introduction to the Quick Loan Bank Case Study
  11. Chapter 5: Assessing the Current State
  12. Chapter 6: Quick Loan Bank Current State
  13. Chapter 7: Designing a Future State
  14. Chapter 8: Quick Loan Bank Future State
  15. Chapter 9: Achieving the Future State
  16. Chapter 10: Leading in the Future State
  17. Summary
  18. Appendix I: Suggested Reading
  19. Appendix II: Demand Rate
  20. Back Cover