Flight Catering
eBook - ePub

Flight Catering

  1. 352 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Flight Catering

About this book

The airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive. In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics.

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Yes, you can access Flight Catering by Peter Jones in PDF and/or ePUB format, as well as other popular books in Business & Hospitality, Travel & Tourism Industry. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Front Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. Foreword
  6. Acknowledgements
  7. Preface
  8. 1. Introduction to flight
  9. 2. The flight catering industry
  10. 3. The air travel market-place and customer
  11. 4. Passenger appetite and behaviour
  12. 5. Menu planning and food product strategies
  13. 6. Flight catering supply chain and inventory management
  14. 7. Flight production facilities and systems planning
  15. 8. Flight catering operations and organisation
  16. 9. Food management
  17. 10. Transportation and loading
  18. 11. International logistics
  19. 12. Flight catering information systems
  20. 13. On-board stowage and regeneration
  21. 14. On-board services
  22. 15. Off-loading and recycling
  23. 16. Innovation in flight catering
  24. Index