PART 1: Making the Decision
āTHE SEARCH FOR THE PERFECT VENTURE CAN TURN INTO PROCRASTINATION. YOUR IDEA MAY OR MAY NOT HAVE MERIT. THE KEY IS TO GET STARTED.ā
āUnknown
āNOTHING IS MORE DIFFICULT, AND THEREFORE MORE PRECIOUS, THAN TO BE ABLE TO DECIDE.ā
āNapoleon Bonaparte
āIT DOESNāT MATTER WHICH SIDE OF THE FENCE YOU GET OFF ON SOMETIMES. WHAT MATTERS MOST IS GETTING OFF. YOU CANNOT MAKE PROGRESS WITHOUT MAKING DECISIONS.ā
āJim Rohn
āWHEN YOU CANNOT MAKE UP YOUR MIND WHICH OF TWO EVENLY BALANCED COURSES OF ACTION YOU SHOULD TAKEāCHOOSE THE BOLDER.ā
āWilliam Joseph Slim
āWE KNOW WHAT HAPPENS TO PEOPLE WHO STAY IN THE MIDDLE OF THE ROAD. THEY GET RUN OVER.ā
āAneurin Bevan
āWHEN YOU HAVE TO MAKE A CHOICE AND YOU DONāT MAKE IT, THAT ITSELF IS A CHOICE.ā
āWilliam James
1
SO YOU WANT TO START
YOUR OWN DESIGN FIRM?
I can remember the first year in business; it was the most romantic time in my design career. My wife was working, we didnāt have kids or a mortgage, and all I had to do was worry about myself and my firm. No employees, no payroll. I just lived day to day with my simple practice, having to answer only to my clients and my conscience.
That first year in business was great. It was so simple, I did everything: design, draft, write specifications, write proposals, calculate my time sheet and translate it into an invoice. I typed all the letters and invoices on a typewriter, answered the telephone, balanced the checkbook, set up the accounting system, wrote off my first business expense, and received my first check for payment for architectural services rendered. God, it was great.
I remember answering the telephone for the first time with my new firmās name. Boy, was it awkward. But it was a very proud moment.
CONGRATULATIONS
This is the most exciting time in your design career. For one or more reasons, you know (or think you know) that you want to have your own design firm, with your name on the doorāa place where you control the design decisions, where you work with the clients, and where you get the credit, reward, and satisfaction of making it on your own.
As designers, we have all invested many years in our education and in our internship, training to become licensed/certified practitioners. Many of us have spent ten, fifteen, maybe twenty to twenty-five years working in a firm or numerous design firms.We know how to design, we have the knowledge of the building codes, we know how to put a project together. We love our work.
The bottom line questions to be asked, though, are,āCan I be a business person?ā āAm I entrepreneurial?ā āI am passionate about my design capabilities, but can I be passionate about running a business?ā Sadly, most designers are not trained for business. Most college curriculums are silent on the topic, except for maybe one course on āProfessional Practice.āThe common thought in the profession is that we are trained how to think and use our imaginations in college, but we are to learn from others after the academic experience about the reality of design and maybe, just maybe, some business skills.
For most of us, after graduation and experiencing our internships, the business side of the design practice is shielded from our view by the leadership of the firm. It is a mystery. If we progress, and portray the proper organizational qualities expected by the firm, we are promoted to project management and, maybe for the first time, exposed to time management expectations to generate a profit for the firm. Profitāwhat is that? There is usually a requirement to fill out time sheets to track our efforts on the various projects that we will work on. There is a person in the accounting/business office of the firm who is responsible for collecting, maintaining, and reporting on the status of efforts on a project.Why do they do that?
One of the most difficult transitions for any designer to understand, accept, and practice is the translation of design efforts into a business language that is measurable and meaningful.
As designers, what is our value system? Is it great design? Is it being successful in business?
In my mind, successful designers must create and maintain a ābalanceā in their professional efforts at their design firm. We all know that we can create great design. But can we all be great at business? Understanding that we need to balance our design ego with a time schedule to produce a product in a measurable time frame is the ultimate challenge in creating a successful, profitable design practice.
Is a Design Practice a Business?
A practice is the carrying on or exercise of a profession or occupation as a way of life, whereas a business is a commercial or mercantile activity customarily engaged in as a means of livelihood. This is a very important issue that you as a designer will struggle with day in and day out for the entire time that you own your firm. Your attitudes on this issue will change daily. For years in design school, we were taught that design is a way of life.
We ate, slept, and drank design. However, when we start a business and amass client responsibilities, accountability, and debt, we quickly become engaged in earning a livelihood. As design firm owners, we are accountable for more than just good design. We are also responsible for deadlines, code issues, public life, welfare, health, and safety, as well as paychecks, benefits, rent, telephone bills, liability insurance, utility billsāthe list goes on and on. The challenge of operating a successful design firm is maintaining a balance between design practice and design business principles.There may be times when design concerns must become secondary in order for a business to succeed.
Running a business (design firm) can provide some of the most rewarding accomplishments and some of the most gut-wrenching setbacks that you will ever experience. Business is life! You cannot truly appreciate the good without experiencing and understanding the bad.You will take your business to bed with you every evening, and wake up with it every morning.
Designing a new firm will require many long, hard, devoted hours in the beginning. Like designing a building or a bridge, it requires high creative energy and dedication to purpose. Starting a firm is just the beginning of a journey that will require constant attention to detail, maintenance, and course correctionsāuntil the day you retire, sell, or āclose down the shop.ā Investing time in a future firmās development requires persistence, stamina, and being up for it every morning. Few people possess all these qualities at once. That is why partners were created!
As an individual, you may feel that you are inadequate, that you do not have every trait that it takes to start and operate a design firm. Youāre not alone. The majority of start-up firms begins with two or more designers as partners, creating the firm because they share a vision and collectively possess the variety of traits necessary to succeed. Many feel the need to share the risk with others. Thatās okayāitās a natural human trait. In the ideal partnership, each partner complements the other in his or her particular strengths and weaknesses.
Above all, make sure that either you or one of your new partners is entrepreneurial. Using the imagination that you cultivated in design school now, in business, for business purposes, is the key. One of you must look at the new firm as a business and use your imagination to understand that there is more to being successful in this business than being a great designer. You must balance design, production, marketing, administrative needs, human resources, and cash flow to be a success.
CAN YOU BEAT THE ODDS?
Whether you āgo itā alone or with a partner, you face extremely challenging odds. Every year, over 1,000 design firms start up in the United States. Of those, 800 survive the first year, 600 get past the second, and only 500 are left at the end of the third. After the end of the fifth year, only 250 of the original 1,000 start-up firms exist in some way or form.
To own and manage your own design firm is one of the greatest and most satisfying challenges you can experience. Youāll need sheer determination ...