Developing skills
Moving towards graduation: There are many stages along the way to becoming a therapist: some have signposts, written in a language one can read, while others arise in a personās thinking, generated by a sense of altruism, of wanting to make a contribution, and there are those that appear more opportunistically, like a door that opens, inviting entry.
The phases with signposts include undergraduate and post-graduate experiences. The journey towards graduation as a therapist encompasses a growing awareness of an individualās personal attributes, therapeutic interests and qualities.
The development of a clinician-scientistās knowledge, skills and attitudes generally follow a hierarchy, with overlap across the stages:
a Student clinician as a listenerāobserver
At this stage, learning to listen is of central importance, with its accompanying responsibility of interpretation, an investigative, questioning approach which is attuned to a clientās information.
b Student clinician as assessor and diagnostician
Here the listenerāobserver becomes adept in assessment, evaluation and the processes involved in diagnostics: data collection via interviewing, testing, analysis, leading to differential diagnosis and naming of the problem. In dysfluency studies, a student acquires knowledge regarding causative factors and clear descriptions and definitions of non-fluency/developmental dysfluency, stammering/stuttering, cluttering, acquired stammering (idiopathic and neurogenic).
c Student clinician engaging in the application of science in clinic, with supervision
At this point, experienced, trained supervisors assume the role of supervising a student in applying theory to practice and developing clinical skills to work effectively with clients.
A student interacts with clients, learns to introduce specific topics to build upon client strengths and facilitates the acquisition of skills and strategies for her communication needs.
d Student as clinicianāscientist, becoming an autonomous professional SLT
A therapist who is a clinical scientist has the scientific knowledge and skills that can be applied to evidence-based clinical decision making. The clinical element refers to the art of practice with good communication skills and with informed ethical action and social responsibility. The scientific element presupposes a therapist who critically interprets, reflects upon and contributes toward the evolving theoretical knowledge base in her area of work, often through original research.
Developing a specialism: In developing skills as a clinical scientist working with PWS, Shapiro (1999) suggests a model with a series of phases:
- Early developmental level: in which the clinician has her own view of the clientās issues and sees herself as in control of the clientās change process. She tends to focus on a limited number of issues and has few problem-solving strategies and limited flexibility to modify the therapeutic direction.
- More advanced clinical development: here the clinician is able to incorporate the clientās understanding of his problem into intervention and the change process. She considers stammering as a multidimensional problem, including thoughts, feelings and behaviours, and has several intervention strategies at her disposal. She is also able to reflect upon and modify the process as it proceeds.
Expanding Shapiroās model, we suggest the most advanced clinician is able to hand over control of the change process to the client, enabling him to identify the issues to be changed, the means by which change will occur, reflecting with him on the process and jointly determining what and how modifications should be made. There is a significant shift in attitude, with the client seen as the expert in his problem and in finding his own solution, ultimately being his own therapist.
How should a clinician ābeā when working with a PWS?
As valid as these attributes and undergraduate/Shapiroās model of development may be, neither address fundamental questions which a clinician who is starting to work in the field of dysfluency might ask:
- How should I be while working with a client who has a stammer? When should I challenge, probe, reflect on what has been said?
- What sort of relationship is effective with this client?
- Is this any different from how I am when I work with any other client?
- Does it make any difference how I am with a client to the therapy process?
One might consider such questions as unnecessary and possibly the result of clinical inexperience. However, they are important, as research clearly shows that how a clinician is with a client does make a difference. In fact, it is considered to be one of, if not the most important factor in determining good therapeutic outcomes, and this is regardless of the management approach being used (Van Riper 1975, Cooper and Cooper 1985, Shapiro 1999).
Emerick (1974) puts this very clearly:
After laboring with stutterers for over a decade I am convinced that it is not only what I do that helps the person get better but also how I do it and who I am.
(pp. 92ā93)
In the context of psychological change, other researchers have talked recently about the characteristics of an effective clinician. Wampold (2015) discussed the factors that differentiated effective from a less effective therapist. He stated:
Studies have shown that effective therapists (vis-Ć -vis less effective therapists) are able to form stronger alliances across a range of patients, have a greater level of facilitative interpersonal skills, express more professional self-doubt, and engage in more time outside of the actual therapy practicing various therapy skills.
(p. 273)
It seems pertinent, therefore, to delineate the factors that contribute to interpersonal skills for a clinician working with a PWS. In this chapter we will also provide a means of practising these skills outside a therapeutic context.
While we underline the importance of these issues, we would also urge a clinician not to regard them as part of āthe recipeā for successful intervention. There is not one single set of techniques or strategies that should be applied to each and every therapeutic encounter. A therapist should engage with each client individually, adopting a flexible and responsive approach. Owen and Hilsenroth (2014) found evidence that a rigid adherence to a particular protocol caused issues with the therapeutic alliance and increased resistance to the treatment. They concluded that a more flexible approach related to better outcomes for the client.
Returning to our questions of how a clinician might be when working with dysfluent clients: In order to consider the multitude of significant factors in a therapeutic exchange we propose subdividing this s...