CHAPTER 1
Standards and Expectancies: An Introduction and Overview
It is almost a truism to say that life is relativeâthat our experiences and judgments of people, things, and events occur against the backdrop of some comparative standard or frame of reference. My claims that âI'm hungryâ or âmy daughter is brilliantâ or âthat haircut is ghastlyâ are all made with reference to some standard. Indeed, in communicating these things, I assume that you have at least some notion of the standards I have in mindâthe contextual backgroundâand can interpret my claims accordingly. Thus, you can pretty readily assume that my hunger level does not require medical attention, that my 5-year-old's brilliance does not qualify her for early admission to an Ivy League school, and that the haircut is unlikely to frighten away small children and animals. Note that this occurs even though the judgment appears absoluteââshe's brilliant!ââfor such statements imply more x (more brilliance) than others, and they are therefore inherently comparative (Huttenlocher & Higgins, 1971).
This theme of relativity has been emphasized by a great number of researchers who have described the wide variety of sources or types of standards that may be used to define and describe our everyday encounters with the world. Beginning with research on such diverse areas as psychophysics (Helson, 1947, 1964; Parducci, 1956; Postman & Miller, 1945; Stevens, 1957; Volkmann, 1951; Wever & Zener, 1928) and the self (James, 1890/1948), psychologists have long emphasized the relativity of many forms of intra- and interpersonal experience. That judgment is relative or comparative appears in research on attitudes (Sherif & Hovland, 1961) and decision making (Houston & Sherman, 1995; Kahneman & Miller, 1986), as well as in two domains that are highlighted in this bookâperson perception (Higgins & Lurie, 1983) and self-evaluation (Festinger, 1954a).
Indeed, this book will focus primarily on the role of judgment standards and expectations in evaluations of others and the self. One central theme pervades the bookâ namely, that the outcome of a comparative process can be conceptualized in terms of either assimilation or contrast. Assimilation occurs when the target of evaluation (e.g., another person, the self) is pulled toward or judged consistently with the standard or expectation, and contrast occurs when the target is differentiated from (judged in a direction opposite) the comparative frame. By âjudgment,â I typically refer to a connotative evaluation (e.g., a rating on some trait dimension) but also to outcomes that are affective (such as mood or self-esteem) or behavioral in nature as well.
In person perception, assimilation is reflected in studies in which a target is judged consistently with primed trait adjectives (e.g., Higgins, Rholes, & Jones, 1977), and contrast is reflected in the finding that a member of a stereotyped group is judged to have less of a stereotypical trait than a member of the contrasting group (Biernat & Kobrynowicz, 1997). In the domain of self-evaluation, assimilation can be seen when one reacts to an upward social comparison with positive self-evaluations (the self assimilates to a âsuperstarâ; Lockwood & Kunda, 1997), and contrast when one responds with increased sadness upon considering how the actual self is discrepant from an ideal self-state (Higgins, 1987). Behavioral assimilation can be seen when one engages in actions designed to meet self-standards (Carver & Scheier, 1998) or in health behaviors that conform with favorably viewed ârisk imagesâ (Gibbons & Gerrard, 1995, 1997), and behavioral contrast is evident when one behaves or performs counter to a primed exemplar (Dijksterhuis, Spears, Postmes, Stapel, Koomen, van Knippenberg, & Scheepers, 1998) or group stereotype (Schubert & Häfner, 2003). One of the key questions asked throughout this book will be, when does assimilation occur in social judgment, and when does contrast?
A secondary theme of the book is the constructivist nature of comparisons and judgment. Individuals often have leeway to pick and choose their reference points, drawing from a broad knowledge base as well as the specifics of a situation or context to subjectively define evaluative standards (Kahneman & Miller, 1986; Miller & Prentice, 1996). This is particularly evident in the literature on social comparison, which paints an image of the âactive comparer,â who may selectively choose a target of comparison (or even construct a target of comparison) to meet particular needs (e.g., see Goethals, Messick, & Allison, 1991). On the other hand, the literature on contextual priming would seem to suggest that perceivers are subject to the whims of context; constructs may be activated without awareness and affect our judgments through the basic mechanism of knowledge accessibility (Higgins, 1996). Even social comparisons may be thrust upon usâthey may occur unintentionally and without awareness (Gilbert, Giesler, & Morris, 1995; Mussweiler, RĂźter, & Epstude, 2004; Stapel & Blanton, 2004; Wood, Michela, & Giordano, 2000). The extent to which perceivers control the environment and the comparative standards they use will be highlighted throughout this volume.
Before going further, some working definitions of the terms standards and expectancies should be offered. Higgins (1990) provides a useful definition of the first construct: âa standard is a criterion or rule established by experience, desires, or authority for the measure of quantity and extent, or quality and valueâ (p. 302). A social standard in particular may be thought of as âany attribute of a person or of a collection of people that serves as a point of comparison for an individualâ (Miller & Prentice, 1996, p. 800). Standards are assumed to take a variety of forms. For example, Higgins (1990; Higgins, Strauman, & Klein, 1986) describes three general types: (1) factual standards (beliefs about the attributes of others), (2) guides (âcriteria of excellence or acceptabilityâ; Higgins et al., 1986, p. 30), and (3) possibilities (standards regarding what will, could, or might exist).
In this volume, the âfactual standardsâ considered include the self as a standard for judging others and individual others as standards for judging the self, as well as group stereotypes as a source of both self- and other-judgment. Additionally, I will consider contextâinformation made accessible in the immediate judgment settingâas a source of standards in both self- and other-judgment (another type of âfactualâ standard). âGuidesâ and âpossibilitiesâ will be reflected in the examination of internalized representations of goals/values/âoughtsâ as standards for judging the self. It is worth noting, however, that âfactual standardsâ may also function as âguides.â For example, group stereotypes may represent not only our beliefs about what groups are like but also our prescriptions regarding what group members should be like (e.g., see Hogg & Abrams, 1988; Rabbie & Horwitz, 1988; Wilder & Shapiro, 1991). In this sense, standards for judging self and others can be viewed as norms that include both descriptive and prescriptive components (Miller & Prentice, 1996; see also Cialdini, Kallgren & Reno, 1991).
Expectancies have also been broadly defined as âbeliefs about a future state of affairs âŚsubjective probabilities linking the future with an outcome at some level of probability ranging from merely possible to virtually certainâ (Olson, Roese, & Zanna, 1996, p. 211). This definition incorporates the notion of anticipation more than evaluation or measurement, but expectancies are nonetheless similar to standards in that they are mental constructs, based on both memory and current experience, that provide the backdrop against which outcomes and events are experienced. Thus, a social stereotype can be viewed as an expectation about the likely attributes of a group of people (e.g., Hamilton & Sherman, 1994) or as a judgment standard against which individual group members are evaluated (Biernat, Manis, & Nelson, 1991; Biernat & Manis, 1994). Similarly, one's goals and aspirations can be conceptualized in terms of perceived probability or expectation of future success (e.g., Atkinson, 1957; Festinger, 1942; Lewin, Dembo, Festinger, & Sears, 1944) or as future (possible) self-standards (Higgins, 1990; Markus & Nurius, 1986; Schlenker, 1985).
Furthermore, standards and expectancies can be either met or not met, confirmed or disconfirmed, with predictable consequences. For example, the violation of an expectation is likely to produce a negative affect, deeper (more systematic) subsequent processing, attributional search, reduced certainty, and a more explicit knowledge or awareness of the expectation (Olson et al., 1996). Unmet standards are likely to produce at least some of the same effects (e.g., see Stangor & McMillan, 1992; Bettencourt, Dill, Greathouse, Charlton, & Mulholland, 1997; and Biernat, Vescio, & Billings, 1999; Higgins, 1987 on self-evaluation). For these reasons, I will often use the terms âstandardsâ and âexpectanciesâ interchangeably.
As will become apparent throughout the book, however, standards are often viewed as conducive to contrast effects (e.g., targets are judged relative to and therefore different from the standard), whereas expectations are typically viewed as conducive to assimilation (e.g., targets are perceived in line with expectations, because the expectation serves as an interpretive frame; see, e.g., Manis & Paskewitz, 1984a). But this book will make clear that things are not this straightforward or simple, as standards can lead to assimilation (witness anchoring effects), and expectations can lead to contrast as well (as in judgmental extremity produced by expectancy violation). In any case, standards and expectancies are similar in that targets and events are experienced and evaluated in reference to them.
Organization and Overview
This book is organized into three broad sections. The first section includes two chapters that describe basic principles and models of assimilation and contrast. Specifically, Chapter 2 focuses on the role of contextual cues in affecting judgment outcomes and describes some ten f actors that have been found to affect whether assimilation or contrast is the dominant pattern in social judgment. This chapter takes a âpiecemealâ or bottom-up approach, focusing on empirical findings rather than theoretical accounts of judgment outcomes. Chapter 3, on the other hand, takes the opposite approach and describes a number of recent theoretical models that incorporate and explain the âpiecesâ identified in Chapter 2. The review of theoretical models highlights recent perspectives, but these perspectives, in turn, owe a great debt to a number of classic models of social judgment that do not receive much coverage here. For a deeper consideration of those models, I suggest Eiser's (1990) wonderful monograph Social Judgment.
The second broad section of the book contains three chapters on the judgment standards and expectations that guide evaluations of other people. Chapter 4 considers the role of self and other exemplars as standards for judging others. This chapter reviews literature on the role of the self in similarity judgments, the tendency to use our own attributes to describe specific others, false consensus and false uniqueness effects, and the âtransferenceâ of attributes of specific exemplars onto other targets. Chapter 5 turns to the role of stereotypes in social judgment and highlights the manner in which stereotypes serve as expectations that color our interpretation of specific members of stereotyped groups, in an assimilative fashion. This chapter considers several models of the stereotyping process and begins to articulate how stereotypes may also produce contrast effects, particularly when individual targets violate stereotypical expectations. Chapter 6 picks up this theme more fully and describes the âshifting standardsâ model of stereotyping, which I have developed and tested over the last dozen years or so. This model focuses on the role of stereotypes as comparative standards but highlights the fact that both assimilation to and contrast from stereotypes can occur depending on the nature of the judgment being rendered.
The third broad section of the book includes three chapters that focus on standards used in evaluation of the self. Chapter 7 considers the role of personal standardsâ internal guides or ârulesââin affecting emotional reactions, judgment, and behavior. This chapter reviews literature on objective self-awareness and self-discrepancy theories and considers the issue of self-regulation more generally as an assimilative process. Not surprisingly, there is overlap in the standards relevant to self- and other-judgment, and thus the two remaining chapters in the âself-judgmentâ section of this book have their counterparts in the âother-judgmentâ section. Specifically, Chapter 8 considers the role of stereotypes in judgments of the self, focusing on the process of self-stereotyping as an assimilative process. This chapter also considers the role of stereotypes in contributing to contrast effects as well, as when the individual reacts against or compares and distinguishes the self from group characterizations. And Chapter 9 examines another social standard used to judge the selfâspecific other people, or social comparisons. This chapter reviews classic questions that emerge from the social comparison literature, including motives for comparing, choice of comparison targets, and the consequences of engaging in social comparison. It is with regard to this latter topic that the themes of assimilation and contrast can be seen, as emotion, self-evaluation, and behavior can be either consistent with or contrary to the implications of the comparison standard.
The final chapter in this book, Chapter 10, attempts to review the major themes of the book and to offer some ideas about how the range of topics on self- and other-judgment might be integrated into a broader perspective on comparison processes and judgment outcomes in everyday life. I do not promise an integrative model but rather a collection of themes or lessons relevant to judgment regardless of who the target is (self or other), type of judgment, and type of standard or expectation.
What Is Not Here?
Standards and expectancies are relevant to many domains of experienceâmaybe to every domain of experienceâand this book cannot possibly review or even touch on literatures relevant to all of these domains. Here, I will highlight a few areas that do not receive coverage in this book. I will not examine the role of expectation as it is outlined in the literature on self-efficacy (Bandura, 1977, 1997), in theories of achievement motivation (Atkinson & Feather, 1966; McClelland, Atkinson, Clark, & Lowell, 1953; Raynor, 1969), or in other expectancy-value models (Abelson & Levi, 1985; Ajzen & Fishbein, 1980; Feather, 1967, 1990; Fishbein & Ajzen, 1975; Heckhausen, 1967; Reisenzein, 1996; Rotter, 1966). I also will not explore the large literature on âself-fulfilling prophecyâ (Jones, 1986; Jussim, 1986; Jussim, Eccles, & Madon, 1996; Rosenthal & Jacobson, 1968), which posits (erroneous) expectations as the starting point for behavioral confirmation effects. Counterfactual thinkingâwhich is about comparing realities to alternativesâreceives only brief mention in the book as well (Miller, Turnbull, & McFarland, 1990; Roese & Olson, 1997), as does the literature on relative deprivation (Abeles, 1976; Crosby, 1976; Olson & Hafer, 1996; Pettigrew, 1967). Surely many other domains in which standards play a role are missed here as well. These choices to exclude were based on my own knowledge base and interest, and on perceived fit to the theme of when assimilation versus contrast occurs. These other literatures dwell on processes and outcomes that I judged to take us too far afield from the primary concern with the role of expectations and standards in self- and other-judgment.
CHAPTER 2
Judging Others and the Self: Contextual Factors Affecting Assimilation and Contrast
As we negotiate our daily lives, opportunities are rife for the assessment and evaluation of others and the self. We often and seemingly effortlessly decide that âJudy is smart,â âEric is annoying,â âDonald is hostile,â or âI'm not very athletic.â No doubt, a number of factors contribute to these types of judgments, including observed information, social stereotypes or other expectations, and contextually activated frames of reference. In this chapter, I will review evidence suggesting that these judgments may be made and can be interpreted in light of particular evaluative and comparative contextsâthat is, information that is made accessible in the immediate judgment setting. I will examineâ piecemealâthe features of contexts that have been shown empirically to produce either assimilation or contrast effects. In the next chapter, I will turn to a consideration of several models of social judgment that offer explanations for why these findings emerge.
The Immediate Context, Expectations, and Judgment: An Overview of Findings and Features That Moderate Context Effects
When we form impressions of and make judgments about others, we can be influenced by expectations or standards introduced in the specific setting or context at hand. A classic example is Kelley's (1950) study in which students were led to believe a guest instructor in their economics class was âwarmâ versus âcold.â Judgments of the instructor after the class indicated assimilation to expectations: Those led to believe the instructor was âwarmâ judged him to be more considerate, informal, sociable, popular, good-natured, humorous, and humane than those led to believe he was âcold.â It is worth noting, too, that these effects were not attributable to a general halo effect, as the judgment differences emerged on traits relevant to interpersonal warmth but not on traits more distant from that construct (e....