- 312 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
About this book
User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future.
- Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations
- Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field
- Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!
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Information
Table of contents
- Cover Image
- Table of Contents
- Front-matter
- Copyright
- Dedication
- About the Author
- Chapter 1. Introduction
- Chapter 2. Building the Team
- Chapter 3. Creating Your Team
- Chapter 4. Equipping the Team
- Chapter 5. Focusing the Team
- Chapter 6. Creating a High Performance Team
- Chapter 7. Nurturing the Team
- Chapter 8. Transforming the Organization
- Chapter 9. Evangelizing UX
- Chapter 10. Conclusion
- Appendix
- References
- Index
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Yes, you can access User Experience Management by Arnie Lund in PDF and/or ePUB format, as well as other popular books in Computer Science & Human-Computer Interaction. We have over 1.5 million books available in our catalogue for you to explore.