Emerging Trends for EAPs in the 21st Century

Nan Van Den Bergh

• Publisher: Routledge
• Year: 2012
• Print ISBN: 9780789010209
• eBook ISBN: 9781136389153
• Edition: 1
• Topic: Business
• Subtopic: Business General
• Index: Business

Raise your organization's productivity and morale with the proper EAPs!The development of employee assistance programs (EAPs) was one of the 20th century's most important workplace innovations. Emerging Trends for EAPs in the 21st Century examines the evolution of EAPs from their origin as a way of dealing with alcoholic employees to the multifaceted EAPs in the modern workplace. Today's EAPs serve employees affected by a great number of stressors related to the rapidly changing environment of today's workplaces as well as stressors related to the balancing of work and family issues.Emerging Trends for EAPs in the 21st Century stresses the important advantages to be found in working from a strengths and solution-oriented case management approach, rather than an assessment and referral model, and of considering individuals "challenged" rather than "troubled." Thus, you will learn that trauma and abuse, illness and struggle may be injurious, but they also may be sources of challenge and opportunity, and you'll see that every individual, couple, family, group, organization, and community has strengths that can be fortified to help those who need it.Emerging Trends for EAPs in the 21st Century will show you:

• the impact of today's changing workforce demography
• the need for workplace-sponsored services to assist caregivers and older workers
• sophisticated intervention skills that organizations are using to help manage crisis, change, and evolution today
• new ways of providing help to your employees

... and bring you stimulating discussions and examinations of:

• child/elder/dependent care services
• prevention/interventions for older workers
• work/family programs
• critical incident interventions
• management consultation
• health and wellness promotion

Emerging Trends for EAPs in the 21st Century offers insightful commentary, pragmatic information, and predictions for the future of employee assistance programs as we move into the 21st century.

Index

Absenteeism

dependent care and, 20

lower among older workers, 55

Abuse, spousal, 87-88

Ageism, 55

AIDS/HIV, 17

Alliance of Work Life Professionals, 41,48-49

Ask the Children (Galinsky), 49-50

Assessment and referral, dependent care and, 23-25

Association of Day Nurseries, 37

Bank of America, 66-67

Boston University National Survey of EAP and Work!Family Programs, 43-48

Builders Emporium, 67

Business Week survey, 49

(University of) California, Berkeley, 15-32

Caregivers. See Dependent care Certification, 41. See also Professional preparation Child care movement, 39-40

Clients, challenged as compared with troubled, 4-5

Collaboration, 62-63

Community at the workplace, 9-12

Community Building, 110-112

Computer technology, for older adults, 70-71

Conceptual model for EAP, 1-13. See also Emerging trends Confidentiality, 127,137-138

Consultant practice, for organizational development, 117-140. See also Organizational development

Coping-oriented questions, 8

Corporate culture, downsizing and, 107-108

Corporate downsizing, 89-90,97-115. See also Downsizing

Critical incident stress debriefing, 77-94

applications, 86-91

departmental reorganization and change, 89-90

electrocution, 86-87

homicide-domestic violence, 87-88

hospital staff suicide, 90-91

stabbing death, 88-89

crisis and trauma concepts, 80-81

future trends, 91-93

historical development, 78-79

interventions, 81-82

process, 82-86

workplace uses, 86

Days Inn, 67

Demographics

of aging, 54-55

dependent care issues and, 15-16

of workforce and downsizing, 108

Dependent care, 15-32

assessment and referral sensitive to, 23-25

definitions, 15-18

direct service interventions, 25-26

employee demands and stresses, 19-20

future of, 30-31

indirect services, 26-29

job performance and workplace effects, 20-21

Medical Leave Act of 1993 and, 21-22

presentation of problems, 22-23

professional preparation and, 29-30

scope of problem, 18-19

women as primarily responsible fo...

Table of contents

• Front Cover
• Half Title
• Title Page
• Copyright
• Dedication
• Contents
• About the Editor
• About the Contributors
• Acknowledgments
• Where Have We Been?... Where Are We Going? Employee Assistance Practice in the 21st Century
• Dependent Care in the 21st Century: Broadening the Definition for Employee Assistance Practice
• Employee Assistance and Work/Family Programs: Friends or Foes?
• EAP Services to Older Adults in the Workplace: A Strengths Perspective
• EAPs and Critical Incident Stress Debriefing: A Look Ahead
• An EAP Approach to Managing Organizational Downsizing
• Organizational Development: An EAP Approach
• Index