Communication Yearbook 22

Michael Roloff

• Publisher: Routledge
• Year: 2012
• eBook ISBN: 9781135152789
• Topic: Languages & Linguistics
• Subtopic: Communication Studies
• Index: Languages & Linguistics

Communication Yearbook 22 contains in-depth literature reviews focused on an important topic in specialized areas as well as syntheses that describe scholarship in other domains. Each chapter addresses an aspect of one of the most pressing issues currently facing individuals: how to communicate with people from different backgrounds or cultures. The first two chapters examine the ways sex differences and cross-cultural differences affect communication behavior. The following three chapters focus on harmful speech, the effects of pornography on criminal sexual offenders and personalization of conflict. Further chapters focus on argumentation, organizational settings and government/media relations as well as styles of customer service, communication within families with aging parents and intercultural friendship.

Table of contents

• Cover Page
• Half Title page
• Title page
• Copyright Page
• Contents
• The International Communication Association
• Editor's Introduction
• 1. “You Just Don't Have the Evidence”: An Analysis of Claims and Evidence in Deborah Tannen's You Just Don't Understand
• 2. Cross-Cultural Perspectives on Motivations of Verbal Communication: Review, Critique, and a Theoretical Framework
• 3. Harmful Speech in Intergroup Encounters: An Organizational Framework for Communication Research
• 4. Reactions of Criminal Sexual Offenders to Pornography: A Meta-Analytic Summary
• 5. The Life Space of Personalized Conflicts
• 6. How to Handle Opposing Arguments in Persuasive Messages: A Meta-Analytic Review of the Effects of One-Sided and Two-Sided Messages
• 7. Communication Practices of Followers, Members, and Proteges: The Case of Upward Influence Tactics
• 8. The Crisis of Political Communication: Normative Critiques of News and Democratic Processes
• 9. Communication and Customer Service
• 10. Communication in Families With an Aging Parent: A Review of the Literature and Agenda for Future Research
• 11. Adult Friendship: Examples of Intercultural Patterns
• Author Index
• Subject Index
• About the Editor
• About the Contributors