Part 2. How to Distinguish Between Rules and Procedures
Letās start out by simplifying. A rule is not the same as a procedure. A rule is something that regulates a serious student misbehavior such that if itās broken, there must be a consequence every time. A procedure is simply a way that you expect something to be doneāthe same way, every time itās done.
So whatās the big deal? The big deal is that many teachers confuse the two and therefore create unnecessary problems and confusion. Hereās one of the most obvious that we discovered in our research: We found that many teachers have 10 or more rules posted in their classrooms. And none of these are consistently enforced. The biggest mistake is this: Many teachers post a rule stating that the students will not talk out of turn. But the fact is that we were unable to find even one teacher who actually punished every student who talked out of turn. Instead, we observed teachers who would see a student talking, put a finger to their lips to remind students to be quiet, tell them they were getting too loud, remind them they were supposed to raise their hands, or, eventually, in desperation, when things got really out of hand, say, āThe next person who talks will be punished!ā When the next student eventually talked, he was punished, and he or she usually rebelled on the premise that āEveryone else was talking. Why are you punishing only me?ā So what went wrong? What went wrong was that talking out of turn was not a rule; rather, it was a procedure mistakenly posted as a rule because the teacher was not aware of the difference between rules and procedures. Again, a rule is designed to regulate a serious misbehavior. Therefore, if itās broken, there must be a consequence every time.
So what did we find in the classrooms of the most effective teachers? Interestingly, the most effective teachers had very few rules and lots of procedures. In speaking with these teachers, we noted that they were very clear on the difference between the two. They knew that procedures were simply consistent ways of doing things. Hereās an example:
- Procedure: We agree that we will raise our hands before speaking.
- Rule: We agree that we will never hit another student.
We also noted that both the rules and procedures were stated in positive terms. To say āWe agreeā¦ā is much more optimistic than saying āYou will notā¦ā Little things make big differences. (In Part 3, page 27, we show you how to establish rules and procedures.)
In the classrooms of the most effective teachers, there were procedures for practically everything, from walking into the room, to sharpening pencils, to using electronic devices appropriately, to taking roll, to passing in papers, to talking, to throwing away trash, and so on. Students knew exactly what was expected of them, and they generally followed the procedures. Regarding rules, there were only a handful, but they were clearly posted, along with the consequences for not following them. Again, there was no question as to what not to do and what would happen if a rule was broken. Rules, too, were generally followed by the students.
Conversely, in the classrooms of the less effective teachers, there was a general lack of consistency in doling out consequences and, as stated earlier, there was no clear distinction between rules and procedures. It was painfully obvious that students did not know exactly what was expected of them, as there were no clearly-defined, consistent ways of doing things. Chaos often resulted.
We also found, in observing the most effective teachers, that because procedures were clearly established, there were very few discipline problems. The rules, of course, were reserved for the serious infractions, and those rarely occurred. If they did, however, the consequences were immediate. No questions asked!
Okay, now to the burning questions: What do you do when a student does not follow a procedure? Do you just look the other way when a student continually talks out of turn? If you do, wonāt there be chaos? How will you reestablish control if youāre not punishing them when they keep doing things the wrong way? Good questions. And now for the good answers.
Neither we nor effective teachers advocate ignoring students when they do not follow procedures. In fact, you must do the opposite. Notice something immediately, and deal with it promptly. In observing the most effective teachers, we noticed, first, that when a procedure was established, it was rehearsed over and over again. And then, when a student āforgotā the procedure, he was gently reminded. If more than one student forgot the procedure, the procedure was quickly practiced with the whole class. The teacher did not get bent out of shape. Instead, the teacher practiced the procedure with the students, always pretending to assume that the students had simply forgotten and therefore needed a little more practice. There were no warnings, empty threats, or punishments. These practice sessions were quick and effective.
But what about the student who is a chronic talker, the one who continues to talk out of turn even when he or she has been reminded and has practiced and practiced? Hereās what we found. We found that the most effective teachers first began by reminding the student about the procedure. If that did not work, they did not continue to practice the procedure with the whole class, as this would waste time and insult those who continued to follow the procedure. Instead, they began by having a private conversation with the student who was the chronic talker. The student was reminded about the procedure, and the expectation was set that he would now follow the procedure. If that did not work, the teacher began to hold private practice sessions, usually at recess or right after class, with the student. (And by the way, this practice works with students of all ages.) Now, how long do you think it would take to practice being quiet in a private session with your teacher? Not very. These sessions lasted only a minute or two, and the student was told that the teacher would be happy to give the student as much practice as necessary to help him or her become proficient in the procedure. Oh, the wonders of psychology!
But just in case, letās tackle the most extreme case. If all of the above had been tried and the student continued to be a chronic talker, then that procedure eventually became a rule for that one student. Yes, from that point forward, if the student spoke out of turn, there was a consequence. But this approach was used only as a last resort, and its occurrence was rare.
So letās recap. A rule is reserved for a serious offense, and it has a definite consequence. Just about everything else falls into the category of procedure. The procedure is taught and practiced and then practiced some more. Being consistent is the key!
The bottom line is that in the classrooms of the most effective teachers, rules are few and procedures are plenty. Everyone knows what to do and how to do it. If a student chooses to break a rule, there is a definite, pre-established consequence. If a procedure is not followed, the student is reminded and the procedure is practiced again.
If you want good discipline, be insistent that rules and procedures are clear and consistent.