ONE
FOCI
Market Liberalization and the Changing Nature of Professional Work
GLOBAL PROFESSIONAL OPPORTUNITY following Indiaâs liberalization in 1991 has been an important lens through which to study new kinds of economic opportunity (Singh 2000; Dossani 2008; Evans 1995; Fuller and Narasimhan 2014; Subramanian 2015) and theorize about its implications for stratification and possibilities for mobility (Deshpande 2003; Fernandes and Heller 2006; Jodhka and Newman 2007; Jodhka 2012; Jodhka and Prakash 2016; Jodhka and Naudet 2017). But whereas the mainstay of that research has been the Information Technology (IT) sector, as I mention in the previous chapter, this book tracks a slightly different sort of mobility. The legal and consulting professionals in my study were similar to IT professionals in that they were products of a neoliberal country, employed in organizations and sectors that did not exist in the same vein before liberalization. But they varied distinctly in that they were a much smaller cohort of selectively recruited professionals who, upon graduation, entered a very different class bracket from their counterparts in IT. This difference in cohort size and scope means that the narratives of the professionals in this book are not as pervasive as those of IT professionals when it comes to âushering global ideologies in public imaginationâ (Deshpande 2003, 2006; Upadhya 2016). At the same time, this smaller cohort affords a portrait of a different sort of mobility because it consisted of professionals with access to newly elite firms with highâand, importantly, âmerit-basedââbarriers to entry. Many of my informants insisted that their new status was a function of individual merit rather than inherited privilege. But accounts of Indian mobility processes,1 especially for women, have traditionally also emphasized womenâs need toâdespite visible and more widespread successâadditionally navigate codes of appropriateness and ârespectableâ middle-class morality (e.g., Radhakrishnan 2011; Freeman 2015). Particularly, even (and, perhaps especially) high-caste women have traditionally had to manage this precarious balance. Here too, the stories in my data offered variation. Professionals in my sample were relatively homogenous in that they were urban, middle-class, and English-speaking. But they felt entitled to their new class position especially because they did not inherit it in obvious ways. Because they had graduated from a specific kind of school that was valorized in a specific sort of market, their success felt âearned.â Many of the people I spoke to were quick to justify their lifestyles on exactly this kind of basisâtheir dads did not get them their jobs, their dads did not even know of these jobs. How could access to these spaces be tainted?
Merit-based justifications of mobility like âearnedâ and âjustâ are not unique to the Indian case. And the idea that cultural âfitâ and cultural capital can skew what we otherwise think of as merit is not new. That cultural capital can signal different kinds of class beyond economic wealth has been a long instituted theoretical core of the literature on social reproduction (Bourdieu 1972). More recent studies on elite professional work (e.g., Rivera 2012, 2016; Friedman and Laurison 2019) and elite education (e.g., Armstrong and Hamilton 2013; Khan 2012, 2013) have rebuked the myth that meritocracy is truly committed to âfairâ access. Instead, this line of research has shown how inequality occurs anew within the guise of merit (Armstrong and Hamilton 2013; Khan 2013), by offering what looks like truly equal opportunity but in fact is based on a range of cultural âfitsâ and activities (Rivera 2016) that reinforce the âclass ceilingâ protecting those with preexisting advantage (Friedman and Laurison 2019).2 Indian accounts of social reproduction (e.g., Fuller and Narasimhan 2014; Subramanian 2015) have reinforced these arguments about merit, cultural capital, and access, especially when considering the role of caste privilege in determining new kinds of sociocultural capital that look like merit while still doing the work of innate social reproduction and elite hierarchies.3
Yet, even graduates from similar class positions experienced their environments across different elite organizations in different ways. Neela, for instance, who made more in her first year as a mid-tier consultant at a global firm than her parents likely made at retirement, was part of a first generation of elites who lived and spoke in the rhetoric of the elite without having emerged from it. Neela wasnât the daughter of a wealthy businessman who maintained his class position by not working in industry. She was, instead, the daughter of a bank officer and a schoolteacher who, with their middle-class upbringing, never could have imagined living the life she did as an adult. Neelaâs middle-class roots no doubt socialized her into thinking of education as the ultimate mobility âteleporterâ; and her private-school, English-speaking upbringingâclassic signposts of the urban, upper-caste familyâwere crucial in schooling her about what was âcoolâ and a âcultural fit.â
Globalization and its effect on institutions has been viewed mainly as an economic or political project. The case of emerging Indian law firms, however, suggests that it is also a social and cultural project, often maneuvered by invisible scripts and cues that have implications for how these environments are navigated. Institutionalization of global norms is not usually observed at this level because data like these are often unavailableâa micro-perspective gives us fresh insight and complicates our understanding of the mimetic isomorphism of global firms. By focusing on activity and meaning-making processes across different organizational sites, this research draws from micro- and meso-level data that institutional scholarship acknowledges as critical (Powell and DiMaggio 1991:16) but rarely employs in its macro-level inquiry. Doing so gives us unique empirical access to observe how potent concepts like legitimacy and decoupling actually play out in these international organizations. Additionally, by investigating at this micro-level with a multi-site case study, this research not only joins a growing effort to observe institutionalism playing out in organizations (see Thornton 2004; Hallett 2010; Greenwood et al. 2017 for review), it adds rigor to this reorientation by situating it in a comparative case-study context.4
This chapter outlines the macro market reforms that framed the context within which personal career trajectories like Neelaâs took shape, highlighting the exceptional caseâand incidental factorsâthat framed the emergence of Indiaâs corporate legal elite. I begin by describing the exceptional mobility of these particular global professionals, highlighting the ways that their case differs from the kinds of mobility and praxis widely associated with other Indian professionals, both historically and in the present day. Then I use the variations between the different kinds of global work in India to describe how the novel forms of institutional emergence within the legal profession were especially crucial in establishing the uniqueâand accidentalâcircumstances that allowed for the emergence of these women lawyers in elite transactional firms.
Leisure, Membership, and Agency: Praxis of Elite Professionals
Nita was a partner at an elite law firm in Mumbai. Sipping herbal iced tea in one of Mumbaiâs âMidtownâ5 bistros, she was relatively blasĂ© as she told me about her marital status: âIf I find a guy and it works out, greatâbut I am not looking. I donât know if I want to be married or have kidsâand without it, I know I am not unhappy. Doing something for the sake of doing it makes no sense.â Nita was one of several women in their mid-thirties I interviewed for whom marriage and children were not a foregone conclusion. She had just bought her first apartment in Mumbai, minutes from where her parents lived, so she lived ânear but not withâ her family. Her commute downtown in her chauffeur-driven car (that she had bought with her own money a few years ago and was looking to upgrade) was, following new construction in Mumbai, only one new super-fast expressway drive away but comfortable enough so she could take calls on her commute. She described her family as âmiddle-class and traditional in many waysâ but also said that they understood that she was happy and didnât push her to do the âtraditional marriage thing.â When we finally managed to meet for lunch after weeks of trying to schedule it, she apologized for her crowded calendar. In fact, she said, she was leaving that night for a vacation with her girlfriends (all of whom were her age and two of whom were also unmarried), heading to Barcelona for the long bank-holiday weekend when work was, as she described it, âlight.â When I asked her if there was a special reason for the trip, her explanation revealed that the trip itself was the event: as she put it, âWhat is the point of all this if you donât travel?â For Nita, âall thisââher long hours at work and the stress involved in her jobâmade her feel she deserved time away for leisure.
This book is not original in suggesting we focus on leisure and consumption as a way of understanding the ways class and caste are âdoneâ (Veblen 1899; Deshpande 2003; Currid-Halkett 2016). Yet, Nitaâs choices demand particular attention beyond the classic social consumption patterns that determine category constituencies of elite, non-elite, and middle class. Nitaâs class status was not just a matter of ownership and locationâprofessionals and elites alike had iPhones and went to mallsâor even just about using these things to intermingle with an imagined world community. What distinguished Nitaâs class access was that she did not automatically need to worry about how her life choices would be read in her actual, immediate communities or her community of origin. Vacationing in Barcelona with other professional women her age was exactly the sort of expenditureâand life choiceâthat stood sharply against the chaste relationship to consumption that forms a foundation for Indian middle-class legitimacy (e.g., Donner and Santos 2016; Kesavan 2016). Nita identified her family as âmiddle class,â but her life was marked by kinds of praxis not available to the average middle-class woman in India.6 Instead, in a single generation, Nita had ridden on her own mobility from a family with âtraditional valuesâ to a position from which she was able to disassociate herself from the pressures of her class morality. It is this transition that this book examines.
Nitaâs âbank-holidayâ trip to Barcelona with her friends suggests another currency at the disposal of this new elite professional classâdiscretionary time. While accounts of their middle-class peers observed the ways in which women felt they owed explanations to their families and communities for how they used their time, many of the professional elites in my research did not feel that their schedules needed to be vetted by others, especially when it came to their personal leisure. Aditi, a young law firm partner in her early thirties who lived by herself in her Bandra apartment, explained the hard, but in her mind fair, way she balanced home and work:
I still manage on most days to [get to] sleep at 10 pm, get up at 6 am, play squash every day, have my breakfast and read my paper with my morning tea. I work solid hours, yesâbut I have not had to compromise on anything.
Similarly, Aarushi, another senior partnerâmarried and in her fortiesâwho took her personal time seriously commented on how she worked around the long hours in the firm by waking up early and making the mornings her personal time. âNo one gets here [to the firm] till about 10:30 or 11:00,â she said, âand I am an early riserâso I just make the mornings mine. I play golf, I catch up with my friends, I get some nariyal pani [tender coconut water]âand then I am ready to start the day and put in all the long hours.â For many of these women, personal time had to be carved out of the long hours that their professional lives demanded. But, unlike most traditional middle-class women, they seldom explained their use of time in the context of those they shared their lives with. At the same time, playing squash and golf as the balance for working long hours did not fit the traditional Indian model of upper-class leisure activities for women. Instead, respondents demonstrated the more hybrid cultural praxis that sets this class apartâone that overturns both old notions of leisure as well as the constructed demands of middle-class domesticity.
As members of this new elite professional class, these women were also part of a cosmopolitan clique. On a sultry Saturday in the summer of 2013, I met Kumar, an up-and-coming lawyer in his mid-thirties, in one of Mumbaiâs newer country clubs where he and his wife Iraâwho worked in another, similarly prestigious firmâhad just secured a membership. In the welcome air-conditioning of the clubâs âmembers onlyâ coffee shop, they told me over cool fresh lime sodas and masala peanuts how they were the first in their respective families to have this sort of membership because these clubs, unlike the âold Bombay clubs,â did not require existing family referrals. The conversation was rhythmically interrupted by their respective cell phonesâa melody Iâd come to expect in these interviewsâbut when they apologized for it, they explained that it was not work, but the weekend that they were planning for. Each of them had been traveling so much the past weeks that they had not had a chance for proper downtime with their friends in the city, so all the coordination was for a party at their house later that dayâa ânight of debaucheryâ as Kumar described it. In this conversation about leisure and socializing, in which it was obvious Kumar and Ira were both equal partners and purveyors, Kumar recalled how he was called out early in his career about gendered assumptions that unfairly excluded his female colleagues:
And I remember once all the guys got together and have a night out and we were drinking away. So a friend of mine, a female counsel, she calls me the next day and she says, âWhat is wrong with you guys? Why canât you call us and now make us a part of your network. So we drink with you, we party with you. And you start referring work to us.â And I was stunned, hearing that. And I said okay, I should make it a point. Itâs not fair at all. We should make it more inclusive. Get over this stupid childish concept of âboysâ night.â
These were not men and women, then, who had conventional moral scruples about âsmoking and drinkingâ: two classic harbingers of universal modernity (and the doom of globalization) according to the Indian middle class (e.g., Nadeem 2009). In particular, these were not women who were averse to gender-blind socializing after work hours with their colleagues. In fact, there was a certain sense that being excluded from these spaces was offensive. Within these class coordinates, a new kind of professional elite was emergingâone that upended the typical balance between nation, morality, and modernity.
What made this transgression of middle-class norms possible was the promise of membership within a more cosmopolitan, nation-agnostic cohort of global professionals, a âfitâ among like-minded community members that was conceived and valorized as early as when these professionals applied for these positions. Neela, a mid-tier consultant introduced earlier in this chapter, who was in her late twenties who worked for a global consulting firm, explained that it was exactly this âcultural fitâ that had her excited to be part of this âcoolâ crew. She recalled the âDay Zeroâ placement event at her business school, and how the recruiting team from the consulting firm she eventually joined stood out against the vast number of other kinds of employers:
If I think about all the events I attended, the reason consultants stand out is that, by nature of what they do, they are a lot moreâdo not know what the word isâpresentable. They are incredibly smart people, they know how to talk about anything, they have a wide range of experience, and the best part of meeting them in a [recruitment] event is that itâs not like an interview ⊠they are there and they are like âHey, we just want to speak to you as a person, we want to see if you fit culturally.â ⊠I had a great conversation with a partner about travel experiences.⊠We both spoke about disastrous flight experiences ⊠and it was great. They do not seem as single-dimensional as others in industry.
Neela revealed that she had since realized that all this casual posturing by partners of âpulling up their sleevesâ or saying âwhatâs up?â or âletâs just talkâ was just standard strategy to seem âcoolâ to students. At the same time, she admitted that the personal connection forged by this familiarity had been paramount in her decision to join this firm, and that that informal spirit continued to convince her that the firm was the right âfitâ for her.
Professional spaces have undergone a sea change since 1991, but this transformation has been largely limited to enlarging and stabilizing the middle class (Fernandes and Heller 2006; Radhakrishnan 2009; Fuller and Narasimhan 2010; Patel 2010; Nadeem 2013; Vijayakumar 2013). In contrast, the kinds of pathways and praxes employed by people like Nita, Neela, or Kumar ...