The Future Home in the 5G Era

Next Generation Strategies for Hyper-connected Living

Jefferson Wang, George Nazi, Boris Maurer, Amol Phadke

• Publisher: Kogan Page
• Year: 2020
• Print ISBN: 9781789665529
• eBook ISBN: 9781789665574
• Edition: 1
• Topic: Business
• Subtopic: Business Strategy
• Index: Business

The Future Home in the 5G Era looks at new hyper-connected home environments in which devices and apps will work together seamlessly to respond to and anticipate customers' needs, all with maximum security and privacy. Enabled by 5G, AI, and other new technologies such as eSim and edge computing, the Future Home's powerful service ecosystems will be a quantum leap from today's fragmented smart home technology, effectively extending the boundaries of the home even beyond the traditional bounds of the physical, to ultimately make consumers feel 'at home' anywhere. This will create tremendous opportunities for businesses including communication service providers (CSPs), device manufacturers and app developers, as well as those providing services in diverse sectors such as entertainment, health and social care, education, retail, and more. The Future Home in the 5G Era combines original research from Accenture with practical insights and examples, showing how intelligently orchestrated Future Homes can yield economic success for businesses. Written by leaders of strategy and technology consultancy at Accenture, the authors have vast industry experience leading major units of Fortune 500 companies and start-ups. This book looks at how businesses, especially CSPs, can overcome the challenges and capture the multi-billion-dollar Future Home market by putting strategic emphasis on excellent customer experiences, developing new business models, and turning their organizations into competitively agile platform-based innovators. For business leaders in any sector relevant to the Future Home, this book is an indispensable and value-creating guide.

Index

NB: page numbers in italic indicate figures or tables

1G 64, 64

2G 64, 64, 65

3G 64, 64, 65

3rd Generation Partnership Project (3GPP) 65

3GPP release 15 standard 63

4G 64, 64, 65

compared to 5G 63

LTE standard 62, 63, 66, 68, 155

5G 5, 63–68, 89, 105–06, 127, 144, 155

3GPP release 15 standard 63

compared to previous generations 63, 64

downtime 66–67

enablers see advanced analytics; edge computing; embedded SIM (eSIM)

latency 2, 63, 66, 66, 71, 114, 141

number of devices connected 2, 63, 67–68

payment plans 62

spectrum bands 64–66

Narrow Band Internet of Things (NB-IoT) 65–66

speed 2, 63

vertical integration model, threat to 114

Accenture

Accenture Dock 28

Accenture Interactive 28

Accenture Research 28

CSP value chain, the 98

Digital omni-channel platform (DOCP) 100

advanced analytics 2, 68, 70, 89, 105, 141, 155

‘ageing in place’ 24–26, 143, 155

ageing of society 24, 25

defining 24

example life scenario 46–49

other tech benefits 26

remote healthcare 24–26

agile development 103, 105

Alljoyn 130

‘alone together’ 27–28, 38, 156

defining 27

Drone Parents 30–31

example life scenario 46

social meaning, providing 28

Amazon 130

Alexa 147

and data privacy 112

‘skills’ 116

disclosure of information 81

Echo 54, 80

Lab126 54

multi-sided platform effects 160

plat...

Table of contents

• Cover
• Endorsements
• Titlepage
• Contents
• List of Figures
• About the authors
• Acknowledgements
• Introduction: The Future Home in the 5G era and beyond
• 01 A day in the life of a future home
• 02 Consumer needs in a hyper-connected world
• 03 From use cases to business cases
• 04 Turning homes into 5G Future Homes
• 05 Privacy and security: two separate challenges of the 5G Future Home
• 06 The rise of the connected living ecosystem builder
• 07 Emerging business models for the future home
• 08 Creating incentives for the Future Home ecosystem
• 09 The road to the Future Home
• Takeaways at a glance
• Glossary of terms
• Endnotes
• Index
• Copyright