Marketing Financial Services
eBook - ePub

Marketing Financial Services

  1. 384 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Marketing Financial Services

About this book

Within a practical business context of the changing, competitive climate, this book details the implications for marketing strategy. New chapters cover topics such as credit cards and customer care, while several relevant case studies have also been added. Combining analysis of principles, concepts and techniques with sound practical advice, 'Marketing Financial Services' is ideal for students on degree and postgraduate courses, including Chartered Institute of Bankers. There is also a tutor resource pack to accompany the case studies in this textbook.

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Yes, you can access Marketing Financial Services by Mike Wright,Trevor Watkins, Christine Ennew in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Routledge
Year
2010
eBook ISBN
9781136380228

Table of contents

  1. Cover
  2. Title
  3. Copyright
  4. Contents
  5. Preface
  6. Introduction
  7. 1. The changing environment of financial services
  8. 2. Understanding consumers and markets
  9. 3. Developing marketing strategy
  10. 4. The financial services marketing mix
  11. 5. Product strategy
  12. 6. Advertising and promotion
  13. 7. Pricing
  14. 8. Distribution channels
  15. 9. Customer care and service quality
  16. 10. Bank marketing
  17. 11. Insurance marketing
  18. 12. Building society marketing
  19. 13. The marketing of unit and investment trusts
  20. 14. Credit cards
  21. 15. Case studies
  22. References
  23. Index