
- 224 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Contracting for Public Services
About this book
Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation.
These include:
- policy for contracting
- strategic purchasing
- understanding markets
- communicating the contracting decision
- designing and drafting the contract
- the role of the consumer
- the regulation of service provision
Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical 'contract management model' and a 'mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.
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Information
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Figures, tables and boxes
- Foreword
- Acknowledgements
- Abbreviations
- Part I: Introduction
- Part II: Organizing for contracting
- Part III: Contracting and public service delivery systems
- Part IV: Conclusions
- Appendices
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