
Humble Inquiry, Second Edition
The Gentle Art of Asking Instead of Telling
- 192 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Humble Inquiry, Second Edition
The Gentle Art of Asking Instead of Telling
About this book
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations-over 200, 000 copies sold and translated into seventeen languages! We live, say Ed and Peter Schein, in a culture of tell. Rather than trying to genuinely relate to other people, we tell them what we think they need to know or should do. This is particularly problematic between superiors and subordinates because anybody anywhere could have that vital fact or spot that fatal flaw that could mean the difference between success or disaster. Humble Inquiry encourages honest and open interactions, stimulates creative thinking, and protects against costly misunderstandings and mistakes. Edgar and Peter Schein defines Humble Inquiry as the fine art of drawing someone out... of building a relationship based on curiosity and interest in the other person. In this seminal work, the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the cultural, organizational and psychological barriers that keep us from practicing it. This second edition has been updated throughout with new examples and a new chapter that shows how a lack of Humble Inquiry is at the root of so many modern organizational problems.
Frequently asked questions
- Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
- Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Information
Table of contents
- Cover
- Title Page
- Copyright Page
- Dedication
- Contents
- Preface to the Second Edition
- Introduction: What Is Humble Inquiry?
- 1 To Boldly Tell or Humbly Inquire
- 2 The Humble Inquiry Attitude
- 3 How Is Humble Inquiry Different?
- 4 The Culture of Do and Tell
- 5 Cultural Do’s and Don’ts of Conversation
- 6 What Really Goes On in a Conversation
- 7 What Goes On inside Your Head?
- 8 Developing the Attitude of Humble Inquiry
- Notes
- Discussion Guide and Exercises
- Twelve Mini Case Studies to Illustrate Humble Inquiry
- Acknowledgments
- Index
- About the Authors