Questions and Information Systems

Thomas W. Lauer, Eileen Peacock, Arthur C. Graesser

• Publisher: Psychology Press
• Year: 2013
• Print ISBN:
  9780805810196
  9780805810189
• Edition: 1
• eBook ISBN:
  9781134767137
• Topic: Psychology
• Subtopic: Cognitive Psychology & Cognition
• Index: Psychology

The design and functioning of an information system improve to the extent that the system can handle the questions people ask. Surprisingly, however, researchers in the cognitive, computer, and information sciences have not thoroughly examined the multitude of relationships between information systems and questions -- both question asking and answering. The purpose of this book is to explicitly examine these relationships. Chapter contributors believe that questions play a central role in the analysis, design, and use of different kinds of natural or artificial information systems such as human cognition, social interaction, communication networks, and intelligent tutoring systems. Their efforts show that data structures and representations need to be organized around the questioning mechanisms in order to achieve a quick retrieval of relevant useful information.

Table of contents

• Front Cover
• Half Title
• Title Page
• Copyright
• Contents
• 1. INTRODUCTION
• 2. QUESTIONING KNOWLEDGE ACQUISITION
• 3. KNOWLEDGE ACQUISITION WITH QUESTION PROBES AND CONCEPTUAL GRAPH STRUCTURES
• 4. QUESTION GENERATION AND THE SYSTEMS ANALYSIS PROCESS
• 5. THE EVOLUTION OF QUESTIONS IN SUCCESSIVE VERSIONS OF AN EXPERT SYSTEM FOR REAL ESTATE DISPOSITION
• 6. DESIGN BY QUESTION: DEVELOPING USER QUESTIONS INTO SCENARIO REPRESENTATIONS FOR DESIGN
• 7. QUESTIONING DESIGN: TOWARD METHODS FOR SUPPORTING USER-CENTERED SOFTWARE ENGINEERING
• 8. QUESTION ASKING IN HUMAN-COMPUTER INTERFACES
• 9. MECHANISMS THAT GENERATE QUESTIONS
• 10. INTERPRETATION OF TEXTUAL QUERIES USING A COGNITIVE MODEL
• 11. WHEN: A MODEL FOR ANSWERING “WHEN” QUESTIONS ABOUT FUTURE EVENTS
• 12. ANSWERING QUESTIONS ABOUT INFORMATION IN DATABASES
• 13. QUESTION-DRIVEN INFORMATION SEARCH IN AUDITOR DIAGNOSIS
• 14. THE ROLE OF QUESTIONING IN LEARNING FROM COMPUTER-BASED DECISION AIDS
• 15. A QUESTION THEORETIC ANALYSIS OF PROBLEM FORMULATION: IMPLICATIONS FOR COMPUTER-BASED SUPPORT
• 16. QUESTION ASKING, ARTIFICIAL INTELLIGENCE, AND HUMAN CREATIVITY
• AUTHOR INDEX
• SUBJECT INDEX