eBook - ePub
The Quality Business
Quality Issues in the Smaller Firm
- 248 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
About this book
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.
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Information
Subtopic
Business GeneralIndex
BusinessTable of contents
- Cover Page
- Half Title page
- Series Page
- Title Page
- Copyright Page
- Contents
- Tables
- Notes on authors
- Preface
- 1 Small firms and quality management
- 2 Quality: definitions and conceptualisations
- 3 Researching quality in small firms: the methodological issues
- 4 Small firms and quality: a quantitative approach
- 5 Small firms and quality: owner-managers' strategies
- 6 Small firms and formal methods of quality control
- 7 A theorisation of quality management strategies in small firms
- Appendix: the case studies
- Case Study 1: Genprint Printers
- Case Study 2: Compsys
- Case Study 3: Transys
- Case Study 4: Electromend
- Case Study 5: Autorep
- Case Study 6: Meditron
- Case Study 7: Beeplant
- Case Study 8: Console
- Case Study 9: Electrico
- Case Study 10: Paperco
- Notes
- References
- Author Index
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Yes, you can access The Quality Business by Robert Blackburn,James Curran,Julian North in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over 1.5 million books available in our catalogue for you to explore.