eBook - ePub

Human Resource Management in Hospitality Cases

Name: Human Resource Management in Hospitality Cases
ISBN: 9781351233293

Peter Szende,

Suzanne Markham Bagnera,

Danielle Clark Cole,

280 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Human Resource Management in Hospitality Cases

Peter Szende,

Suzanne Markham Bagnera,

Danielle Clark Cole,

About this book

Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field.

Chapters are comprised of 75 short vignettes, split into nine sections that reflect and cover the primary challenges facing hospitality managers on a daily basis, including leadership credibility, building and managing employee performance, managing a diverse workforce, dealing with problem behaviors, and many others, all contextualised within the hospitality industry. With a main "think point" and series of questions for each case, the book is a highly insightful and engaging read. Suggested answers and solutions to the questions can be found within the extensive online resources that complement the book. Each section is also contextualized and theorized with an additional reading section, organized by key concept.

This book will be essential for all students of hospitality and an invaluable resource for current practitioners in the field as well.

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Yes, you can access Human Resource Management in Hospitality Cases by Peter Szende,Suzanne Markham Bagnera,Danielle Clark Cole in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.