
General Practice--Demanding Work
Understanding Patterns of Work in Primary Care
- 186 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
General Practice--Demanding Work
Understanding Patterns of Work in Primary Care
About this book
General practitioners are moving into a more central and accountable role in managing NHS resources. To achieve this they need to monitor, understand and plan the everyday services they offer. This book shows the reader how. It provides insights and practical suggestions on how demand can be met effectively and efficiently. It shows how to improve service provision and guidance is given on how to reduce the stressful working conditions of GPs, nurses and other practice staff. Illustrated with charts and graphs and tips, it provides new and relevant data in an easy to understand and accessible format. All members of the practice team, especially GPs, GP registrars and NHS managers, and those undertaking research in or about primary care, will find it essential reading.
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Information
Table of contents
- Cover
- Title Page
- Copyright Page
- Table of Contents
- Preface
- Acknowledgements
- 1 Introduction
- 2 Studying consultation patterns
- 3 A day in the life of a typical urban general practice
- 4 Are GP surgery consultation rates rising?
- 5 If consultation rates are static, why do GPs complain about rising workload?
- 6 What is happening to practice nurse consultation rates?
- 7 What is happening to GP home visits?
- 8 What difference does a GP cooperative make to night visits?
- 9 What is the link between consultation rates, deprivation levels and admission or referral to hospital?
- 10 Is there a seasonal pattern to practice contact rates?
- 11 How long do patients have to wait to see a doctor?
- 12 How long are GP and practice nurse consultations?
- 13 Who are GPs and practice nurses seeing?
- 14 Defaulters in general practice: who are they and what can be done about them?
- 15 Frequent Attenders: who are they?
- 16 Do newly registered patients consult more frequently?
- 17 What is the effect of long-term illness on consultation rates?
- 18 Are there economies of scale in the employment of administrative and reception staff?
- 19 Consultations in general practice: what do they cost?
- 20 Continuity, vocation and the changing nature of GP work
- 21 Concluding thoughts
- Appendix 1: Contact rates from the Fourth National Morbidity Study 1991/2
- Appendix 2: Guide to activity data collection
- Index