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Managerial Competence within the Hospitality and Tourism Service Industries
Managerial Competence within the Hospitality and Tourism Service Industries
📖 Book - PDF

Managerial Competence within the Hospitality and Tourism Service Industries

Global Cultural Contextual Analysis
John Saee
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pages
256 pages
language
English
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ePUB (mobile friendly) and PDF
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Available on iOS & Android
📖 Book - PDF

Managerial Competence within the Hospitality and Tourism Service Industries

Global Cultural Contextual Analysis
John Saee
Book details
Table of contents
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About This Book

This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing.

Incorporatingwell-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.

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Information

Publisher
Taylor and Francis
Year
2006
ISBN
9781134170760
Topic
Business
Subtopic
Business General
Edition
1

Table of contents