Managing Employee Retention
eBook - ePub

Managing Employee Retention

  1. 304 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Managing Employee Retention

About this book

During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders. There are a variety of reasons for this, for example, the true cost of employee turnover is often underestimated. The causes of turnover are not adequately identified, and solutions are often not matched with the causes, so they fail. Preventive measures are either not in place or do not target the issues properly, and therefore have little or no effect, and a method for measuring progress and identifying a monetary value (ROI) on retention does not exist in most organizations. 'Managing Employee Retention' is a practical guide for managers to retain their talented employees. It shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using innovative retention programs. The book presents a logical process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed, and measuring the ROI of retention programs.

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Yes, you can access Managing Employee Retention by Jack J. Phillips,Adele O. Connell in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Routledge
Year
2004
Print ISBN
9780750674843
eBook ISBN
9781136384981

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright
  5. Contents
  6. Preface
  7. Acknowledgments
  8. 1. Why Retention Is A Serious Problem … Still
  9. 2. A Strategic Accountability Approach to Managing Retention
  10. 3. Measure and Monitor Turnover and Retention Data
  11. 4. Develop Fully Loaded Costs of Turnover
  12. 5. Diagnose Causes of Turnover
  13. 6. Solution Set: Recruiting New Employees
  14. 7. Solution Set: Establishing an Appropriate Work Environment
  15. 8. Solution Set: Creating Equitable Pay and Performance Processes
  16. 9. Solution Set: Building Motivation and Commitment
  17. 10. Match Solutions to Needs
  18. 11. Forecast the Value of Retention Solutions
  19. 12. Calculate the Return on Investment of Retention Solutions
  20. 13. Make Adjustments and Continue
  21. 14. Case Study Application: Southeast Corridor Bank
  22. Index
  23. About the Authors