Chapter 4
Humility and Leadership
While the religious tradition still holds true in modern society, humility is not only viewed through the religious lens. Humility has become a central theme in discussions about leadership as well.
The popular notion has long been that you have to step up and be a bit boastful in order to get ahead. Big sporting stars like Cristiano Ronaldo and Cam Newton talk about their own abilities with pride and arrogance. There are also leaders, such as Donald Trump, who focus on their greatness. These types of leaders highlight what theyâve done and achieved, boasting about their past and future accomplishments.
But is humility a bad quality on leaders? If we examine it through science, the evidence is starting to be evident: humility makes you a better leader. In a study by the University of Maine, researchers found that âhumility was the most strongly linked (personality trait) with helpfulnessâ. Furthermore, the study found that humility didnât just make people more helpful, but also ensured they enjoyed better work ethics, generosity and reliable relationships.
According to evolutionary scientists, the trait, which requires a person to put othersâ needs first, has survived because humans have always required co-operation to survive. While the need for co-operation has changed from surviving the savannahs to staying alive in the corporate world, the benefits of humility, empathy and helpfulness remain a key for success.
This ability to put your ego on hold and to empathize with other people has been further linked with good leaders. In 2014, scientist studied 1,500 leaders and their employees. The big headline finding of the study concluded that âhumble leaders get more commitmentâ.
The study found that a leaderâs ability to demonstrate strong self-insight and humility provides them with a proactive approach. Furthermore, when employees experience this type of leadership, they are more committed to work.
The researchers recommended leadership development programmes should start paying more attention in self-reflection. Karoline Hofslett Kopperud, researcher at BI Norwegian Business School, said, â[training in self-reflection] will give the leader a better understanding of how his or her behaviour is perceived and interpreted by the employees.â
The ability to put yourself in other peopleâs shoes and to appreciate the deed, instead of the position, can help in gaining more trust. Trust, in turn, is essential for the creation of good teams. In essence, a good leader should understand that a bigger paycheck or a fancy title doesnât necessarily mean you are more valuable to the organization than the other employees.
Greater humility in leaders can help you open up to other opinions and viewpoints, which will help you lead better. The creative boost from humility means you.
- Donât assume you know it better or that you have nothing to input.
- Are interested in what others have to say and offer because you understand everyone can add something to the project.
- You also understand how to measure the value of an idea or a practice. You donât assume certain things are automatically better than others, but you test and evaluate to find the underlying cause of real value.
A Catalyst study in six different countries and their employees found an interesting link between altruistic behaviour and innovation. Innovation went up in these teams, the more humility the management showed, creating a welcoming environment for people.
True humility requires self-awareness
There is a big difference between true humility and simply pandering. A lack of self-awareness is a trait that most people who behave badly (in any capacity) have in common. More often than not, the perpetrators of aggressive or tone-deaf actions are motivated by subconscious drivers and fail to understand the damage they cause to their relationships and organizations.
On the flip side, when individuals are self-aware enough to recognize their mistakes, people tend to be pretty forgiving. The first step towards self-awareness is to recognize and be open about the things that cause stress, anxiety, and negativity in your life.
From there, itâs possible to accept that sometimes youâre just plain wrong. One of the most admirable and useful traits for entrepreneurs and leaders is the ability to admit their mistakes and move forward.
Be empathetic and donât be afraid to show mercy
All too often, we separate our business from our personal lives. While someone may be kind, generous, and merciful in private, they often face pressure to behave differently when running their businesses.
You cannot separate your personal and public personas. Who you are in private is who you need to be in public. That means that concepts like empathy can and should bleed into the realm of business. The humble leader is able to be empathetic to those in their charge.
In short, always treat people the way you want to be treated. I know, it sounds simplistic and trite, but you can never go wrong with the Golden Rule. There is a tremendous empathy deficit in our modern society, and its impact is far reaching. Embracing empathy in thought, word, and deed doesnât mean that you have to be a bleeding heart in business.
Empathy is central to building healthy relationships with team members, clients, and partners. You will rarely go wrong when you put others first. The payoff might not be immediate, but it is definitely worthwhile.
Self-awareness, humility, and empathy are things that are in short supply these days, and that is truly tragic. Leaders must remember that little ethical compromises have a tendency to compound over time, and both pride and selfishness easily take root. When this happens, terrible things occur, including potential ethical blunders.
My advice to entrepreneurs and leaders is simple: humble yourself. Make a conscious effort each day to embrace humility, self-awareness, and empathy and you will find the rewards to be immense.
Research in the January 2014 issue of the Administrative Science Quarterly found that managers who exhibit traits of humility â such as seeking feedback and focusing on the needs of others â resulted in better employee engagement and job performance.
Thereâs a difference between being a humble leader and being wishy-washy or overly solicitous of othersâ opinions, says Arron Grow, associate program director of the School of Applied Leadership at the City University of Seattle and author of How to Not Suck as a Manager.
Being humble doesnât mean being a chump. You can use humility to be a more effective leader in these six ways:
1. Be Open to Othersâ Opinions
Humble leaders seek input from others to ensure they have all the facts and are making decisions that are in the best interest of the team. No one person has all the answers. If you think you do, then itâs probably time to reassess. People want to work for people who value their opinions rather than ignore or dismiss them. Effectively humble leaders are comfortable asking for input and can just as easily be decisive when the situation calls for it.
2. Tend to Othersâ Needs
Nielsen says team performance is ...