Applying Lean in Health and Social Care Services
eBook - ePub

Applying Lean in Health and Social Care Services

Improving Quality and the Patient Experience at NHS Highland

  1. 258 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Applying Lean in Health and Social Care Services

Improving Quality and the Patient Experience at NHS Highland

About this book

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity.

Existing books often describe the gains obtained by using Lean methods, but often do not describe the underlying concepts and methods in details. Other books describe continuous improvement work, or specific techniques such as daily management in detail. This book seeks to occupy a middle space by providing an overview of the range of Lean ideas applicable to healthcare with sufficient examples and cases studies from NHS Highland and partner organizations so readers can see them in use and practice.

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Yes, you can access Applying Lean in Health and Social Care Services by Cameron Stark,Gavin Hookway in PDF and/or ePUB format, as well as other popular books in Medicine & Leadership. We have over one million books available in our catalogue for you to explore.

Information

Subtopic
Leadership

Table of contents

  1. Cover
  2. Half-Title
  3. Title
  4. Copyright
  5. Dedication
  6. Contents
  7. Foreword
  8. Acknowledgements
  9. 1 Introduction
  10. 2 Value and Waste
  11. 3 5S
  12. 4 Improvement Cycles
  13. 5 Continuous Flow
  14. 6 Levelling
  15. 7 Error Proofing
  16. 8 Visual Controls
  17. 9 Standard Work
  18. 10 Value Stream Maps
  19. 11 Management
  20. Bibliography
  21. Index