Total Quality Management
eBook - ePub

Total Quality Management

Key Concepts and Case Studies

  1. 580 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Total Quality Management

Key Concepts and Case Studies

About this book

Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. - Features two chapters on the latest ISO standards - Includes an introduction to statistics to help the reader fully grasp content on statistical quality control - Contains case studies that explore many TQM themes in real life situations

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Yes, you can access Total Quality Management by D.R. Kiran in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Operations. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover image
  2. Title page
  3. Table of Contents
  4. Copyright
  5. About the Author
  6. Foreword
  7. Preface
  8. Acknowledgments
  9. About the Book
  10. Chapter 1: Total Quality Management: AnĀ Overview
  11. Chapter 2: Evolution of Total Quality Management
  12. Chapter 3: Quality Gurus
  13. Chapter 4: Leadership and TQM
  14. Chapter 5: Scientific Management
  15. Chapter 6: System Approach to Management Theory
  16. Chapter 7: Strategic Planning
  17. Chapter 8: Cost of Quality
  18. Chapter 9: Organization for TQM
  19. Chapter 10: Customer Satisfaction
  20. Chapter 11: Total Employee Involvement
  21. Chapter 12: Supplier Partnership
  22. Chapter 13: Total Productive Maintenance
  23. Chapter 14: Quality Awards
  24. Chapter 15: Quality Circles
  25. Chapter 16: Fundamentals of Statistics— Part I
  26. Chapter 17: Fundamentals of Statistics— Part II
  27. Chapter 18: Process Capability
  28. Chapter 19: Inward Inspection
  29. Chapter 20: Seven Traditional Tools of TQM
  30. Chapter 21: The Seven Modern Tools of TQM
  31. Chapter 22: Kaizen and Continuous Improvement
  32. Chapter 23: 5S
  33. Chapter 24: Six Sigma
  34. Chapter 25: Lean Management
  35. Chapter 26: Failure Modes and Effects Analysis
  36. Chapter 27: Reliability Engineering
  37. Chapter 28: Business Process Reengineering
  38. Chapter 29: Benchmarking
  39. Chapter 30: Quality Function Deployment
  40. Chapter 31: Quality Loss Function
  41. Chapter 32: Design for Quality
  42. Chapter 33: Value Engineering
  43. Chapter 34: ISO 9000 Quality Systems
  44. Chapter 35: ISO 14000 Quality Systems
  45. Chapter 36: Terminology Used in Japanese Management Practices
  46. Annexure I: University Syllabi
  47. Bibliography
  48. Index