Invisible Labour
eBook - ePub

Invisible Labour

Support Service Workers in India's Information Technology Industry

  1. 200 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Invisible Labour

Support Service Workers in India's Information Technology Industry

About this book

This book investigates the life, working conditions, and urban experiences of support service workers, such as janitors, security guards, culinary workers and carpool drivers, in the information technology (IT) sector of India.

Largely omitted from academic discourse, support service workers are crucial to the Indian IT industry. Drawing on interviews with such workers in seven Indian cities with a large concentration of software service companies, this volume:



  • Uses quantitative and qualitative analyses to map and assess workers' responses to migration from rural occupations to a modern urban employment setting;



  • Explores the everyday grind of migrant workers in the context of the homogenizing effects of globalization in an alienating urban environment and discusses how their dislodgment from the structures of rural life – gender and caste roles – has placed them in a space of contestation between traditions and the opportunities and challenges offered by digital society in the form of freedom, individualism, flexibility and innovation;



  • Traces the evolution of new areas of class, and identity formations, as well as the hegemonic relations within that ethos imposed by contractors and corporations.

The volume will be of great interest to scholars and researchers of sociology and social anthropology, urban studies, development studies, labour studies, social exclusion and South Asian studies.

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Yes, you can access Invisible Labour by Indranil Chakraborty in PDF and/or ePUB format, as well as other popular books in Social Sciences & Labour Economics. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Taylor & Francis
Year
2020
eBook ISBN
9781000180336
Edition
1
Topic
Social Sciences
Subtopic
Labour Economics
Index
Social Sciences

Table of contents

  1. Cover
  2. Half Title
  3. Title
  4. Copyright
  5. Dedication
  6. Contents
  7. List of figures
  8. List of tables
  9. Preface
  10. Acknowledgements
  11. 1 Introduction: technology and change: ancillary workers in the Indian IT industry
  12. 2 Flat world, globalization and Indian IT
  13. 3 Collection, interpretation and analysis of data
  14. 4 Time, place and space
  15. 5 Women workers’ narratives of precarious work and social struggle
  16. 6 Conflicts and adjustments: an anatomy of changing social relations
  17. 7 Labour process, control and discipline
  18. 8 Conclusion: whistling into the typhoon
  19. Appendix A: Questionnaire for support service workers
  20. Appendix B: Qualitative part of the research: the case of support service workers in the Indian IT sector
  21. Index