The Gower Assessment and Development Centre

Planning and Administration

Julie Hay

• Publisher: Routledge
• Year: 2017
• Print ISBN: 9780566077920
• eBook ISBN: 9781351965231
• Topic: Business
• Subtopic: Business General
• Index: Business

Assessment and Development Centres offer a detailed and objective way of assessing your people's potential, whether you are trying to: ¢ establish training and development needs ¢ identify potential for promotion ¢ assess and select new recruits to your organization or using the centre in some other way. To make this assessment possible involves a huge investment in time, money and effort to plan, design, administer and run each centre and to effectively analyse and use all of the data it will generate. These three volumes are designed to help you set up and run your own assessment and development centres within your organization. Alternatively, if you already run centres, the manuals will allow you to evaluate and improve your administration, planning and assessment as well as to introduce new exercises. Volume 1: Planning and Administration contains important programme information such as: ¢ a range of reproducible assessment documentation ¢ sample programmes for an assessment and a development centre ¢ guidance on how to introduce and publicize your centres ¢ 'lecture notes' for briefing participants and assessors ¢ an administrative blueprint, including flowcharts, to help you run your centres ¢ ideas for evaluating the success of your centres. Other Volumes: Volume 2 Assessment Activities Volume 3 In-Tray Simulations Each volume is available separately or as a three volume set.

PART ONE

Assessment documentation

Assessment documentation: Contents

Assessment factors: professionals

A set of nine factors that have been identified as appropriate for professional staff and have been successfully applied in a variety of organizations.

Assessment factors: management

A set of nine factors based on extensive research into management effectiveness.^*

Rating scale

A simple scale that relates assessments to average performance at the target level being simulated; assessor training should include classification/agreement about what constitutes average performance.

Participant self-assessment

For completion by participants after they have completed an activity; this is an optional form that is required if the assessment criteria include self- awareness.

Observer record: individual

For assessor use when observing one person, as in presentations or one-to- one discussions. The main column is for recording as much evidence as possible and the ‘Notes’ column is for noting other aspects (such as how a role player behaved).

Observer record: group discussion

For assessor use when observing two participants, as in group activities, meetings, and so on. There is one main column for each participant plus a smaller column in the centre for noting any other aspects (such as the reactions of the rest of group).

Assessment sheets with space to insert your own factors

● Job analysis: for participants to consider how the assessment factors are likely to show up in their own jobs, and to rate the relative importance of each, using a simple high, medium, low scale.

● Self-assessment: for participants to note what evidence of each factor that they consider they demonstrate and to rate themselves. This is a useful exercise to get them thinking about the factors, especially at the start of a Development Centre.

● Assessment sheet: for assessors to complete for each participant after each activity (that is, they analyse the observer sheets to produce short summaries for each factor, and then add a rating).

● Assessment summary: for summarizing assessments from several simulations (and several assessors) into an overall report; these may be completed by the individual participant at the end of a Development Centre or by the team of assessors at the end of an Assessment Centre.

Assessment sheets with professional factors

As above but already prepared for you to make copies if you decide to use the professional factors included in this volume.

● Job analysis

● Self-assessment

● Assessment sheet

● Assessment summary

Assessment sheets with management factors

As above but already prepared for you to make copies if you decide to use the management factors included in this volume.

● Job analysis

● Self-assessment

● Assessment sheet

● Assessment summary

IN-TRAY: marking sheet (first and subsequent pages)

For you to insert the appropriate headings to match the items in your in-tray, before you make copies. You will also need to insert the appropriate activity code and page numbers at the top once you know how many pages are required.

These are useful to help assessors sort out the large quantity of evidence provided by IN-TRAY simulations. They mark each item in turn and can then scan along a factor to summarize their comments on to an assessment sheet.

Note: Additional documentation is contained within Part Three: Management Assessment Centre as follows:

● Assessor notes: development action: for the assessor to make notes during the session at which assessments are summarized, for reference subsequently during the feedback interview with the participant.

● Assessment programme report: summary of strengths, weaknesses and development plans, prepared by assessor group during the final assessment discussion for reference subs...

Table of contents

• Cover
• Half Title
• Title Page
• Copyright Page
• Dedication
• Table of Contents
• Acknowledgements
• A short glossary of terms
• Welcome to the Gower Assessment and Development Centre
• The coding system
• PART ONE ASSESSMENT DOCUMENTATION
• PART TWO PROFESSIONAL DEVELOPMENT WORKSHOP
• PART THREE MANAGEMENT ASSESSMENT CENTRE