Essentials for the Improvement of Healthcare Using Lean & Six Sigma
eBook - PDF

Essentials for the Improvement of Healthcare Using Lean & Six Sigma

  1. 463 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Essentials for the Improvement of Healthcare Using Lean & Six Sigma

About this book

Essentials for the Improvement of Healthcare Using Lean & Six Sigma is all about real and immediate quality improvement. Written by D.H. Stamatis, a renowned expert in organizational development and quality, the book addresses concerns that can be ameliorated with minimal government intervention.Detailing immediate paths for improvement fundamental to primary care, hospitals, and managed care, the book:

  • Introduces much-needed mechanics of change, including transitioning from hierarchical groups to interactive inclusionary teams
  • Focuses on customer satisfaction as a key indicator of quality
  • Explains how Lean and Six Sigma tools can be readily applied to healthcare
  • Spotlights primary care, including how to define and redesign its process and develop better metrics
  • Presents IT applications that will improve billing, documentation, and patient care
  • Examines Malcolm Baldrige National Quality Award criteria as it applies to healthcare
  • Illustrates quality improvements and best practices through real world case studies
  • Includes downloadable resources with Six Sigma forms and formulas, Lean improvement tools, and other quality tools and worksheets

Whether you think advances in technology and medicine, coupled with freedom of choice, makes the U.S. healthcare system the best in the world, or whether you believe growing costs, regulatory morass, and a tort-obsessed culture drop it to the bottom; it is evident that the processes currently employed and the subsequent defensive medicine philosophy that has resulted will not be able to meet the future demands of our aging society. Through Six Sigma and Lean, this text moves the focus from reactive controls to the proactive efficiency required to implement real and sustainable quality improvements that will allow us to forge a system that is all about wellness.

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Yes, you can access Essentials for the Improvement of Healthcare Using Lean & Six Sigma by D.H. Stamatis in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Productivity Press
Year
2010
Print ISBN
9781439846018
eBook ISBN
9781439846025
Edition
1
Topic
Business
Subtopic
Business General
Index
Business

Table of contents

  1. Front Cover
  2. Contents
  3. Preface
  4. Acknowledgments
  5. Introduction
  6. Chapter 1. The Four Critical Issues in Healthcare
  7. Chapter 2. Directions of Improvement in Healthcare
  8. Chapter 3. The Mechanics of Change
  9. Chapter 4. The Transition of Groups to Teams
  10. Chapter 5. Logistical Issues of Teams
  11. Chapter 6. The Effects of Change in Healthcare
  12. Chapter 7. Customer Satisfaction
  13. Chapter 8. Understanding the Process
  14. Chapter 9. Using Six Sigma Methodology for Improvement
  15. Chapter 10. Using Lean Methodology for Improvement
  16. Chapter 11. Understanding Measurement
  17. Chapter 12. Primary Care
  18. Chapter 13. Immediate Applications for Information Technology (IT) in Healthcare
  19. Chapter 14. Project Selection
  20. Chapter 15. Understanding and Utilizing ISO 9000 Standards
  21. Chapter 16. Understanding and Utilizing the Malcolm Baldrige National Quality Program
  22. Epilogue
  23. Selected Bibliography
  24. Back Cover