Chapter 1
Mark the leper
Robert U. Akeret
As Krishnamurti (1998) stated, when you are listening to someone completely, you are listening to the feeling of what is being said, not just the words. For a therapist, the ability to empathize with another human being is infinitely more valuable than all the psychoanalytic training in the world.
There, I said it! And I absolutely stand by it.
I have known therapists with years of intense training at highly respected institutions ā brilliant scholars, fully versed in the most accepted psychological theories and therapeutic techniques ā who nonetheless lacked the capacity for simple human empathy. The result is far too often a complete inability to foster meaningful, positive change in the lives of patients.
I have also known talented therapists with a natural inclination toward empathy who do all they can to suppress those feelings during sessions. They do this, against their own instincts, in the mistaken belief (reinforced by their supervisors) that any empathic response on their part will create obstacles to effective therapy.
The reasoning put forward in support of this attitude is that if one becomes too close to a patient personally it will block transference. The patient who sees you as a āfriendā will never be able to express his or her true emotions to you ā or so it is claimed.
I believe just the opposite: that a well-developed capacity for empathy is one of a therapistās most valuable tools, and is absolutely necessary to forging the kind of bond required for truly effective work. During my more than 40 years of practicing therapy I have seen colleagues with less than stellar training who nonetheless manage to effect wonderful, life-affirming transformations in their patients ā due almost entirely to their innate talent for human empathy.
I also see the power of empathy every day as I walk through Riverside Park and observe the mothers and nannies who congregate there with their charges. I notice that there is almost always one woman who shines as the magnetic center of the group. She is the one to whom all the rest flock for understanding and guidance. This woman exudes empathy! I think, as I sit and listen to the conversations taking place only a few feet away from me:
If I were in charge of selecting candidates for a top psychoanalytic institute, I would choose this intuitive and empathic woman over any of the supposedly brilliant psychology students who excel at āleft brainā anatomizations of the human psyche, yet too often shut out their own āright brainā intuitions as untrustworthy.
For me, that choice would be a āno brainer,ā but for many therapists (and for almost all of the people who train them today) the idea of trusting oneās empathetic intuition is unacceptable. They believe empathy is too imprecise to be meaningful. It cannot be measured by tests or quantified into discrete units, so they relegate it to the pseudo-scientific waste dump they reserve for numerologists, invisible energy practitioners, and religious healers.
Empathy as an effective tool for healing has little appeal to the scientific or medical mind. It is in the arts that empathy is respected and cultivated ā particularly among writers and actors. These artists must learn to see and feel the world intuitively from inside someone elseās skin in order to do their jobs properly. But while most people are willing to grant the vital importance of empathy to artists, they stop short of recognizing how essential a highly developed capacity for empathy is to be a truly successful therapist.
I believe an individualās basic talent for empathic response, much like a talent for music or mathematics, is a gift. Some are blessed with a great deal of it; others not so much. But just as a talent for music or mathematics can be nurtured and developed, so too can oneās talent for empathy ā even if there is very little there to begin with. It starts with learning how to become aware of oneās empathetic powers, faint as they may be, and allowing them to grow. That isnāt easy for some people.
The two most critical elements to developing robust empathetic powers are, first, an appetite (or at the very least, a willingness) for taking risks; and second, having the patience and faith necessary to gradually begin believing in and trusting oneās own empathic instincts. At its most extreme, empathy can mean entering into what the German philosopher Edmund Husserl (1970, p. 108) called a personās Lebenswelt (lived world) experiencing viscerally the way in which that person parcels out and evaluates the contents of his or her world.
Probably the greatest risk a therapist takes when it comes to this level of empathy is that of temporarily abandoning his or her own personality in order to ābecomeā this other person, if only for a few moments. It can feel like jumping out of an airplane without a parachute. But taking personal risks in the pursuit of helping our patients is what we do.
Ultimately, I see empathy as a supreme act of love. It is precisely this willingness to ābecomeā another person that conveys ā more forcefully than words ever could ā a loving belief in the patientās potential to overcome the issues that are preventing them from leading a rich, full life.
Like love, empathy can be daunting and tricky; inevitably, empathetic āmisreadingsā will occur along the way. But even misreadings can turn out to be valuable in the end.
This is what happened in the following case, which I call āMark the Leper.ā With this patient, the empathic experience that I thought would help me relate to him most deeply turned out to be only skin deep literally. I had to delve much more deeply into my own most painful fears and regrets to understand fully what āthe Leperā was really going through ā to truly empathize with him.
I could tell immediately that Mark, my new potential patient, was going to be more difficult than most. He was perched on the edge of a chair in my waiting room when I first saw him, his back to my office door: a clear sign that he didnāt want to be here.
āHello. Iām Dr. Akeret,ā I said by way of my usual greeting. āCome on into my office and weāll get started.ā
Even from behind him I could see weariness and despair in his body as he forced himself to stand. When he turned around, I was surprised to see that he was unusually handsome ā he could have easily been the young leading actor in a romantic film.
But his face, as handsome as it was, displayed nothing: no life energy, no appetite for experience ā no interest in anything at all.
āIām not even sure I should be here, Doctor Akeret,ā he said, tonelessly. āMy brother had two years of therapy and then killed himself.ā
I knew all about this from Markās aunt, a former patient. She also warned me to expect difficulties with Mark, as well as serious opposition to any kind of psychoanalytic therapy from his parents.
āDo you think that if we decide to work together you might commit suicide?ā I asked. āAre you considering suicide, Mark?ā
āNah,ā he said, as if he were so dispirited he didnāt even have the energy to kill himself.
āThatās my motherās fear, really. Sheās a total pessimist.ā
āWell, Iām just the opposite, Mark. Iām a total optimist. Makes life much more interesting, wouldnāt you say?ā
He shrugged. We were still standing in the waiting room. Heād made no move to come into the office, and I was determined he should initiate that move. āHow about your Dad?ā I asked. āWhat does he think about therapy?ā
āHe says there is absolutely no scientific proof therapy works. And there really isnāt, is there?ā
He gave me a smug, self-satisfied look, as if heād gotten me.
āAbsolutely none,ā I said cheerfully. āNo scientific proof whatsoever. But Iāll tell you this, based on more than 40 years of working with patients: when it works it really works!ā
āAnd when it doesnāt work?ā he asked, āWhat then?ā
āI canāt promise it will work with you,ā I told him honestly. āBut I will promise you this: that if we do decide to work together, it will be an experience youāll never forget.ā
āIf you say so,ā he muttered.
āI do. And I promise something else. There will be change. Positive? Negative? I donāt know. But you wonāt be the same, stuck in this same rut you are now when weāre through.ā
āHow do you know I wonāt be the same?ā āBecause I wonāt let that happen,ā I said.
I saw the first glint of life in his eyes since heād stood up. I could tell he liked what I had said. What I couldnāt tell yet was how it was going to go. Usually I can see in the first few minutes whether a new patient and I will be able to forge a working relationship, but in this case I was stumped. It could go either way.
We were still standing in the waiting room. He wasnāt about to make a move. āWe could keep standing out here or we can go into my office and sit down,ā I said finally.
Another thing 40 years of therapy had taught me: sometimes you have to be flexible to move forward.
āTell me about any previous therapists you have worked with,ā I said after we were settled inside.
āIāve seen a few therapists, but I could always tell pretty much what they were going to say next. So I gave up on them. You guys are so predictable.ā I took that as a direct challenge. I hesitated briefly, deciding whether I should do something unpredictable ā then decided that would be the most predictable thing of all to do.
āSo, what changed your mind and brought you here?ā I asked. āThe hell I have to go through every morning,ā he replied.
āAnd what hell would that be?ā
āI tried to masturbate this morning, as I do most mornings, but itās just too painful. I have psoriasis all over my body, even my penis. You canāt possibly imagine what itās like to live with all those sores and pus.ā
āMaybe I can; I have a pretty good imagination.ā
āThen imagine this, Dr. Akeret: being a young guy like me, with normal urges, and realizing youāll never ever have sex with a woman or have children.ā āYou sound as if you donāt believe your psoriasis will ever get better.ā
āWhy should it? It hasnāt really changed since the first outbreak five years ago, ju...