Facilities Manager's Desk Reference

Jane M. Wiggins

• Publisher: Wiley-Blackwell
• Year: 2020
• Print ISBN: 9781119633594
• eBook ISBN: 9781119633617
• Edition: 3
• Topic: Business
• Subtopic: Industrial Management
• Index: Business

A practical guide to the principle services of facilities management, revised and updated

The updated third edition of Facilities Manager's Desk Reference is an invaluable resource covering all the principal facility management (FM) services. The author—a noted facilities management expert—provides the information needed to ensure compliance to current laws, to deliver opportunities to adopt new ways of using built environments, and to identify creative ways to reduce operational occupancy costs, while maintaining appropriate and productive working environment standards.

The third edition is fully updated and written in an approachable and concise format. It is comprehensive in scope, the author covering both hard and soft facilities management issues. Since the first edition was published it has become a first point of reference for busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. This important book:

• Has been fully updated, reviewing the essential data covering the principal FM services
• Is highly practical, ideal for the busy FM practitioner
• Presents information on legal compliance issues, the development of strategic policies, tactical best practices, and much more
• Is a time-saving resource that brings together essential, useful, and practical FM information in one handy volume;

Written for students and professional facilities managers, Facilities Manager's Desk Reference is designed as a practical resource that offers FMs assistance in finding solutions to the myriad demands of the job.

Table of contents

• Cover
• Table of Contents
• Title Page
• Copyright
• List of Abbreviations
• Introduction
• 1 History of Facilities Management
• 2 Key Drivers of Facilities Management
• 3 Activities in Facilities Management
• 4 Delivering Facilities Management – Strategy
• 5 Outsourcing
• 6 Financial Management
• 7 Property and Estates Management
• 8 Property Legislation and Leases
• 9 Developing New Buildings
• 10 Project Management
• 11 Space Management
• 12 Workplace and Accommodation Management
• 13 Procurement
• 14 Contracts and Contract Management
• 15 Legislation
• 16 Legislation Affecting Facilities Management Activities
• 17 Fire Safety and Legislation
• 18 Electrical Supplies and Electrical Safety
• 19 Accessibility and Inclusive Built Environments
• 20 First Aid at Work
• 21 Asbestos
• 22 Water Supplies and Water Safety
• 23 Construction (Design and Management) Regulations
• 24 Business Continuity
• 25 Maintenance – Definitions and Strategies
• 26 Mechanical and Electrical Systems and Their Maintenance
• 27 Information and Communications Technology
• 28 Grounds and External Areas
• 29 Fabric Maintenance
• 30 Energy Management
• 31 Front of House
• 32 Housekeeping and Cleaning Services
• 33 Security Management
• 34 Customer and Stakeholder Relations
• 35 Waste Management
• 36 Catering and Hospitality Services
• 37 Quality Management
• 38 Document Management Services
• 39 Sustainability and Environmental Issues
• 40 Management of the Facilities Management Function
• Index
• End User License Agreement