The Treatment Manual
Chapter 2
Session One: Using Empathy and Probes to Understand the Perspective of Each Partner
The Therapistās Goals
The therapistās goals for the first session are to
- elicit from the spouses their experiences of the relationship and their concerns about the relationship;
- allow each to feel that the therapist understands his or her experience and considers it to be important;
- ascertain what the spousesā goals are in coming for treatment; and
- convey an understanding of how the therapist and couple will work together.
What are Your Concerns? Working Empathically with One Spouse and then the Other
Empathy and empathic probing are the therapistās primary tools in session one. The therapist will begin by asking each spouse to describe his or her concerns in the marriage. The therapistās role is to work first with one spouse and then the other in order to elicit each spouseās perspective regarding the problems in the relationship. Usually, as the therapist begins to work with the spouse who initiates the discussion, the other will be content to wait his or her turn. If the other spouse is not so self-contained and begins to interrupt, the therapist must structure the therapy to stop the interruptions by clearly telling the interrupting spouse that his or her point of view will be heard as well. Indicate that little will be accomplished with interruptions. Explain that you will need to work first with the initiating partner and that you will certainly return to the other spouse to get his or her perspective.
Marital therapy, at this point, takes on the appearance of individual therapy in a conjoint setting. The therapist works individually with one, with the other observing, and then reverses the process. Taking the empathic position and delving into the perspective of each spouse will be the primary therapist task throughout the course of therapy. During the first session this means exploring the concerns that are raised initially. After the first session it also means empathic probing with regard to the concerns the couple raise about their relationship during the week preceding the therapy session.
As each new session begins, the therapist will ask, āHow have things been between the two of you this past week?ā When a spouse raises a concern about the relationship, the therapist will begin anew the task of working to gain an understanding of the issue from the perspective of each.
Therapist empathy serves many important purposes: (1) It is the means by which the therapist acquires an understanding of each spouseās subjective experience of the marriage. (2) It allows the partner to learn more about the inner life of the spouse, since the information disclosed through empathic probing is often information the spouse would withhold outside of the therapy room. (3) It is a means by which the therapist establishes an emotional connection with each spouse.
The value of empathy and perspective taking cannot be overemphasized. The therapist begins with empathic probing and will repeatedly return to the empathic position after other interventions.
Asking for Concrete Examples
Once the initiating spouse begins to describe a concern, the therapist will use empathic summarizing to communicate back to the spouse what is heard. For example, āSo you are feeling overwhelmed and you feel that you are not getting any help,ā or āThis project is really important to you and you feel she isnāt supporting you.ā If the issue that is introduced remains at an abstract level, ask for a concrete example. For example, if the wife complains that the husband does not help, the therapist can say, āCan you think of examples of when you wanted help and didnāt get it?ā
Probing the Concrete Example Through Outward Questions
Using the example the spouse provides, the therapist can then use empathic probing to elaborate on the specific complaint. Outward questions are intended to achieve greater specificity, to broaden the context, and to learn more about the pattern. By getting the spouse to describe the events before, during, and after a problematic interaction, the therapist can begin to put together the pieces of the interactional puzzle. The therapist can assume a position of ignorance and try to fill in the missing details about who said what to whom. As the therapist listens to the material, questions will occur regarding the circumstances. For example:
Support
THERAPIST: Did you ask him to help? [Spouse replies.]
THERAPIST: So what happened then?
THERAPIST: So when he said ____________, what happened next?
THERAPIST: Letās talk about who does what. What is the morning routine like? Who gets the kids ready? Who makes breakfast? What about dinner? Who gets home first?
Derogation
THERAPIST: You said she made hurtful comments. What did she say?
THERAPIST: She called you a ____________ and a ____________. Was there anything else?
THERAPIST: So what happened then?
Triangulation
THERAPIST: What do you mean he avoids you? What does he do?
THERAPIST: She is complaining to her mother about you. I am not sure I understand. Were they having a conversation on the phone? What did she say?
Communication Avoidance
THERAPIST: She said she wanted to do ____________. You didnāt want to, but didnāt say anything. Then what happened?
Intimacy Avoidance
THERAPIST: So one of you goes to bed early and the other goes to bed late. Tell me how that evolved.
THERAPIST: So you sleep on the sofa and you sleep in the bedroom. Tell me how that came about.
These questions may feel intrusive; however, your job is, with sensitivity, to be intrusive in order to derive a complete picture of the circumstances surrounding the situation being discussed. Probing the concrete example will help flesh out the various issues that may be involved.
Probing Through Downward Questions
Downward questioning is intended to bring out more of the spousesā emotional experience, particularly painful affects associated with the troublesome interaction. Downward probing can broaden and deepen the way a spouse understands his or her own inner experience. It can also deepen the way the partner, who hopefully is listening, understands the spouse. For example, seeing the pain that lies behind a spouseās anger will allow the partner to see the spouse as human and vulnerable, as opposed to attacking and threatening.
Support
THERAPIST: So you ask for help and you are ignored. What does that feel like?
SPOUSE: Like I donāt matter. [The therapist probes.]
Derogation
THERAPIST: What was that like for you when he said ____________?
SPOUSE: I felt like he was treating me like a stupid child. [The therapist probes.]
Triangulation
THERAPIST: Tell me more about what it is like for you when you hear them talking about you.
SPOUSE: It makes me angry. [The therapist probes.]
Communication Avoidance
THERAPIST: You didnāt like the idea, but you didnāt say anything. What were you feeling?
SPOUSE: I didnāt want to make her mad. [The therapist probes.]
Intimacy Avoidance
THERAPIST: What is it like for you sleeping on the sofa at night?
SPOUSE: It is not where I want to be. [The therapist probes.]
Conveying the Initiating Spouseās Experience to the Partner
After working with the initiating spouse, the therapist will have some understanding of what that spouse is feeling with regard to the issue at hand. It is then time to turn to the partner. In the first session, the therapist is seeking the partnerās perspective on the problem the initiating spouse has presented and has not yet elicited the partnerās own concerns about the problems in the relationship. The therapist might say:
THERAPIST: So in these situations she feels like she is getting no help. What is your experience in that situation?
THERAPIST: So she feels that you prefer computer games to spending time with her. What is your experience in that situation?
Eliciting and Demonstrating Equal Respect for the Spouseās Point of View
The therapist should be prepared to be immersed in the partnerās perspective, and should assume that the partnerās experience of the situation will be quite different. The therapistās position, which should be both explicitly stated and demonstrated, is that each spouse is equally important and each must have an equal opportunity to describe the problem from his or her own point of view. For example, a husband may reply, āI do help. She just wonāt admit itā or āShe always asks when I am in the middle of something and then gets mad when I donāt do it immediately.ā
The method of outward and downward questioning will proceed until the therapist is satisfied that he or she has an understanding of the partnerās perspective regarding the issue. The therapist will then reflect back to the initiating spouse the therapistās understanding of the problem from the partnerās perspective.
Therapist As Gatekeeper
If the spouses continue objecting to their partnersā characterization of the problem and continue to interrupt, the therapistās role as gate-keeper may increase and the therapist may structure the session by talking to one and then the other. For example, a spouse may respond defensively to what is heard and interrupt with, āThat is not true; you are wrong.ā Functioning as gatekeeper means not letting them interrupt each other and escalate their disagreement. The therapist can say:
THERAPIST: Let him finish. Then I would like to get your perspective.
When one has finished, the therapist can then turn to the other and say:
THERAPIST: How do you see this? What is your experience of this situation?
Clarifying and Holding Their Incompatible Viewpoints: Tolerating Confusion
The therapist should assume that each spouseās description of the problem will be narrow, self-serving, and full of distortions. This is human nature. More specifically, it is the result of the negative schemas, self-protective processes, a...