An in-depth analysis of strategic management concepts and techniques and how they can be usefully applied to the planning and delivery of information services. Offers practical guidance on the strategy process from appraisal and assessment through to implementation and improvement. Examines the environment in which planning takes place, and financial management issues.Annotated references to management and information service literature.Includes further reading and index.
Sheila Corrall is the University Librarian at the University of Reading. She has worked as an information specialist, manager and consultant in public, and national academic libraries. At the British Library, her roles included policy and planning support to top management and responsibility for a portfolio of revenue-earning services in science, technology, patents and business information.
- 364 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
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Table of contents
- Cover Page
- Title Page
- Copyright Page
- Preface
- Acknowledgements
- About the Author
- List of Figures
- Chapter 1: Planning Paradigms
- Chapter 2: Environmental Issues
- Chapter 3: Strategic Focus
- Chapter 4: Strategy Formation
- Chapter 5: Money Matters
- Chapter 6: Achieving Change
- Chapter 7: Securing Capability
- Chapter 8: Managing Flexibility
- Appendix 1: Survey Questionnaire
- Appendix 2: Plan Contents
- Appendix 3: Cost Concepts
- Appendix 4: Service Level Agreements
- Appendix 5: Staff Development
- Appendix 6: Planning Profile
- Appendix 7: Adding Value
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Yes, you can access Strategic Management of Information Services by Shiela Corrall in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Library & Information Science. We have over 1.5 million books available in our catalogue for you to explore.