Project Success and Quality
eBook - ePub

Project Success and Quality

Balancing the Iron Triangle

  1. 200 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Project Success and Quality

Balancing the Iron Triangle

About this book

Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The 'Iron Triangle' of time/cost/quality suggests that all three aspects are equal, but with quantitative methods for monitoring project performance, the focus is primarily on managing cost and time.

This book seeks to redress the balance, explaining the rationale and benefits of focusing more on quality (fitness for purpose and conformance to requirements) before detailing a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios.

It shows how managing project quality actively can reduce costs through minimising wastage, and reduce delays through avoiding rework, leading to improved project success rates and customer satisfaction.

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Yes, you can access Project Success and Quality by Andrew Wright,Therese Lawlor-Wright in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Routledge
Year
2018
Print ISBN
9780815380382
eBook ISBN
9781351213257

INDEX

acceptable quality level (AQL) 13, 178
acceptance 63, 65โ€“9, 74, 97โ€“9
acceptable standards 63
acceptance testing 20โ€“21, 63, 65โ€“9, 71, 74, 86, 87, 97, 98, 107, 124, 125, 144, 159
criteria for, need for clarity in 97โ€“9
operational acceptance testing (OAT) 155
project lifecycle, quality management throughout 74
quality management, building acceptance of 39โ€“42
tools for, quality outputs and 74
agile methodologies 125
American Society for Quality (ASQ) 25
American Society of Civil Engineers (ASCE) 72
approval records 63, 71โ€“3
Association for Project Management (APM) 1
Body of Knowledge (BoK) 4, 11, 23, 53, 56, 122, 125โ€“7, 129, 145
MoSCoW classification system 123โ€“4
Project Quality Plan (2012) 57, 62, 127
Project Risk Assessment and Management method 129โ€“30
assurance see quality assurance
Atkinson, R. 2, 172
Australian Transport Safety Bureau (ATSB) 24
automotive manufacturing 96
availability, reliability and maintainability (ARM) 123
Bacon, Francis 138
balance, getting it right 18โ€“19m 182โ€“8
Barnes, Martin 1, 171, 172โ€“3
Barnes Triangle see Iron Triangle
behaviours, project quality and 32, 33, 40, 46, 49, 177
behavioural safety 155
group behaviours 44
benchmarking 167
benefits: business benefits, definition and quantification of 29
commercial benefits, delivery through quality 24โ€“6
of effectiveness in quality management 18โ€“26
project management maturity, benefits realization 167
realization stage 77โ€“8
...

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Table of Contents
  6. List of figures
  7. List of tables
  8. Preface
  9. Acknowledgements
  10. List of abbreviations
  11. 2. Why manage quality?
  12. 3. Who is responsible for quality?
  13. 4. When does quality need to be managed?
  14. 5. Quality management throughout the project lifecycle
  15. 6. Where does quality need managing?
  16. 7. Extending quality management through the supply chain
  17. 8. Quality analysis techniques
  18. 9. Project management techniques vital to quality
  19. 10. IT project quality management
  20. 11. The role of published standards in achieving project quality
  21. 12. Project success and balancing the Iron Triangle
  22. Glossary of quality terms
  23. Appendix case study: getting the balance right โ€“ Rion-Antirion Bridge
  24. Index