Engaging Virtual Meetings

Openers, Games, and Activities for Communication, Morale, and Trust

John Chen

• Publisher: Wiley
• Year: 2020
• Print ISBN: 9781119750888
• eBook ISBN: 9781119751014
• Edition: 1
• Topic: Business
• Subtopic: Management
• Index: Business

Build a cohesive and high-performing virtual team with this fantastic resource full of actionable advice and practical tips

Engaging Virtual Meetings: Openers, Games, and Activities for Communication, Morale, and Trust offers concrete strategies and practical tips for bringing teams together across the digital divide. While many struggle to build teams in a virtual environment, accomplished author John Chen has found ways to create team cohesion, promote engagement, and increase virtual participation. In Engaging Virtual Meetings, he shares these methods with you, and also:

• Describesvirtual tools for promoting effective teamwork, like the Participant Map
• Teaches you to optimize your teleconference setup for ideal audio and video
• Illustrates ways to apply these methods in any virtual environment, including Zoom, Microsoft Teams, and more
• Explores how to debrief your participants to improve your methods over time

Perfect for anyone working in or with the increasingly prevalent virtual environment, Engaging Virtual Meetings is a great addition to the bookshelves of anyone interested in how to create and build engagement in team settings of all kinds.

PART 1
Principles and Preparation for Engaging Virtual Meetings

1
The ENGAGE Method for Leading Great Meetings

If you want engaging virtual meetings, then learn the ENGAGE method. The method has been refined over the past 35 years and has a remedy for the most common virtual meeting problems. ENGAGE stands for:

• Engage and interact with every attendee.
• Never lead a meeting alone.
• Good looks.
• Air traffic control.
• Get productive with virtual tools.
• End your meeting on a high note.

A Brief Overview of the ENGAGE Method

Engage and interact with every attendee. If you want engagement, engage! If you want your next virtual meeting to be engaging, then try different ways to engage your attendees. Greet all of your attendees as they arrive. Have every attendee check in. Ask your attendees to chat. Keep track and check in with the attendees who haven't said anything and give them the opportunity to pass if they don't want to contribute.

Go to bit.ly/evmengage to see a video of a professional host giving a demonstration of engaging and interacting with every attendee.

Never lead a meeting alone. If you want engagement, assign an attendee or someone you invite to a meeting a role in the meeting (after you have trained them). Roles include chat engagement, muting and unmuting, renaming, and security. Any or all of these roles can be delegated. They must be engaged to do their job and it allows you, the host, to focus on connecting with your attendees.

Go to bit.ly/evmnever to see a video of a professional host working with a producer as an example of never leading a meeting alone.

Good looks. If you want engagement, look good. Take a shower. Dress up. Frame your face. Clean up your background. Turn on your lights. Wear your company gear. Wear bright colors.¹ Like Bruno Mars says, “If you want to show up, then show out.”

Go to bit.ly/evmgood to see a video of multiple backgrounds evaluated for good looks.

Air traffic control. If two or more people talk at the same time, no one can hear. An engaging meeting is when you understand what is said. You can help by creating air traffic control. From physical to virtual hand raises or other types of talking sticks, help find a way for attendees to communicate without stepping on each other's auditory toes. Until a videoconferencing platform perfects simultaneous audio, use air traffic control.

Go to bit.ly/evmair to see a video of a professional host demonstrating air traffic control.

Get productive with virtual tools. A virtual meeting is about getting work done. We all have to meet to get our job done. As the host, you need to value the time even more, because as soon as you log in, you start an invisible timer to each attendee's “I'm done” factor, or when they cease to be productive. Virtual meeting fatigue is real and you're doing everyone a favor if you can get your collaborative work done and get back to nonvirtual meeting work. Arrive on time. Plan. Value each other's time. Make decisions everyone buys into. Document your decisions. Get out. Your attendees will feel valued and more engaged if you can host productive virtual meetings.

Go to bit.ly/evmget to see a professional host working with attendees to get productive with virtual tools.

End your meeting on a high note. You want your attendees to have more energy after your meeting. Product teams did research on product demonstration meetings. They discovered that if you end your meeting on a high note, customers are more likely to buy your product.² Your meetings are exactly the same. If you can find a way to end positively, your attendees are more likely to come back and they are more likely to be engaged. Ask for feedback. Do a cheer. Play a video. Celebrate success. Say thank you. Then log off.

Go to bit.ly/evmend to see a professional host end their meeting on a high note.

The ENGAGE Method in Depth

Engage and Interact with Every Attendee

As the host of a virtual meeting, one of the ways to create engagement is to engage with every attendee.

Engaging every attendee solves one of the biggest problems with virtual meetings, which is logging in and feeling left out. Every attendee wants to feel valued and know that their work is meaningful. All you have to do is engage them...

Table of contents

• Cover
• Table of Contents
• Acknowledgments
• Introduction: Virtual Meetings Don't Have to Suck
• PART 1: Principles and Preparation for Engaging Virtual Meetings
• PART 2: Openers, Games, and Activities for Communication, Morale, and Trust
• PART 3: Leading Large Virtual Meetings and Conferences
• PART 4: Advanced Engaging Virtual Meetings
• About Geoteaming
• End User License Agreement