Grace and Gigabytes
eBook - ePub

Grace and Gigabytes

Being Church in a Tech-Shaped Culture

  1. 184 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Grace and Gigabytes

Being Church in a Tech-Shaped Culture

About this book

Grace and Gigabytes: Being Church in a Tech-Shaped Culture explores change and ministry at the intersection of technology, culture, and church. In today's tech-shaped culture, we learn and we know through questions, connection, collaboration, and creativity--the networked values of the digital age. Drawing on experiences from a career as an instructional designer in the technology industry and a lifetime of leadership in the Lutheran church, Ryan M. Panzer argues that digital technology is not a set of tools, but a force for cultural transformation that has profound implications for ministry.

Grace and Gigabytes explores shifts in culture that have heightened amid accelerated adoption and use of digital media. Just as previous revolutions in technology have disrupted culture, especially processes of cultural "meaning-making" related to faith and spirituality, so we are living through a powerful revolution of digital technology, culture, and spiritual thought. This revolution calls the church to change. This needed change requires not so much a shift in tactics: launching a website, building a podcast, or starting a social media page. The change is a philosophical pivot: prioritizing collaboration, making the flow of knowledge more dynamic, celebrating connection and creativity, and always affirming the question. Panzer discusses each of these philosophical pivots, describing their technological origins. He tells stories of ministries that have aligned to this cultural moment. And he provides concrete recommendations for the practice of ministry in a digital age.

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Information

Year
2020
Print ISBN
9781506464138
eBook ISBN
9781506464145

2

Connection

When new employees start a career at tech companies like Google, they might be overwhelmed by the constant-­connection cultural norm. It’s not that they are expected to be available to coworkers and online at all hours of the day and night—though some overzealous employees might choose this lifestyle. It’s more that the world of technology removes much of the buffer between the self and one’s peers, and between offline and online experiences. Connecting in a tech-shaped culture is a process of navigating hybrid experiences, where there is little distinction between offline and online.
To visualize what it means to simultaneously connect offline and online, it’s helpful to consider the spaces in which many tech companies operate. Their floor plans and furnishings don’t include much dedicated space for individuals. For example, my coworkers and I at the Google office in Ann Arbor, Michigan, worked in “pods,” a space shared by four coworkers. Each pod had ample room for other coworkers to stop by for a conversation. But with the constant connection to my coworkers and their dogs (always welcome at every Google office), I never felt like I had access to a room of my own. I still work in a completely open office, which lacks any semblance of walls, doors, or other barriers of a bygone era and where desks are strewn throughout the workplace. The arrangement has its advantages. It encourages and facilitates collaboration. It leads to engaging peer-to-peer conversations that may never have happened in a more traditional office setting. Of course, there are disadvantages. Our tech-shaped culture’s expectation of hybrid connections have developed not only because tech employees (and increasingly workers in other arenas) are in close physical proximity, however. Apps and tools have made it easy to start a conversation online, to continue face-to-face, and to conclude a conversation with digital technology. Even when I step away from my desk, I’m still connected to my coworkers through communication apps and technologies that make it possible to seamlessly extend conversations.
Messaging tools have made it easy to switch between face-to-face and online connection. These tools—email, chat, Slack, Zoom, and many more with each passing year—are immersive, effective, and perhaps even addicting. Most of us are constantly connected with these tools, frequently if not frenetically. In America, seventy-one percent of us, myself included, sleep within arm’s reach of a smartphone.[1] Approximately half of us check our work email in bed—which is only a slightly higher percentage than those of us who check our work email while on vacation. Ten percent of us check our email every single waking hour of a vacation.[2] This constant virtual connection would be tedious and irritating if it didn’t allow us to strengthen relationships that often begin in face-to-face encounters. We expect that virtual connections can be just as meaningful as in-person encounters. Connecting meaningfully depends on being available, being authentic, and trusting those on the other side of the screen. It requires a commitment to forming new ties, to integrating the virtual with the physical, and to seeing the whole person across contexts.
As it develops, digital technology increasingly supports more meaningful connection across physical and virtual environments. Messaging tools have evolved from applications for exchanging a few lines of text to platforms for rich interpersonal exchange. Recent innovations in messaging tools, from Gmail to Snapchat to WhatsApp, provide increasingly varied opportunities to build an extensive social network and to bring our full selves into those connections.
Perhaps no single tool has done more to advance the ubiquity of these types of deep hybrid connections than Google’s Gmail.[3] As of October 2018, Gmail had over 1.5 billion active users, approximately twenty percent of Earth’s human population.[4] Gmail became a platform for constant and meaningful connection because Gmail offered something no other platforms could: nearly unlimited storage. At its onset, Gmail offered over a hundred times the storage space of its ­competitors—at no cost to the user.[5] In those early days, when email was useful for sporadic, superficial contacts, Google converted email into a platform for developing, maintaining, and extending connections.
Gmail was in many ways the early blueprint for today’s messaging tools. Whether reaching out to a colleague on Slack or a friend on WhatsApp, connective technologies are accessible, contextual, and flexible. Through text, visuals, and sound, messaging technologies augment experiences with detail and personality. With technologies like Emoji, which annotates messaging with illustrated reactions, and applications like Bitmoji, which add personalized comics to the messaging thread, connections on such platforms have become increasingly customizable and often more fun.
Digital technology has made it increasingly easy to bring constant and meaningful connections—once the domain of face-to-face ­encounter—into digital platforms. Today, our deepest connections are a hybrid of online and offline experiences, an amalgamation of the physical and the digital. The question for church leaders in our tech-shaped culture is not just how to connect online, but how to connect in a culture with blurred boundaries between the offline and online experience.

  1. Claire Groden, “71% Of Smartphone Owners Sleep with Them.” Fortune, June 29, 2015. https://tinyurl.com/uqc224z. ↔
  2. Clive Thompson, “Are You Checking Work Email in Bed? At the Dinner Table? On Vacation?” Mother Jones, June 2014, https://tinyurl.com/vno9h9d. ↔
  3. “History of Gmail.” Wikipedia, last modified, November 20, 2019, 23:45 https://en.wikipedia.org/wiki/History_of_Gmail. ↔
  4. Taylor Kerns, “Gmail Now Has More than 1.5 Billion Active Users,” Android Police, October 26, 2018, https://tinyurl.com/yc2haa26. ↔
  5. Steven Levy, In the Plex: How Google Thinks, Works, and Shapes Our Lives (New York: Simon & Schuster, 2011), 169. ↔

4

Finding New Ways to Connect

I experienced the hybrid pattern of digital age connection not just in the tech industry, but in my theology studies. Theology and software might seem an unlikely pairing, given how many of my seminary classmates have gone into full-time church employment while few of my “day job” coworkers go to church at all! But I found my studies on mission development, ethics, justice, and servant leadership to complement the technology industry’s pace and style of innovation. I have found tech firms to be completely amenable to new ways of thinking, processing, and acting. The tech industry has a strong commitment to justice, diversity, and inclusion—topics covered extensively in seminary. It didn’t take long for me to discover that good theology, with its insistence on seeing people in their uniqueness and fullness, could offer a great deal to tech. Similarly, it didn’t take long for me to realize that hybrid connections could offer a great deal to the Christian witness.
My seminary experience involved four years of consistent study and connection building in a hybrid setting. Those who go through seminary together typically become fast friends on the journey of religious leadership. I suspect seminary graduates have always thought of the relationships formed through those years as one of the most significant aspects of the experience. Like generations before me, I consider the relationships I formed central to my seminary work. However, my experience differed from earlier seminarians’ in one significant way. Aside from a few freezing weeks each year in St. Paul, Minnesota, all of my interaction with classmates was on internet forums, Google Hangouts, and Facebook.
Still, each time we gathered on campus, whether for intensive courses or for commencement ceremonies, I was struck by the depth of our friendships. I’ve seen online seminary cohorts practically become second families. From regular social media discussions on seminary-specific Facebook pages, to dinner outings during on-campus intensives, to shared celebrations upon graduation and, for some, ordination, my seminary classmates and I built unshakeable connections. And this makes sense—not many people are going through these programs, which are quite academically rigorous and spiritually demanding. We need to lean on one another for support. The strength and vitality of online student networks—in addition to the face-to-face networks enjoyed by earlier generations of seminarians—provides the support one needs to see it through.
Christian seminaries are leading the way in thinking about what it means to be the church in this culture of hybrid connection. “Everything today is a hybrid event,” says Sarah Stonesifer Boylan of Virginia Theological Seminary. Stonesifer, Manager of Operations and Digital Missioner, runs trainings, workshops, and meetups for Christian leaders that explore what it means to connect constantly and meaningfully in digital culture. She says:
The church needs to find a way to live into hybrid space, where relationships are rarely exclusively online or exclusively offline. There are so many people in the church that don’t want to engage the electronic format of connections. But the church is called to both. We can’t just choose one or the other.[1]
Stonesifer’s perspectives on the importance of hybrid connections and digital age religion are shared by scholars of new media and religion. “Faith in the offline world was about relationality and connection,” says Heidi Campbell, a Texas A&M professor of communications and a leading scholar of religion and new media.[2] “It’s really no different in the digital age. It’s still about relationships, it’s still about connecting, and it’s still about starting conversations.”
“Saint Paul used letters to connect people, I use posts on Facebook to do the same,” says Campbell. “Creating connections across distances through text across wide geographic distances has always been part of our story. The way the text is created and read has changed. But connection is as important as ever.”
Though hybrid connection is an increasingly common cultural experience, many church leaders still assume that Christian communities ought to exist primarily offline. Whether the perception is fair, the church seems to be focused on the connections that form during one hour per week in a face-to-face setting, typically on a Sunday morning. It’s unsurprising that church leaders prefer face-to-face encounters, given that such encounters often facilitate meaningful connection. Why venture online, they might ask, when churches are so effective and efficient at creating connections from face-to-face encounters?
Sociological data on churchgoing adults indicate that leaders who prefer to nurture offline connection are at least partially justified in that choice. In Bowling Alone (2000), a classic study on American social capital, sociologist Robert Putnam observes that those who regularly attend church services are more likely to donate to charity, volunteer in their community, and engage in other types of activities that build social capital. Spending just an hour or two a week at church has been consistently correlated with engaging in the community and practicing altruism, a finding that has held throughout American religious history.[3]
Walking into the typical American church, it’s not difficult to see why. One is likely to see the walls plastered with sign-up sheets and information on upcoming events. One will see bulletin boards adorned with committee reports, framed photos celebrating past in-person events, updates on fundraising drives for clothes closets or food pantries, and signs welcoming church visitors.
At church, strong social capital emerges from a small investment of time. Thirty-six percent of American adults attend church weekly. This means that one-third of Americans invest one hour per week in the church.[4] What’s most remarkable about Putnam’s data is not that the religiously connected exhibit more consistent prosocial behavior. It’s that the prosocial behavior is correlated with so l...

Table of contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Table Of Contents
  6. Preface
  7. Introduction
  8. Questions
  9. Connection
  10. Collaboration
  11. Creativity
  12. Conclusion: Being Church in a Tech-Shaped Culture
  13. Notes

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