
- 460 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
Oracle Case Management Solutions
About this book
Organizations increasingly need to deal with unstructured processes that traditional business process management (BPM) suites are not designed to deal with. High-risk, yet high-value, loan origination or credit approvals, police investigations, and healthcare patient treatment are just a few examples of areas where a level of uncertainty makes outc
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Yes, you can access Oracle Case Management Solutions by Leon Smiers,Manas Deb,Joop Koster,Prasen Palvankar in PDF and/or ePUB format, as well as other popular books in Business & Service Industry. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Front Cover
- Contents
- Foreword
- List of Acronyms
- Preface
- Acknowledgments
- Authors
- Chapter 1: Basics of Case Management
- Chapter 2: Adaptive Case Management (ACM)–Related Topics
- Chapter 3: Case Management Functional Design
- Chapter 4: Case Management Classifications
- Chapter 5: Determine Solution Mapping
- Chapter 6: Concluding Remarks
- Chapter 7: Oracle BPM/ACM
- Chapter 8: Siebel
- Chapter 9: Oracle Service Cloud
- Chapter 10: Intelligence in Relation to the Case Execution
- Chapter 11: Concluding Remarks
- Chapter 12: Mortgage Request Handling
- Chapter 13: Citizen Services in the Public Sector
- Chapter 14: From Crime to Court
- Chapter 15: End-to-End Insurance Claim Management
- Chapter 16: Concluding Remarks
- Chapter 17: Oracle BPM/ACM Tutorial
- Chapter 18: Siebel Tutorial
- Chapter 19: Concluding Remarks
- Appendix A: CORA Model Capabilities
- Appendix B: A Solution Characteristic
- Back Cover