Logistics, Supply Chain and Operations Management Case Study Collection

David B. Grant, David B. Grant

• Publisher: Kogan Page
• Year: 2016
• ISBN:
  9780749477493
• Edition: 1
• Topic: Business
• Subtopic: Operations
• Index: Business

The Logistics, Supply Chain and Operations Management Case Study Collection contains real-life scenarios from leading companies including Volvo, Vortex, Honda of America, Green Cargo and Swedish Transport Administration. It includes a foreword by Martin Christopher. Comprehensive in scope and scrupulous in detail, this collection includes actual events experienced by businesses of every size, from SMB's to some of the most successful corporations in manufacturing, transportation, hospitality and other industries. Readers will discover proven tactics and innovative solutions for handling uncertainties, solving problems and circumventing risk, plus a wealth of information to guide strategy and decision making. Readers involved in logistics and supply chain management will find the Logistics, Supply Chain and Operations Management Case Study Collection full of: immediate application of strategies and tactics to situations and challenges; valuable tools for testing management proficiency in crisis mitigation and resolution; independent learning modules and professional training programmes; expanded question-and-answer sections designed to measure knowledge transfer and lessons learned; engaging, topical situations highly relevant to the fields of logistics, supply chain management and operations. Students and prospective managers will learn crucial skills to meet current challenges, qualify for professional advancement and achieve success.

Part one

Operations management

The operations management section of this Collection contains 14 cases and extended exercises. There are four overarching themes presented in this section:

• Information technology and its relationship to risk (cases 1.1 and 1.2) and service operations (case 1.5);
• Manufacturing and production issues such as business process reengineering (case 1.3), production layout and process flows (cases 1.7 and 1.9) and quality (case 1.13);
• Production planning for aggregate demand and forecasting (cases 1.6, 1.8 and 1.14), financial analysis and planning of operations (cases 1.10, 1.11 and 1.12); and
• Sustainability as it pertains to services and public sector operations (cases 1.4 and 1.6).

These themes and topics address the challenges noted in the introduction of increasing costs, time compression to produce and deliver goods, product complexity, demand for quality of performance and service, risk, disruption and security, and the impact of operations management on the natural environment.

Professor David B Grant

CASE STUDY 1.1

The nuclear effect of computer malware

Impact of politics on computer-controlled operational processes

Lucian Tipi

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AUTHOR BIOGRAPHY

LUCIAN TIPI is a Principal Lecturer in Business Systems at Sheffield Business School, Sheffield Hallam University.

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Introduction

It is widely perceived that cyber-crime and cyber-attacks are perpetrated by loners, technically gifted but socially inadequate individuals who hide in their dark bedrooms for months at a time and code away relentlessly. While this may be the case at times, a number of recent cases of cyber-attacks seem to suggest that these kinds of activities are being professionalized to a high degree, with evidence emerging of likely state sponsoring having taken place. State sponsoring of cyber-attacks raises the stakes of such attacks to a new level, where politics and national interests are the main driver, rather than the more traditional motivations such as money, curiosity, technical prowess, etc.

The case study presented here is focused on malware that is specifically designed to target industr...