Measuring the User Experience
eBook - ePub

Measuring the User Experience

Collecting, Analyzing, and Presenting Usability Metrics

  1. 336 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Measuring the User Experience

Collecting, Analyzing, and Presenting Usability Metrics

About this book

Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to effectively measure the usability of any product by choosing the right metric, applying it, and effectively using the information it reveals. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology. This book is recommended for usability professionals, developers, programmers, information architects, interaction designers, market researchers, and students in an HCI or HFE program. - Presents criteria for selecting the most appropriate metric for every case - Takes a product and technology neutral approach - Presents in-depth case studies to show how organizations have successfully used the metrics and the information they revealed

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Yes, you can access Measuring the User Experience by Bill Albert,Tom Tullis,William Albert,Thomas Tullis in PDF and/or ePUB format, as well as other popular books in Design & UI/UX Design. We have over one million books available in our catalogue for you to explore.

Information

Year
2010
eBook ISBN
9780080558264
Topic
Design
Subtopic
UI/UX Design

Table of contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. About the Authors
  6. Preface
  7. Acknowledgments
  8. Table of Contents
  9. Chapter 1: Introduction
  10. Chapter 2: Background
  11. Chapter 3: Planning a Usability Study
  12. Chapter 4: Performance Metrics
  13. Chapter 5: Issues-Based Metrics
  14. Chapter 6: Self-Reported Metrics
  15. Chapter 7: Behavioral and Physiological Metrics
  16. Chapter 8: Combined and Comparative Metrics
  17. Chapter 9: Special Topics
  18. Chapter 10: Case Studies
  19. Chapter 11: Moving Forward
  20. References
  21. Index