5 Conversations
eBook - ePub
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5 Conversations

How to transform trust, engagement and performance at work

Nick Cowley, Nigel Purse, Bart-Jan van der Linde

  1. 283 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub
No longer available |Learn more

5 Conversations

How to transform trust, engagement and performance at work

Nick Cowley, Nigel Purse, Bart-Jan van der Linde

Book details
Table of contents
Citations

About This Book

Research shows that successful businesses are those where employees are really engaged. How do they achieve this? Complex organisation initiatives or something more personal? In today's world of work, with all its jargon, processes, KPIs and technology we have forgotten a simple truth: the power of authentic, two-way, human conversations. This book, now in its 2nd edition, comes from over 30 years of learning from world-class organisations, tried-and-tested leadership coaching techniques and emergent thinking on neuroscience and employee behaviour. The result is a simple guide to why, when and how to hold five critical conversations with people you manage, which have been proven to dramatically improve trust, relationships, motivation and performance at work.

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Information

Publisher
Panoma Press
Year
2019
ISBN
9781784523916
Topic
Business
Subtopic
Management
Index
Business

Table of contents

  1. Cover
  2. Title
  3. Copyright
  4. Praise for 5 Conversations
  5. Acknowledgements
  6. Foreword
  7. Preface
  8. Contents
  9. Chapter 1: Leadership is relationship
  10. Chapter 2: Why do conversations matter – the business case
  11. Chapter 3: Why do conversations matter – the scientific evidence
  12. Chapter 4: Getting ready to hold the conversations
  13. Chapter 5: Conversation 1 – Establishing a trusting relationship
  14. Chapter 6: Conversation 2 – Agreeing mutual expectations
  15. Chapter 7: Conversation 3 – Showing genuine appreciation
  16. Chapter 8: Conversation 4 – Challenging unhelpful behaviour
  17. Chapter 9: Conversation 5 – Building for the future
  18. Chapter 10: Other ways to use 5 Conversations
  19. Chapter 11: Conclusion
  20. Appendix
  21. About the authors