Contemporary Research on Business and Management

Proceedings of the International Seminar of Contemporary Research on Business and Management (ISCRBM 2019), 27-29 November, 2019, Jakarta, Indonesia

Siska Noviaristanti

• Publisher: CRC Press
• Year: 2020
• Print ISBN: 9780367638092
• eBook ISBN: 9781000260564
• Edition: 1
• Topic: Business
• Subtopic: Business General
• Index: Business

This book contains selected papers presented at the 3rd International Seminar of Contemporary Research on Business and Management (ISCRBM 2019), which was organized by the Alliance of Indonesian Master of Management Program (APMMI) and held in Jakarta, Indonesia on 27-29th November 2019. It was hosted by the Master of Management Program Indonesia University and co-hosts Airlangga University, Sriwijaya University, Trunojoyo University of Madura, and Telkom University, and supported by Telkom Indonesia and Triputra. The seminar aimed to provide a forum for leading scholars, academics, researchers, and practitioners in business and management area to reflect on current issues, challenges and opportunities, and to share the latest innovative research and best practice. This seminar brought together participants to exchange ideas on the future development of management disciplines: human resources, marketing, operations, finance, strategic management and entrepreneurship.

Table of contents

• Cover
• Half Title
• Title Page
• Copyright Page
• Table of contents
• Preface
• Conference committee
• Warehouse selection using center-of-gravity method in minimizing transportation cost
• Marketing strategy in postgraduate Tangerang Muhammadiyah University to improve human resources in Tangerang city
• Examining apsychological sense of brand community in iPhone users
• Factors contributing to employee performance
• Service-quality enhancement of the good willie barber shop using importance-performance analysis and business model re-modelli g
• Exploring big data adoption by Indonesian start-ups
• Analyzing the effect of job satisfaction and work-life enrichment as factors toward employee turnover intention: acase in PT XYZ
• SBH strategic planning of new business development
• Creating financial statements for performance evaluation at the MSME ENF
• Effect of work autonomy on innovative work behavior in the application and game developer sector: Psychological flow as mediator
• Physical evidence development of SME woven coffee through business coaching
• Increasing revenue using amarketing plan on ageotracker product based on the business coaching method
• The effect of fun at work on turnover intention and organizational citizenship behavior with affective commitment as amediating variable among millennial employees in the digital creative industry
• The effect of role overload on organizational citizenship behavior of national standardization agency employees mediated by employee exhaustion and moderated by supervisor autonomy support
• Strategies to increase liquidity and productivity in divisi tanaman semusim PTPN IX: Acase study
• The restructuring of state-owned enterprises: Acase study in an Indonesian trading company
• Analysis of the role of work–family balance mediation in the relationship between social support and job satisfaction of offshore workers in the oil and gas industry
• The impact of push, pull, and mooring factors toward customer switching intention on internet service providers in Indonesia
• The employment relationship, turnover, and organizational performance in garment factories: Aconceptual paper
• Analysis of the effect of servicescape and coffee quality on customer satisfaction using an experiential marketing and brand identity approach in Anomali Coffee, Senopati Jakarta as acase study
• The influence of school climate, social-emotional learning, and proactive personality on job satisfaction of PAUD teachers mediated by teaching efficacy in Depok, West Java, Indonesia
• The impact of working capital management on acompany’s performance: Evidence from manufacturers in ASEAN-5
• The influence of self-efficacy on reduced audit quality practice with burnout as amediator on public auditors
• The influence of ownership and board size on the performance of state-owned enterprises listed on the Indonesia stock exchange during the period 2013–2018
• The role of individual and situational factors to whistleblowing in public sectors
• Japanese cultural festival behavioral intention based on attendees’ co-creation, perceived value, and satisfaction
• Commitment and identification in the Millennial employee: The perceptions of organizational and supervisor support
• The influence of entrepreneurial & marketing orientation to strategic learning capability and SME performance automotive indus ry in Indonesia - aconceptual framework
• The effect of human resource management practices on turnover intention of the auditor in XYZ institution in Indonesia: The mediating role of burnout
• Determinant of financial inclusion in Indonesia
• Factors influencing customers’ continued mobile app use intention from the internet service provider perspective: Information adoption model
• The effect of fun at work and social support towards organizational citizenship behavior with work engagement as amediation va iable at PT Telkom Indonesia (regional II)
• Continuance usage intention in mobile payment services
• Influence of healthy lifestyle, health concerns, environmental concern, and product quality toward intention to purchase organic coffee
• Halal tourist destination: An Indonesian muslims’ perspective
• Consumer intention to adopt PayLater: An empirical study
• Promotional media development of MSMEs Bakmie Pulau Seribu
• Improvement of dredging project planning with maturity model of lean project planning and control approach
• The influence of destination image on tourist satisfaction and tourist loyalty: Acase study of urban tourism in Semarang, Indo esia
• The liquidity contagion in the ASEAN-5
• The development of marketing channels through social media, e-commerce and instagram promotion standard operating procedures o SMEs X
• The expansion of marketing channel and creating company profile for awedding photography SME
• The effect of online promotion and travel motivation on intention to travel to ecotourism destinations in Indonesia: The role of destination image as amediating variable
• Forming afinancial statement of aconstruction company PT DMP
• Can negative news moderate your intention to vote?
• Use case points integrated to scrum framework for software development cost and effort estimations
• Impact of functional and nonfunctional values in adoption intention of Gesits electric motorcycle in Indonesia
• Optimization of Instagram promotion and distribution using e-commerce platform for MSME Atkey
• Competition in banking financial technology: The perspective of the demand side
• Liquidity and credit risk in Indonesian Islamic banks
• Oil price and cost of hajj: The evidence from Indonesia
• Corporate social responsibility performance and banking soundness in Indonesia: Should the industry be more socially responsible?
• Oil price and airline company financial soundness
• Quality of channel integration, perceived fluency, and omnichannel service usage in the fashion industry moderating the role o gender
• Financial feasibility analysis for outlet expansion of Masalalu café based on business coaching method
• The influence of non-interest income towards credit risk and loan spread in ASEAN-5
• Credit growth and financial fragility in the ASEAN region
• The effect of corporate governance and financial factors on dividend payment
• Determinants of Mekaar’s ultramicro credit default probability
• Developing abusiness strategic model using the Quantitative Strategic Planning Matrix (QSPM) approach for afintech lending start-up based on lean start-up methodology
• The influence of social media and social media advertising engagements on purchase intention in fashion product
• Market reaction toward mandatory stock split in damascus security exchange
• The effect of Social Media Marketing Activities (SMMA) on brand awareness and customer response
• The role of mediation attitude towards using in perceived usefulness relationship in behavioral intention
• Effect of consumption value on behavioral intention through perceived beneficial image as amediator
• Improvement of website and hotel exterior design based on business coaching method
• Understanding banking ecosystem: Acase study of national bank in Timor-Leste
• The effect of perceived value and service quality on customer satisfaction program Jaminan Hari Tua (JHT) at BPJS Ketenagakerjaan Palembang branch office (Case study on salary recipient category participants)
• The effect of price and “free shipping throughout Indonesia” tagline on buying interest in Shopee app for undergraduate studen s at Palembang campus, Sriwijaya University
• The effect of price and promotion of induction stores on improving electricity sales in PT. PLN (PERSERO) UP3 Bangka in Celagen Island
• Priority scale of the corporate culture of PT Krakatau Daya Listrik
• An assessment of Melaka Halal hotel customer satisfaction using the SERVQUAL model
• Credit growth and bank soundness in the ASEAN region
• The impact of asset growth rate on future stock return of listed companies in the Indonesia Stock Exchange (IDX)
• Improving consumer satisfaction through the application of the lean hospital concept
• The effect of destination images of tourist facilities and experiential marketing on loyalty of visitors to Taman Pintar Yogyakarta
• Corruption perception index and locally generated revenue: Have they gotten better or worse? Acase study in ten major cities i Indonesia
• The effects of brand value on brand loyalty toward cosmetics and skin care products: Proactive and reactive reactions to sustainability
• Does the volatility of oil prices influence the transportation sector in ASEAN countries?
• The effect of service quality, price, and brand images on Grab Food customers loyalty in Palembang
• The influence of brand image, price, and quality of products on cement purchasing decisions at Semen Baturaja (Persero), Ltd.
• The effect of corporate social responsibility on corporate value with profitability as avariable moderation among coal mining subsector manufacturing companies listed in the Indonesia stock exchange
• Digital promotion media for small medium enterprises
• Good corporate governance and agency cost in Indonesia
• Author index