Optimizing Your Capacity to Care

A Systems Approach to Hospital and Population Health Management

Pierce Story, MPHM, MPHM Story

• Publisher: Productivity Press
• Year: 2017
• Print ISBN: 9781032179483
• eBook ISBN: 9781315356488
• Topic: Business
• Subtopic: Operations
• Index: Business

Our nation's capacity to care is becoming increasingly stressed as an aging and increasingly unhealthy population collides with a relative reduction in the numbers of clinicians and ever-tightening financial resources. If even the mildest of future-state predictions are to be believed, we need a significant restructuring of our entire healthcare system and its total Capacity to Care, such that we can simultaneously improve care capacity, cost, quality, accessibility, and resource gratification.

Optimizing Your Capacity to Care: A Systems Approach to Hospital and Population Health Management provides comprehensive guidance to a new way to optimize and manage community-wide Care Capacity via a unique, holistic approach to healthcare operations. Through clear examples and actual project results, the book demonstrates the outcomes of a systems-level way of thinking about a community's Capacity to Care that incorporates and integrates the full spectrum of available clinical and communal resources into the care of patients, including hospitals, physicians, emergency departments, surgical services, local churches, civic organizations, pharmacies, and volunteers.

The book details operational models for each major department of the hospital and a fully integrated communal resource pool to demonstrate how the optimization of capacity, resource utilization, cost, and clinical outcomes can be attained. And by providing healthcare leaders with a deeper understanding of key elements missing from the most common process improvement methodologies and approaches, this book offers fresh perspectives and bold alternatives for hospitals, health systems, and entire communities.

Table of contents

• Cover
• Half Title
• Title Page
• Copyright Page
• Table of Contents
• Preface: Kenji’s Revelation
• Acknowledgments
• Author
• Chapter 1 Introduction
• Chapter 2 Healthcare Cost: An Overview of the Issues
• Chapter 3 Introduction to the Section on Workplace Culture
• Chapter 4 Making the Transition from a Culture of Accountability to a Culture of Ownership by Joe Tye
• Chapter 5 Terminology of This Book
• Chapter 6 Introduction to Section on Hospital Capacity Optimization
• Chapter 7 Dynamic Capacity Management: An Approach to Capacity Optimization
• Chapter 8 The Blocking and Tackling of Hospital Capacity Management: An Overview
• Chapter 9 Blocking and Tackling of Capacity Management in the Emergency Department
• Chapter 10 Blocking and Tackling of Capacity Management in Surgical Services
• Chapter 11 Blocking and Tackling of Inpatient Capacity Management
• Chapter 12 Physicians and Their Role in Optimization
• Chapter 13 Preparing for Coming Change: Forming a PHO, by Peter Wood
• Chapter 14 Care Circle Networks: An Introduction
• Chapter 15 The Care Circle Network Concept
• Chapter 16 Assessing the Community and the Patient Population
• Chapter 17 Building the Communal Resource Pool
• Chapter 18 CCNs, Palliative Care, and End-of-Life Planning
• Chapter 19 Final Thoughts
• Index